Analysts had estimated that AT&T and Apple would sell and activate 500,000 iPhones before AT&T’s earnings report was released yesterday.
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Does Comcast Hate Mac And Firefox?
By 7.18.07
You’d think the country’s largest ISP would embrace customers who use Firefox and Safari. Or maybe you wouldn’t. Tech.Blorge blogger David says they “hate” Mac and Firefox. Strong words!
Coca-Cola Is The "Best Brand," Microsoft Beats Apple
By 7.17.07
Coca-Cola has come out on top of the “Best Brands” Harris Poll for the first time ever. Sony, the leader for the past 7 years slipped to number 2.
iTunes Support Is Music To Our Ears
By 7.15.07
We regularly receive emails praising Apple’s customer support for the iTunes Store. Apple’s standard, often proactive, response is to offer a flexible credit. Below is one story from reader Evan:
- “I have read many horror stories online of the iTunes customer support department. I just wanted to share my excellent experience. I was attempting to use the Complete My Album feature, but I continued getting an error message. Here is an email thread from me to Apple.”
By 7.13.07
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When the friendly salesperson asked me why I wanted to return it, I answered honestly. “I can’t afford it,” I said. But that was not the whole story. [Salon.com]
Botnet Targeting Consumers Interested In iPhone
By 7.11.07
Ars Technica is reporting that a there is a 7,500-computer (and growing) botnet infected by a Trojan called Aifone.A.
By 7.10.07
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According to one report, by a guy who analyzes customer service phone calls for a living, the special Apple iPhone customer service line (1-877-419-4500, NOT the AT&T number) is really great. [The Customer Service Survey]
AT&T Giving iPhone Users A Case Of Sticker Shock
By 7.9.07
New iPhone users are gasping as the first bills arrive and they read numbers that are significantly higher than they thought they’d be.
Even If You Manage To Unlock iPhone, It Will Only Work With T-Mobile
By 7.6.07
In case you’re wondering why Consumerist isn’t writing a bunch of posts on how to hack your iPhone to get it to work on “any network,” here is why:
No Greymarket For The iPhone
By 7.6.07
The usual cast and crew of operation greymarket are out of luck with the iPhone, according to the Boston Globe. Unlike Nintendo and their still-scarce Wii, Apple appears to be meeting demand. From the Boston Globe:
David Flashner thought he had it wired: Buy two iPhones last Friday when they first went on sale, keep one, and sell the other at a profit so big it would pay for most of the first one.
Apple Gives Macbook Smasher A New Macbook
By 7.3.07
Apple contacted me over the weekend and arranged for me to pick up a new macbook on Tuesday…
Recording Of Tmobile Trying To Prevent Matt Haughey From Cancelling For An iPhone
By 7.2.07
Listen to the valiant attempt a T-mobile retention rep makes to keep Matt Haughey, Metafilter creator, from canceling and switching to an iPhone.
Electronics Retailers Are Angry After iPhone Snub
By 7.2.07
“We sell elaborate home networks and people view their homes or their kids with the babysitter when they are out to dinner. Because of the iPhone’s large screen, it works fine with that application, and our customers want to put it on the network.”
Wait, you can watch your baby monitor on the iPhone? It’s a brave new world.
Now I Can Use My iPhone!
By 7.2.07
Anthony, who wasn’t able to use his new iPhone for over 48 hours when porting his AT&T number over, just got his problem solved! Hooray!
Apple: We'll Only Help You With Your iPhone After It's Too Late To Return It
By 7.2.07
Darin’s iPhone was defective, so he tried to return it to the AT&T store where he purchased it. No dice. AT&T told him that Apple was responsible for the device. When Darin tried to exchange the phone with Apple, they told him he’d have to deal with AT&T for the first 14 days.
D.C. Mayor Adrian Fenty Cut The iPhone Line
By 6.30.07
Did D.C. Mayor Adiran Fenty dispatch henchmen to retrieve an iPhone? An eagle-eyed tipster spotted a member of the Mayor’s coterie dashing into a double-parked SUV with three bags outside the AT&T store on 17th and Pennsylvania Avenue.
By this point, more than a few people are asking questions, and after a guy behind me yells out “fix the schools first,” the [Mayor’s staffer] gives him the finger and sneers, “there’s only 15 left.”
The full email, after the jump…
Philadelphia Mayor Gives Up iPhone Wait After Being Confronted With 200th Murder Statistic
By 6.29.07
John Street, the iPhone loving mayor of Philadelphia, has giving up the wait after a guy with a mohawk asked him, “How can you sit here with 200 murders in the city already?” The Philadelphia Inquirer reported on its Web site.
