what do i do now?


I Signed Up For Samsung’s “Ultimate Test Drive” And All I Got Was A Defective Phone With No Way To Return It

A few weeks ago, Samsung announced a new promotion called “Ultimate Test Drive,” wherein iPhone users (and only iPhone users) could sign up to receive a Galaxy smartphone and try it out for a month, for just a $1 processing fee. Consumerist reader Alex figured he might as well take Samsung up on its offer, and signed up to get a Galaxy Note 5 for the month. He’s now stuck with a Samsung phone that doesn’t work, no way to return it and the company hasn’t responded to any of his requests for help. [More]