A lot of Consumerist readers use Skype. (I mostly use it to call my cell phone when I can’t find it, but I also use SkypeIn for my business line.) Many of said readers, such as George, have technical or billing problems with Skype, but can’t get a response out of the Web-based customer support system. What should they do?
Peter, who runs the English-language Share Skype blog, has a Twitter account. You can contact him for help when the regular support channels aren’t working quickly enough for you. His Skype ID, as well as those of other employees, is available at the blog.