Flight delays are always an inconvenience. But officials at the Dallas-Fort Worth International Airport had a good reason for holding back an early morning American Airlines flight Monday. [More]
american airlines
American Airlines Flight Returns To Gate Because No One Wants To Travel In A Flying Ball Of Fire
By 3.24.14
Which Airlines Are The Fastest & Slowest At Responding To Customers On Twitter?
By 3.19.14
Complaining on Twitter can often feel like trying to shout to someone across the street with a noisy parade going down the middle. And that disconnect can often get worse when trying to get the attention of a big company with hundreds or thousands of people vying for attention. Some companies now go to great lengths to make sure that customers get some sort of response within minutes, but is that response of any value? [More]
American And JetBlue End Frequent Flier Pact, Decide To Go Their Separate Ways
By 3.10.14
Former BAFFs (best airline friends forever) JetBlue and American Airlines are now moving on from their past frequent flier pact that allowed each other’s customers to buy connecting flights on one ticket. American doesn’t need JetBlue anymore now that it’s going steady with US Airways, giving the airline “greater connectivity” on the East Coast. [More]
American Airlines Discontinues Bereavement Fares Because Who Cares If You Need To Make A Funeral
By 2.27.14
The changes keep coming for American Airlines as it delves deeper into a $17.7 billion merger with US Airways. First, the company announced a confusing name change for its regional service. And now passengers looking for sympathy in the form of discounts for bereavement travel will have to look elsewhere. [More]
27 Major Companies That Are Worth Less Than WhatsApp
By 2.20.14
Just how big of a deal is the $19 billion WhatsApp is getting from Facebook in the acquisition announced yesterday? It’s a pretty freaking big deal — especially when you consider that there are a whole lot of major companies –including many that produce physical goods you can reach out and touch — that have been around longer than WhatsApp and are worth a lot less. [More]
3,250 Flights Canceled Today, Another 4,000 Delayed
By 2.12.14
As ice and snow once again socks the Southeast and makes its way northward, thousands of flights are being canceled or delayed, leaving travelers around the country stranded and unsure of when they will be able to fly again. [More]
American Airlines, US Airways Create Incentive Program For Employees To Do Their Jobs
By 1.24.14
Get ready for even friendlier skies when you fly American Airlines and US Airways. The newly merged airlines are all but bribing their employees with an incentive program aimed to ensure the airline has the best on-time performance, the rate of mishandled baggage and customer satisfaction. [More]
Classy Name Change Doesn’t Change Cramped Space On American Airlines Regional Service
By 1.21.14
We’ve all been on one of those small regional jets – the tiny seats, cramped leg room and barely enough overhead space for your roller bag. Nothing will make trips on those small planes better. But American Eagle Airlines Inc. is hoping a name change might class things up a bit. [More]
American Airlines Will Remind Customers Nonstop About All Its New Post-Merger Changes
By 1.7.14
Moving in with your significant other means creating new rules and getting rid of excess. The same goes for the $17.7 billion merger between American Airlines and US Airways, only on a much larger scale. But it’s all for the good of the consumer, right? [More]
American Airlines Employees Will Vote On The Post-Merger Plane Paintjob
By 12.17.13
It seems like only 11 months ago that American Airlines debuted a brand-spanking new paintjob — or “livery” as it’s called in the industry — and that’s because well, it was only last January that the company gave its planes a facelift for the first time in 40 years. But a lot has happened since then, namely its merger with US Airways, so things are about to change yet again. [More]
Flight Attendant Suing Jay Leno For On-Air Jokes About Her Close Relationship With A Pet Rat
By 11.19.13
Remember the American Airlines flight attendant who sued her employers over allegations that people claimed she smuggled her pet rat onboard in her underthings? She’s now claiming in a new lawsuit that the host of the Tonight Show, Jay Leno, and NBC defamed her by falsely accusing her of “engaging in bestiality and sexual misconduct with a rat.” So there’s that. [More]
Impact Of US Airways/American Airlines Merger Will Depend On Who Gets Leftovers From Wedding
By 11.14.13
The path for US Airways and American Airlines to merge their businesses has been cleared and several smaller airlines like JetBlue and Spirit will benefit from the sale of the merged carriers’ excess takeoff and landing slots at airports around the country. But will that be enough to balance out the fact that we are now down to a handful of major national airlines? [More]
U.S. Proposes Deal To Allow The American Airlines-US Airways Marriage To Finally Happen
By 11.12.13
An expensive wedding is by no means an unusual event these days, and when it comes to major airlines trying to get hitched, it’s no different. Just last week the Department of Justice was rumored to have a list of things it wanted the airlines to sell off if they wanted to walk down the aisle and now there’s a reported price for that wedded bliss. [More]
Southwest Is Only Major Airline Still Barring Gate-To-Gate Use Of Electronic Devices
By 11.7.13
When the FAA announced last week that it would finally give airlines the authority to allow passengers the use of certain portable electronic devices during takeoff and landing, it said it could take several months for airlines to go through the process of vetting their planes to demonstrate the jets can safely handle radio interference. But in the short time since, every major airline except Southwest now has flights with gate-to-gate use of PEDs. [More]
DOJ Putting A Price On US Airways’ Marriage To American
By 11.4.13
The planned nuptials of US Airways and American Airlines have been on hold for months as the Justice Dept. tried to figure out whether it really wanted to keep the lovebirds apart — like it did with T-Mobile and AT&T — or if it just wanted them to have a slightly less pleasant honeymoon. Now it looks like the DOJ has finally gotten around to determining just what this wedding will cost the two carriers. [More]
Mayors Beg DOJ To Pretty Please Let US Airways/American Airlines Merger Happen
By 10.23.13
While US Airways and American Airlines have had to indefinitely postpone their nuptials because the Justice Dept. decided the union might result in problems for consumers and the airline industry, the mayors of those cities that would be most positively affected by the merger are now pleading with Attorney General Eric Holder to see that these two companies obviously love each other and should be allowed to be together. [More]
Shutdown Forces Justice Dept. To Press Pause On Attempt To Block US Airways & American Merger
By 10.1.13
It’s been more than six weeks since the Justice Dept. rained on the planned wedding between US Airways and American Airlines, and it looks like the fate of the two carriers may be further delayed by the current shutdown of the federal government. Earlier today, lawyers for the DOJ filed a motion for a stay in its lawsuit to block the merger because the shutdown is “creating difficulties for the Department to perform the functions necessary to support its litigation efforts.” [via Reuters] [More]
JetBlue Not Looking To Get Married To Another Airline Anytime Soon
By 9.4.13
With the impending nuptials of US Airways and American Airlines on hold because the Dept. of Justice started banging on the window at the back of the church, all eyes in the room have looked toward the next most eligible unmarried airline, Jetblue. But the CEO of that carrier says his company is perfectly happy being single. [More]
