Welcome NY Times & NY Daily News Readers

To readers coming from the New York Times or the NY Daily News, thanks for visiting The Consumerist!

NEW YORK TIMES READERS:
Here is the Vincent Ferrari AOL cancel call mentioned in the article. For good measure, here’s a complete scan of their call center training manual.

NEW YORK DAILY NEWS READERS:
Here’s the $55 mac and cheese story, and two followups: The $55 Mac And Cheese Guy Speaks, and The Menu Said ‘Truffles’

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How do I record phone calls?
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Be sure to check out the stories in our “Consumerist Kit.” They’re chock-full of money-saving, time-saving tips and definitive ways to fight back against companies screwing us over.

Click around, have fun, let us know what you think, and thanks for stopping by! — BEN POPKEN