Classy Name Change Doesn’t Change Cramped Space On American Airlines Regional Service

We’ve all been on one of those small regional jets – the tiny seats, cramped leg room and barely enough overhead space for your roller bag. Nothing will make trips on those small planes better. But American Eagle Airlines Inc. is hoping a name change might class things up a bit.

American Airlines Group Inc. announced that American Eagle Airlines, Inc., its regional jet service carrier, will soon be known as Envoy.

Does the name sound familiar? It should. Envoy was once used by American’s new partner US Airways used to distinguish its business class offerings. So while the name elicits thoughts of extra leg room and comfortable seating, you’re not getting any of those things.

American Airlines Group said the name change was made to give the company its own distinct identity and eliminate the confusion between the company’s current name and American Eagle, the regional flying brand of American Airlines, Inc. With the formation of American Airlines Group, the 10 regional carriers providing service for American and US Airways will eventually fly under the American Eagle brand.

Envoy was chosen after an “extensive selection and vetting process” the airlines said.

“The name was chosen because Envoy is reflective of what the company does for the airlines it works with – serving as their ambassador and a representative to their customers,” airline officials said in a news release.

Customers flying on American Eagle Airlines and American Eagle-branded regional service should not experience any changes to travel. Eventually, “Operated by Envoy” will be added to the aircraft and passenger tickets.

The name change is just the latest development in the American Airlines and U.S. Airways merger. The marriage between the airlines became official in December after a long courting period.

Earlier this month, the airlines announced several customer-centric changes, including changes to mileage programs, combined terminals and “overcommunication” with customers.

American Eagle Airlines, Inc. To Change Its Name To Envoy [American Airlines]

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