Here is some Countrywide executive customer service info. Even though Bank of America acquired Countrywide, some of this contact info is still valid. Former Countrywide customers who experiencing post-integration account difficulties have reported success using it.

Mailing address: (Send all your certified complaint letters, etc. here.)

OFFICE OF THE PRESIDENT
ATTN: ADRIENNE ELY
400 COUNTRYWIDE WAY
MS SV-314
SIMI VALLEY, CA 93065

OFFICE OF THE PRESIDENT
RAQUEL ROBINSON

1-800-669-2443 x 4115

SUPERVISOR OFFICE OF THE PRESIDENT
LINDA TURNER

1-800-405-0078 x 5104

400 Countrywide Way SV-314
Simi Valley, CA 93065-3500
1-800-601-2522 ext. 8026

Other Addresses you can mail to:

Countrywide Mortgage
400 Countrywide Way SV-HRD
Simi Valley, CA 93065

450 American St
Simi Valley, CA 93065

7105 Corporate Dr.
Plano, TX 75024

P.O. Box 10211
Van Nuys, CA 91499

P.O. Box 5170
Simi Valley, CA 93062-5170

21 E. Victoria Street
Santa Barbara, CA 93101

35 North Lake Avenue, 35-72B
Pasadena, CA 91101

Here’s another excellent little resource for you:
Countrywide Legal Dept Direct Line
Mary Archer-paralegal
972-526-3610

Direct number to Workout Dept. in Lancaster, CA:
661-951-5100
(not toll free but gets you right in)

Countrywide Primary Phone:
(800) 669-6093

Other Phone Numbers:
(818) 874-8779
(818) 225-3000
(972) 526-6330
(805) 650-6566
(805) 520-5100
(800) 686-0145

Primary Fax:
(800) 658-9364

Other Fax Numbers:
(805) 520-5019

Primary Contact: Daniel Whitehead
Executive Relations Coordinator

Other Contacts:
Joe Riggio, Senior Vice President
Angela De Aro, Vice President
Melissa Guerra, 1st Vice President
Patricia Mckenzie
Rina Jariwala, VP, Operations

Also have the homeowner email a hardship letter to each of these email addresses:
pressroom@countrywide.com
david_bigelow@countrywide.com
angelo_mozilo@countrywide.com
chris_oltmann@countrywide.com
OCIP@do.treas.gov
customer_service@countrywide.com
service@naca.com
Patricia_McKenzie@countrywide.com

Theresa Stonelake 1-661-951-5360
Steven Huecker 1-661-951-5420 (this is a supervisor)

[via ShortSaleWealth]

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