american airlines

Andrew W. Sieber

American Airlines Unveils Routes For Basic Economy Fares

A few weeks back, American Airlines said it would soon begin offering a new “Basic Economy” fare that offers discounts in exchange for travelers giving up their ability to choose a seat or use the overhead bins. Now the airline has begun selling these lower-cost tickets on certain routes, at a savings of around $20 per leg of a flight. [More]

FlightAlerts

American Airlines Regional Plane Returns To Runway After Striking Deer

Occasionally, we’ll hear of a plane returning to the airport after colliding with a bird or birds upon takeoff –including one incident that resulted in a two-foot dent in a nose of an aircraft — but you don’t often hear about flights returning after other animal strikes. Yet, that’s what happened today when an American Airlines regional jet struck a deer on the runway and began leaking fuel.  [More]

Tulsa County Sheriff’s Office

Maintenance Workers Find 31 Pounds Of Cocaine Hidden In Nose Of American Airlines Plane

Though it’s not uncommon to hear that someone shoved an ungodly amount of cocaine nose-ward, it’s an entirely different story when it’s 31 pounds of the stuff that’s been hidden in the nose gear of a commercial airliner. [More]

David Transier

Southwest Airlines Has No Plans For No-Frills Basic Economy

Not that long ago, Southwest Airlines was considered a relatively no-frills airline, at least when compared to the other major carriers. Then all the competition started charging for checked bags, while Southwest says it’s given “no thought whatsoever” to the idea. The new trend among the big airlines is to offer “Basic Economy” fares that won’t even let you use the overhead storage bin, but Southwest says it won’t go this route either. [More]

American Airlines

American Airlines Ditching Seatback TVs In Some New Planes. Will They Be Missed?

Not that long ago, “in-flight entertainment” consisted of having to crane your neck to watch a bland, inoffensive movie on shared screens — and that’s assuming your headphones worked. Then individual seat-back screens expanded viewing options; more movies, shows, and games to choose from. But with nearly everyone now carrying some sort of personal entertainment device, are these small screens necessary? American Airlines doesn’t think so. [More]

MartinRottler

Senator Takes Aim At American Airlines For Charging Extra For Access Overhead Bins

Odds are, if an airline finds a way to charge travelers yet another add-on fee, New York Sen. Charles Schumer will be close behind, expressing his displeasure. This time, the lawmaker has American Airlines’s new Basic Economy fare in his sights. [More]

Oliver Holzbauer

Man Pleads Guilty To Groping Teen On American Airlines Flight

Seven months after an Oregon man was accused of groping a 13-year-old girl traveling alone on an American Airlines flight, the man has pleaded guilty.  [More]

benh57

American Airlines’ New ‘Basic Economy’ Fare Means You Board Last & No Bag In Overhead Bin

There seems to be a new fare class emerging in air travel lately, essentially dividing the coach cabin between those who can use the overhead bin space, and those who cannot: after United Airlines introduced a cheaper ticket option called a “Basic Economy” fare in November, American Airlines is following suit with — whaddya know? — a “Basic Economy” fare. [More]

American Airlines

What Is Making American Airlines Flight Attendants Sick?

For months, American Airlines flight attendants have claimed their new uniforms are causing itchy rashes and hives, while the airline and the maker of the uniform have denied any problem with the apparel. Which raises the question: If it’s not the uniforms, then what is making the flight attendants sick? [More]

zonaphoto

Delta Air Lines To Provide Diversity Training To All Employees

Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has come to the forefront. Today, Delta Air Lines announced it would better prepare its employees for these encounters with diversity training.  [More]

Andrew W. Sieber

Group Files Complaint About American Airlines’ Allergy Pre-Boarding Policy

In many cases, airlines will do everything they can to accommodate passengers with severe allergies: from refraining from passing out complimentary peanuts to allowing travelers to board early to prepare their spaces. But one group claims that American Airline’s policies aren’t so accommodating, filing a federal complaint against the carrier. [More]

American Airlines

Company That Makes American Airlines Uniforms Says Controversial Clothing Is Safe

The back and forth over American Airlines’ controversial new uniforms is continuing on into the new year: the company that makes the uniforms is defending the garments against thousands of flight attendants who say they’re causing itchy rashes and hives, asserting that they’re perfectly safe. [More]

American Airlines

To Quell Safety Concerns, American Airlines Execs Try On Controversial Flight Attendant Uniforms

In a move that screams, “See? These uniforms are totally safe!” several American Airlines executives have started wearing the new wool outfits that have led to thousands of complaints from flight attendants who say the clothing is giving them hives and rashes. [More]

American Airlines

American Airlines Flight Attendants File Grievance Over Itchy New Uniforms

Months after American Airlines flight attendants first started complaining that their new uniforms were causing some people to break out in hives and suffer itchy rashes, the union that represents the workers has filed a formal grievance with the airline. [More]

American Airlines

Amid Rash Complaints, American Airlines Flight Attendants Want New Uniforms Recalled

After months of many American Airlines flight attendants complaining that their new uniforms are giving them hives, rashes, and headaches, a union that represents the workers is pushing the company to issue a full recall of all the uniforms. [More]

Amy McTigue

Do Airlines Really Ban Unruly Passengers For Life?

Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]

Themarcogoon49

American Airlines Apologizes To Family Kicked Off Flight Over Service Dog

American Airlines apologized and opened an investigation recently after an Illinois family claimed they were kicked off a flight because an attendant thought their service dog was too big.  [More]

American Airlines

More Flight Attendants Reporting Issues With American Airlines’ New Uniforms

Although American Airlines previously said issues flight attendants were having with the new uniforms — like causing hives and headaches — were limited to about a dozen people with wool allergies, a union that represents flight attendants says there have now been 1,300 complaints over the clothing. [More]