At Kay Jewelers, a popular mall chain and part of global mediocre jewelry corporate Voltron Signet Jewelers, owners of expensive diamond or gemstone jewelry can get a lifetime diamond or color gemstone guarantee, as long as they bring their jewelry for inspection every six months. Yet some brides who have tried to invoke the guarantee say that their stones were switched out during repairs, when they were in Kay’s possession. [More]
wedding rings
Widow Puts Her Diamond Ring In Salvation Army Kettle (On Purpose)
By 12.9.14
While we’ve heard our fair share of stories where wedding rings or other jewelry accidentally end up in donations bins or tip jars, this time a diamond ring was placed in a Salvation Army Kettle entirely on purpose, as an act of charity from an anonymous widow who said donated it in honor of her late husband. [More]
Logger Finds Wedding Ring Lost 55 Years Ago In Plane Crash, Spends 17 Years In Quest To Return It
By 12.8.14
It took 55 years to get there, but a wedding ring lost in a plane crash in the woods in Washington state has found its way back to the family of the woman who owned it. A logger found the ring in 1997, and just recently tracked down the daughter of a couple killed in a plane crash in 1959. [More]
Woman Who Lost Wedding Ring Handing Out Halloween Candy Could Use Your Help
By 11.3.14
In what was definitely more of a sad, accidental trick than any sort of Halloween treat, an Arizona woman says she lost her wedding ring somewhere in the sea of candy she gave out Friday night to costumed kids. And though you might think it’s a long shot, she’s asking parents to check those trick-or-treat bags carefully. [More]
UPS Loses Wedding Rings, Pretends They Were Held By Customs For 6 Weeks
By 10.31.14
A few weeks ago, reader Melissa got married. Congratulations, Melissa! Only she and her now-husband had to celebrate their marriage without the nerdy custom wedding rings that they had ordered from a jeweler in Canada. At first, UPS told the couple that their package was being held at customs and would be on its way soon. Then they lost it. Or it had been lost all along. [More]
Still Making Payments I Can't Afford On My Ex-Wife's Wedding Ring
By 3.23.11
Reader Douglas’s wife left him, which we’re very sad to hear. He wrote to Consumerist about it because he’s still paying for her ring, which they purchased at Jared when they got married two years ago. He’s struggling financially, and made arrangements with the company to make payments of $50 per month at a lower interest rate. A few months later, they suddenly raised the payments back up to $100, claiming that there is nothing they can do to change the situation. Douglas is stuck. [More]
Kay Jewelers Sends Wedding Rings To China For Repair: Will They Ever Come Back?
By 3.16.11 — Updated: 9.15.13
Jennifer and her husband bought her diamond wedding ring set in 2006, and the anniversary band to go along with it in 2007. They also bought an extended warranty for the rings, which was either a great idea or a terrible one, depending on how you look at it. It was a great idea because her rings seem to be defective. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. She fears that the rings have been lost. [More]
Help, Kay Jewelers Destroyed My Wedding Ring During A Routine Cleaning!
By 9.7.08
Kay Jewelers deformed Lisa’s wedding ring during a routine cleaning and refuses to provide a replacement ring. Lisa first noticed that a tiny diamond was missing, which Kay Jewelers found stuck in their cleaning equipment. In the process of reseating the diamond, Kay again deformed the ring, scratching out the ring’s beaded edges. Kay decided they couldn’t repair the destroyed ring, but rather than ordering a new one from the manufacturer, Kay decided to remake the ring using a low-resolution picture of the original as their guide. Shockingly, that ring didn’t work out either. It’s now been three months and Lisa wants her wedding ring back.
