It started out innocently enough, a Florida mom trying to send her family members a picture of her daughter sporting new braces.
wireless
Jump Lines At Verizon Stores
By 9.28.06
A great hack for dealing with the interminable queues at Verizon Wireless stores.
Unholy Marriage Betwixt AT&T and Bellsouth Nearing FCC Approval
By 9.27.06
FCC Chairman Kevin Martin seems to be close to inking his rubber stamp for a merger between AT&T and Bellsouth, a move that would create the world’s largest telco company.
Advertisers Want to Text You
By 9.26.06
The do-not-call list added hurdles to telemarketers trying to cold call to sell you vinyl siding. Then Tivo slowed down television advertising. Spam-filters, as much as they still kinda suck, are constantly being tweaked to limit the influx of marketing to your inbox. That leaves texting, the last great frontier in intrusive advertising.
Cancel Cingular By “Moving” To Caliente
By 9.8.06
A reader reports he was able to get out of his Cingular contract by telling them he was moving to a remote area of NV.
Verizon Drops Baseless DSL Fee After FCC Pressure
By 8.30.06
Nine days after installing a new “supplier surcharge” fee to essentially replace one government regulators dropped, Verizon DSL decided to stop levying the fee. Verizon came under heat from customers and received a letter from the FCC asking it to explain its actions. BellSouth, which also received a FCC letter, announced it would drop a similar charge.
Yet Another Secret Level of Verizon Service You Can’t Have
By 8.29.06
George just can’t get a break. First he found out that in order to receive a mailer and get 100 free Anytime minutes from Verizon, he had to receive a mailer. In researching that matter, he found another secret door. VcastVIP. It too was locked.
What Is A Verizon “Merits” Customer?
By 8.28.06
As we know, it’s someone who eligible to get 100 Free Anytime minutes from this site, which is not a phishing site.
TWC Tells Customer To Shove ‘A Pack Of Matches’ Under Broken Router
By 8.24.06
Short version: Mark got high-speed wireless with Time Warner Cable. They gave him a dirty, fidgety router that if you touch the power supply, it resets. When he got a tech to come back, the tech told him to shove a pack of matches and a bottle cap under the router to keep it from moving.
Consumer Pimps Car To Hate Tmobile
By 8.23.06
Wow, this person hates T-mobile so much they plastered it on the back of their car.
Verizon DSL, A Fee By Any Other Name…
By 8.21.06
Verizon announced in an email sent to customers that starting August 14th, Verizon Online will stop charging the FUSF (Federal Universal Service Fund) fee. This fee cost customers $1.25 or $2.83 a month, depending on their plan. FUSF was a fee “assessed” by Verizon’s DSL suppliers, but since they’ve stopped “assessing” it, Verizon will stop “recovering” it.
Verizon Strangely Helpful
By 8.18.06
Verizon is inviting people to call in and get their calling plan reduced.
Clever Gambit For Debating CSRs
By 8.10.06
You wouldn’t think that making a cellphone call in your own bedroom would get charged as ‘roaming,’ but that’s exactly what happened to Andrew W. One side of his room is bathed in Sprint coverage. If he shifts to the other side of the bed, all of a sudden he’s roaming, and getting charged for it.
UPDATE: Surfing On Our Free Sprint Cellphone
By 8.9.06
We just called Sprint to check on our coverage for this weekend’s trip into the Poconos and experienced something bizarre.
You Pay For the Unintended Consequences of Cell Number Recycling
By 8.9.06
As cellphone use explodes, the number of times a number is recycled increases. This used to just mean a few “sorry, wrong numbers” but now it might mean a big billing headache.
A Little Word On Cell Phone Etiquette
By 8.4.06
Dumb Little Man’s got some great tips for decorum and modesty with public cellphone use, which we rewrite for you here.
NONUPDATE: Cingular Wants to Yank Docs
By 8.2.06
Since Cingular legal counsel sent us a note Friday demanding we call and take down some internal documents, nothing has happened. They told us to call. We didn’t call. Instead, we insulted their note. Other sites picked up and popularized the story. Nary a further Cingular peep. Not even a full cease and desist. Sigh. We feel a little left at the altar.
