We live in an age where a growing number of things are purchased online, and even those items bought at retail stores are often sold by large national chains that have little to no interest in customers who want to debate a product’s price. The art of haggling is in danger of becoming lost to future generations, but that need not be the case. [More]
Search results for: surprise medical bill
Jury Awards Former Student $13 Million In Lawsuit Against For-Profit College
By 6.21.13
One of the more common complaints against for-profit colleges is that the institutions make promises to prospective students about job placement and salary that the schools don’t make good on. A woman in Missouri recently sued one such for-profit school, saying it misled her about its medical assistant program. She had been seeking somewhere between $2-4 million in damages, but the jury went ahead and awarded her $13 million. [More]
The TSA’s Solution For My Reluctance To Open Baby Food Jars? A Pat-Down
By 6.19.13
While we’re not fans of hands-on pat-downs from security, we understand that they exist as an alternative or a supplement to being screened at a scanner. But one Consumerist reader wants to know why a pat-down would be viewed as a way to ensure that he’s not carrying explosive materials in baby food jars. [More]
The Thing About A $1.3 Million Electric Bill Is There’s No Way You’ll Have To Pay It
By 6.22.12
Unless you have a couple hundred air conditioners running full blast in hundreds of houses where the lights never go off, you will never owe $1.3 million on your electric bill. Doesn’t mean you can’t have the fun of receiving such a bill, however, as one Texas woman found out recently. [More]
Before You Get A Pet, Determine How Much Money It Will Steal From You
By 2.1.12
When you’re looking for a pet, you’re probably thinking with your heart rather than running a cost-benefit analysis. But animal sidekicks come with a plethora of hidden challenges, including financial demands that you’ll need to make sure you can handle. [More]
Help, The Price Of My Life-Saving Drug Went Up 2000%!
By 4.1.11
Colchicine, a drug primarily used to treat gout, is an old drug. Very old. Extracts from the plant it comes from, colchicum, have been used in gout treatment for thousands of years. In pill form as colchicine, it’s been on the market in the United States since the 19th century and predates the Food and Drug Administration. A few years ago, the company that makes one brand of the drug, Colcrys, obtained FDA approval for their version, and the exclusive rights to sell it in the United States for three years. Who cares? Reader Nick does. He works in retail, isn’t wealthy, and the colchicine he takes twice a day for a serious medical condition shot up in cost from about $20 per month to closer to $400. [More]
Where Are They Now? The First-Time Homebuyers And The Secret Room Filled With Moldy Garbage
By 3.30.11
Last June, we shared the story of Jeannine and her husband, who discovered all kinds of exciting surprises in their home after purchasing it. These included a sealed room filled with garbage coated in a fuzzy white mold and a shower literally patched up with duct tape. None of these issues were disclosed by the sellers, or noticed by the inspector that the couple hired. Consumerist readers had 266 comments’ worth of advice for Jeannine and Mr. Jeannine, but we never heard back from them. So where are they now? Things have actually gotten worse. [More]
Watch Out For Balance Billing With Your Medical Expenses
By 5.4.10
If you receive a medical bill dunning you for whatever your insurer didn’t pay, take a closer look before writing your check. The New York Times writes that although balance billing is a common practice, it’s not always legal, and you may be able to ignore it. [More]
Cox Sees Your Double Payment, Raises You A Double Bill
By 6.13.09
Tamera accidentally paid her $134.61 Cox Cable bill twice, but instead of refunding or acknowledging the overpayment, Cox thought it would be fun to send Tamera an extra bill for $269. If she’s lucky, Cox says they’ll consider waiving their late fee.
Costco Fixes Customer's Botched Electronic Prescription
By 5.1.09
If you get your prescriptions filled electronically, always double-check the dosage. Kimberly’s prescription was recently screwed up somewhere between the physician filling out the order online and Costco’s pharmacist receiving it. Luckily for her, the Costco pharmacist was incredibly helpful and fixed the problem for her, so Kimberly didn’t have to waste her copay or deal with the issue on her own. He also explained, however, that the current state of electronic prescriptions is a big mess.
Personal Finance Roundup
By 12.11.08
10 ways to cut your medical bills [MSN Money] “The best time to ask about fees and negotiate prices is before you get treatment. That can be a remedy for any unpleasant surprises when payment comes due.”
Round 48: United Health Care vs Hallmark/Westland Meat Packing Company
By 5.29.08
This is Round 48 in our Worst Company in America contest, Countrywide vs Clear Channel!Here’s what readers said in previous rounds about why they hate these two companies…
What Happens When You Pay Your $0.19 Amex Bill With 7 Origami Checks?
By 4.13.08
Bad Consumer Smith finally paid off her American Express Optima card after 14 years, but couldn’t believe that Amex tacked on a $0.19 finance charge to her last bill. Smith summoned her lesser angels to work out a fitting response. Here’s what she came up with:
I sent AmEx two checks for a penny each, one for two cents, two for three cents, one for four cents, and one for a nickel.
Credit Card Victims Muzzled, Ordered To Release Financial Histories Before Sharing Their Experiences
By 3.16.08
Four credit card victims were ordered to sign waivers allowing their creditors to release their private financial records to the public before they could testify before the House Financial Services Committee. The consumers had flown in from across the country to share their stories at a hearing on the Credit Card Bill of Rights, but credit card companies insisted—and Republicans and Democrats agreed—that it would only be fair to release documents like credit scores and a list of recent purchases in order to rebut the consumer’s claims. “Fair is fair,” Congressman Spencer Bauchus (R-AL) barked, as he defended the absurd request. Ultimately, the consumers didn’t testify, but one invitee, Steven Autrey, released his prepared statement, which slams creditors for their abusive and predatory business practices.
Liveblogging The House Energy And Commerce Committee Hearing On Food Safety
By 9.26.07
Starting today at 10 a.m., the powerful Chairman of the House Energy and Commerce Committee, John Dingell (D-MI), will hold a hearing on H.R. 3610, The Food and Drug Import Safety Act of 2007, or, as we have dubbed the bill, The Poison-Free Food Act. The bill would dramatically alter the FDA’s handling of imported foods, empowering the agency to:
- Issue mandatory recalls;
- Limit food imports to ports clustered near FDA inspection labs;
- Require a country of origin labels for food, drugs and medical devices;
- Subject exporters to a strict certification program administered by the Department of Health and Human Services.
The Committee will hear from two panels: The first will see FDA Commissioners and regulators defending their agency, while the second will host a panoply of foodies, including the Coalition for a Stronger FDA, the Center for Science in the Public Interest, the Grocery Manufacturers Association, and Big Pharma.
Collection Agencies Add Insult to Snowboard Injury
By 4.27.06
Grant had the misfortune to get into a snowboarding accident. Then he had the further misfortune of living in America where it’s nigh impossible to get a bruise removed from your credit report.
