yooperann

American Airlines’ Rewards Will Be Based On Ticket Price, Not Miles

American Airlines loyalty members looking to rack up points based on the length of their trip have two months left to do so. Starting in August, the carrier will be joining the likes of rivals United and Delta by rewarding loyalty members with miles based on how much they pay for their ticket.  [More]

franieleon

Want Extra Legroom Or To Sit With Your Kids? Airlines Say ‘Pay Up’

If you’ve booked airline seats for your family or for another group that wants to sit together recently, you might have noticed how few seats were available to you if you’re not an elite member of a loyalty program. It’s not just you: airlines are making changes so that the privilege of deciding where to sit is reserved only for big-spending customers, or travelers willing to pay up for the privilege. [More]

Quinn Dombrowski

Airlines Have Spent More Than $12M To Cut Airport Security Lines

The unofficial start of the busy summer travel season kicks off this weekend, with more than 231 million passengers expected to crowd the nation’s airports. That is, if they don’t miss their flight because of long security lines. In a bid to ensure that doesn’t happen, the country’s largest domestic airlines are shelling out big bucks — think $12 million and up — to alleviate congestion at security checkpoints.  [More]

American Airlines Waives Sick Traveler’s $200 Cancellation Fee After He Sends Sweet Note & Family Photos

American Airlines Waives Sick Traveler’s $200 Cancellation Fee After He Sends Sweet Note & Family Photos

The next time you need to ask an airline to make an exception for you, think about following the example set by a traveler whose witty letter — complete with photos of his family — convinced American Airlines to waive its $200 cancelation fee. [More]

benh57

450 American Airlines Passengers Stranded At O’Hare Airport Overnight Because Of Long TSA Lines

The Transportation Safety Administration has been taking quite a beating lately over exceedingly long wait times at screening checkpoints in the nation’s airports. American Airlines now says its employees will be pitching in to help speed things up, after security delays stranded 450 of the carrier’s passengers overnight at Chicago’s O’Hare International Airport. [More]

yooperann

American Airlines Stops Announcing Gate Info During Flights, Because You’re Not Listening Anyway

When was the last time you were flying and actually listened to the pilot or cabin crew member rattle off the information about arrival and transfer gates. These days, you probably have that gate info anyway because your phone, laptop, tablet, watch, garter belt, and pinky ring are all connected to the internet. Even if you didn’t have the foresight to sort out this info on your own, you’re probably not listening because you’ve got your headphones on and don’t want to be bothered. [More]

Adam Fagen

American Airlines Apologizes For Preventing Musician From Bringing Violin On Board

American Airlines has apologized to a concert musician who wasn’t allowed to board a flight carrying her 18th-century violin, despite the airline’s policy that says small musical instruments can be treated as a traveler’s carry-on. [More]

Port of Seattle

American Airlines Flight Turns Around After Bird Strike Leaves 2-Foot Dent In Plane

A bird might be small compared to a jetliner, but get a whole bunch of them together and they can do some pretty serious damage. Passengers on an American Airlines flight out of Seattle found that out yesterday, when the plane was forced to turn around after a bird strike left a two-foot dent in the nose of the aircraft. [More]

Rachel

An Improved Spirit Airlines Still Comes In Last In Customer Satisfaction Survey

A year ago, low-cost carrier Spirit Airlines made its debut in the American Customer Satisfaction Index with a thud, coming in dead last among airlines in the annual survey.  But even with a 15% improvement over last year’s score, Spirit still couldn’t escape the cellar. [More]

Rachel

Travel Agents Accuse United, American & Delta Airlines Of Price Conspiracy

Last summer, the Department of Justice announced that it had opened an investigation into alleged collusion between major airlines to keep ticket prices high. Now, a group of travel agents are accusing three major airlines of also conspiring to raise prices for trips with multiple stops.  [More]

JessicaKRoach

American Airlines Calls Out TSA For “Unacceptable” Lines At Airport Checkpoints

Not a fan of lengthy lines at airport security checkpoints? You aren’t alone: American Airlines is putting the Transportation Security Administration on blast for the kind of “unacceptable” long wait times that caused 6,800 customers to miss their flights during spring break week this year. [More]

yooperann

American Airlines Pilot Removed From Flight, Arrested After Failing Breathalyzer

Travelers on an American Airlines flight to Philadelphia encountered an unusual delay on Saturday, when the co-pilot of the plane was arrested after failing a breathalyzer test, resulting in the cancellation of the flight.  [More]

Paul Thompson)

U.S. Airlines Providing Travel Waivers To Some Passengers After Brussels Attack

In light of today’s attacks in Belgium, several U.S.-based airlines are waiving their typical rebooking penalties and fees for travelers flying from, to, or through Brussels and several other European cities.  [More]

Rdog Xtreme

U.S. Airlines Competing To Nab One Of 20 New Scheduled Routes To Havana

Now that the United States and Cuba have decided to let bygones be bygones and relations are thawing between the two countries, more Americans will soon have the chance to visit the nearby island nation by air. There will be 110 new scheduled routes to Cuba, with 20 of those flying daily to the country’s capital of Havana, and major U.S. airlines are stepping up to the plate to bid for the first regularly scheduled, non-charter flights. [More]

Following American Airlines Lawsuit, GoGo To Upgrade In-Flight WiFi

Following American Airlines Lawsuit, GoGo To Upgrade In-Flight WiFi

Just days after American Airlines dropped its lawsuit accusing GoGo of providing unacceptably slow service, the in-flight WiFi provider said it would upgrade its systems to offer faster connections for customers flying with its contracted airlines. [More]

Major Airlines’ Regional Partner, Republic Airways, Files For Bankruptcy Over Pilot Shortage

Major Airlines’ Regional Partner, Republic Airways, Files For Bankruptcy Over Pilot Shortage

Two years ago, regional airlines warned that new regulations, higher costs of school, and lower salaries had led to a shortage of pilots for the companies that typically handle the smaller, regional routes for larger airlines. Now, one short-haul carrier says that lack of pilots is the reason it’s filed for bankruptcy.  [More]

Man Says His American Airlines’ Seat Was Soaked In Urine

Man Says His American Airlines’ Seat Was Soaked In Urine

Last year, a California couple were greeted by a truly gross experience when they found a barf bag full of, well, barf in the seatback of the flight they had just boarded. As difficult as it might be to believe, an Iowa man’s recent experience might top that disgusting discovery: he claims the seat he was assigned, and subsequently sat in, was soaked with urine.  [More]

Airlines Offering Fee Waivers After Winter Weather Snarls Flights

Airlines Offering Fee Waivers After Winter Weather Snarls Flights

High winds and an impending snowstorm have brought a number of delays and cancellations to air travel into and out of Chicago airports today. As a result, many airlines are now offering to waive fees for travelers seeking to change their plans.  [More]