United Airlines is apologizing to yet another passenger, after a man said airline employees left his 77-year-old mother to her own devices after bumping her from her flight home to London. [More]
airlines
Travel Starts Returning To Normal After Hurricane Irma — With A Few Hiccups
By 9.12.17
Now that Hurricane Irma has been downgraded to a tropical depression on its way north, travel operations in the southeast are starting to get people back in the skies and on the seas — though a few snarls remain. [More]
Irma Continues To Snarl Travel As It Heads To Georgia, South Carolina
By 9.11.17
Although Irma has now been downgraded from a hurricane to a tropical storm, it’s still got plenty of juice in it as it continues to rage in Florida and move towards Georgia and South Carolina. And that means trouble may still be tricky in the coming days, as some airports remain closed and airlines cancel hundreds of flights. [More]
Airlines Capping Fares For Travelers Evacuating Florida Ahead Of Hurricane Irma
By 9.7.17
After many travelers complained that prices for flights out of Florida ahead of Hurricane Irma were suddenly skyrocketing, several airlines are now capping fares and, in some cases, opening up more seats to meet demand. [More]
United Airlines Won’t Be Fined Over Passenger-Dragging Incident
By 9.7.17
The federal government won’t fine United Airlines for the forcible removal of a ticketed passenger from an overbooked flight last April, an incident that prompted the carrier to implement a slew of policy changes. [More]
Airfare Prices Out Of Florida Skyrocketing Ahead Of Hurricane Irma
By 9.6.17
As Hurricane Irma barrels toward Florida, many people are rushing to get out of the state before it hits. But as that demand increases, travelers are complaining that ticket prices are skyrocketing. [More]
Unruly Passenger Owes Hawaiian Airlines $98,000 For Interfering With Flight Crew
By 8.31.17
The next time you’re even thinking about doing something you shouldn’t on an airplane, take a second and ask yourself: Is this worth tens of thousands of dollars? One Hawaiian Airlines passenger has learned not to mess with flight crew the hard way, and is now on the hook for almost $98,000. [More]
Southwest Airlines Flies 500 Stranded Passengers Out Of Airport Closed By Hurricane
By 8.28.17
With the arrival of Hurricane Harvey in Texas this weekend, hundreds of Southwest Airlines customers were stranded on Sunday after Houston Hobby Airport closed — so the airline decided to just fly those folks out of there. [More]
United Passengers Terrified After Pilot Warns They’ll Be Flying Through “Horrific” Storms And Tornadoes
By 8.25.17
Some passengers on a United Airlines flight this week heading for Newark were more worried they’d end up in Oz instead of New Jersey after they say the pilot warned them before takeoff that they’d be heading through some particularly nasty weather. [More]
Qantas Airways Setting Its Sights On Offering The World’s Longest Nonstop Flight
By 8.25.17
Although many air travelers are counting down the minutes until they can get off the plane and away from sitting in cramped quarters with hundreds of strangers, there’s a certain cachet these days in offering extreme long-haul flights. Qantas Airways wants to be the next to claim the title of world’s longest nonstop flight, with plans for a new route that would take 20 hours. [More]
United Airlines Staff Getting Designer Uniforms From Brooks Brothers
By 8.24.17
Although it’s not that difficult to pull off a more polished look than “elastic-waist pants and a sweatshirt,” United Airlines flight attendants and other employees will probably be dressed better than many travelers with plans for new Brooks Brothers uniforms. [More]
European Discount Carrier WOW Expanding In U.S. With More Cheap Flights
By 8.24.17
Midwesterners will soon have more options when it comes to cheap flights across the pond: Discount carrier WOW — known in Europe for its super low fares — will be expanding to four more U.S. cities, offering roundtrip fares as low as $99 for a one-way ticket. [More]
JetBlue Crew Members Sent To Hospital Over… Nail Polish Remover Odor?
By 8.17.17
There are a number of odors that might permeate through an airplane that could make occupants sick: fuel, exhaust, travelers’ farts, but nail polish remover? That was apparently the case on a recent JetBlue flight, sending two crew members to the hospital. [More]
Could Midwest Express Return To The Skies?
By 8.10.17
While we’re used to airlines either shutting down or getting swallowed up in mergers, one recently defunct carrier may be rising from the ashes: There’s an effort to bring back Midwest Express, an airline perhaps best known by its fans for serving warm — baked-on-board — chocolate chip cookies. [More]
Pilotless Planes Could Save Airlines $35B — If Anyone Is Willing To Fly In Them
By 8.7.17
While we’ve been getting used to the idea of driverless cars over the last few years, would you be willing to slip into an autonomous vehicle that’s, uh, quite a bit larger? Like the size of a jetliner, perhaps? [More]
Qatar Airways Giving Up On Plan To Buy Large Chunk Of American Airlines
By 8.2.17
A few weeks after Qatar Airways let it be known that it was interested in purchasing about a 10% share in American Airlines, the carrier has decided to give up its pursuit. [More]
Airlines Have To Track Damaged Bags, But Not Damaged Wheelchairs — And A Veterans Group Is Suing Over It
By 8.2.17
You can track how an airline handles missing or damaged luggage, so shouldn’t you be able to find the data about how carriers deal with wheelchairs? A new rule that would mandate airlines to report information on wheelchairs and scooters in the same way they track other luggage has now been delayed, prompting a group of veterans to sue the Department of Transportation. [More]
Frontier, American & Delta Fined $850,000 For Involuntary Bumping, Damaged Bag Violations, Delayed Refunds
By 7.24.17
Frontier Airlines, American Airlines, and Delta Air Lines must pay hundreds of thousands of dollars in fines after the Department of Transportation found the carriers violated consumer protection rules related to refunds, disability assistance, and other issues. [More]
