Twitter Lifting The 140-Character Limit For Direct Messages

Although many companies have branched into social media as a customer service tool, it can be frustrating for all parties involved when customers have to explain their issues in 140-character chunks of text. To make things a bit easier for everyone, Twitter has decided to lift the character limit in direct messages. So it’s like, email…?

Twitter announced the upcoming change on its developer forums last night, saying that the change will be coming in July, giving developers some recommendations on making sure their applications and services can handle the longer messages. You know, these not-email direct messages.

This will be useful for anyone who prefers to communicate seamlessly, without weird breaks between thoughts that just don’t fit within the limits.

Lest this news has you getting your hopes up for longer public missives, settle down.

“You may be wondering what this means for the public side of Twitter,” the company writes in the post. “Nothing! Tweets will continue to be the 140 characters they are today.”