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HOWTO: Remove Annoying Announcers From Sports
If you’re like us and you’re sick of listening to Joe Theismann overstate everything on Monday Night Football, this might be the tip for you. Joe seems like he’s just stepped out of the womb, doesn’t he? Every touchdown is a game winner to Joe. Anyway, here’s a feature you didn’t know you were getting when you sunk that cash into a 5.1 system.
Verizon Doesn’t Know Difference Between Dollars And Cents
Verizon doesn’t know the difference between .002 cents and .002 dollars.
Demand A T-Mobile Hotspot Refund And Get It
T-mobile’s hotspot this morning in the Charlotte airport didn’t let us on the internet, but were still charged $9.99. Visions of David Berlind’s similar battle dancing in our eyes, we called up T-Mobile, demanded a refund, and got it. Word.
HOWTO: Call A Company, Get The CEO’s Office
Calling a big scary company and getting executive customer can be daunting for the novice, so we wanted to show you how easy it is.
Nothing Can Save You From Hotels Stealing Your Credit Cards
A call with Washington Mutual confirms that besides vigilance, there’s nothing you can do to stop hotels from stealing your credit card information.
Vincent Ferrari Interviews The Consumerist
Vincent Ferrari interviewed us a few weeks ago for his new Side Salad podcast. We talk for 53 minutes about exploding batteries, Mike Krempasky, why blogs are neat, and why companies need to listen to their customers better.
Customer Pries Rebate From Circuit City’s Clutches
He recorded the call, made in Colorado, a one-party consent state, and uploaded it to YouTube. A slideshow of Colorado scenery plays in the background.
Audio: Sprint Waives Activation Fee If You Ask Nicely
Looks like there’s yet another charge Sprint lets its retail stores charge you that is totally unnecessary.
AudioEdit: Consumerist.com Fears Identity Theft
We Call Up Liquour Store That Allegedly Humiliated Readers Girlfriend
We called up Shannon to find out about The Wine Press policy against humiliating customers. She was very feisty. We told Keith to have his girlfriend call the manager. Actually the most part is the aspersions Shannon casts against blogs.
Extremely Irate Building Manager Screaming For Elevator Repair
Kudos to the customer service rep for remaining completely cool and professional the whole time (a study in contrasts).
Florian Is Out To Lunch
We called Mile Hi Aereation hoping to reach Florian McCann. We were going to pose as someone interested in buying the email list he created from DefendMyStreet.com. Unfortunately, he was out to lunch. When we were first shuffled to his mailbox, we couldn’t leave a message because it was full. Let us tell you, consumer reporting doesn’t get more exciting than this.
Target Don’t Like Talkin’ ‘Bout Fran
By popular demand, we tried to followup on the reader complaint about her disabled mother getting treated poorly at at Target. We made some calls and learned what happens when you try to go in the front door. It gets slammed in your face.
Verizon Does Nice Things, For Nice People
After all these emails arrived chastizing us for sending people to a phish site in hopes of attaining 100 free Verizon minutes, we called Verizon to check it out.
