And now we pause for a moment to bring you a photograph from our “Unacceptable Food Files.” Reader David asks, “How hard is a chicken soft taco to make? Really.”

Apparently, David, it’s really, really, hard. Personally, I can’t even imagine doing it without some sort of certification. Maybe Del Taco needs to follow Starbucks’ lead and hold a “unique in-store education event” that will give Del Taco’s taco baristas “an opportunity to connect and deepen their passion for [tacos] with the ultimate goal of transforming the customer experience.”

Or whatever.

Howard Schultz Transformation Agenda Communication #6 [Starbucks]

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