BillShrink’s free credit card comparison service launches today, and you should check it out to see whether your current credit card is the best available option for you. The great thing about BillShrink is it doesn’t try to get you to sign up for a particular card—it simply aggregates the information on each one, then helps you quickly navigate your options to find the best choice for your specific needs. (The site makes money when you sign up for a new service.)
websites
Angry Wiccan Digs Up The Identity Behind Scam Site Fastspells.com
By 9.17.08
Fastspells.com is a ridiculous website loaded with sexy young lady “Wiccans” who, for anywhere from $40 to $265, will “find you love, give you an abortion, cure your cancer, grant you immortality, and change your sex organs.” Terrific, because I need some new sex organs! These are all worn out. Anyway, Trae at TRHOnline.com was annoyed by their expensive and unrealistic promises, and the more he looked into the domain registrations, the more suspicious he became.
Ever Used A Gift Card At Buy.com? Surprise, You May Owe Them Money
By 9.15.08
Seth was recently contacted by Buy.com and told that due to an error, an order he placed over a year ago had a balance due. They’ll be debiting his credit card “on or about 09/22/08.” Seth emailed them back to ask why they were just now settling the billing issue—surely it hadn’t taken them this long to notice it. Apparently, it had, and it’s not just Seth’s account that’s messed up.
'Rudder' Provides Your Daily Financial Status Via Email
By 9.12.08
Rudder is a new personal finance service that differs from the dozens of other ones now available in two key ways: it presents a simplified overview of your available funds, which it calls “What’s Left,” and it delivers it (along with bill reminders and balance notifications) to your email inbox instead of requiring you to visit a website. Think of it as a highly customized “Very Short List” or “Daily Candy,” only the topic is always your current financial health.
Discover The Wacky Side Of Food Poisoning
By 9.9.08
Did you know Jesse Jackson was hospitalized with food poisoning last week? Or that a recipe typo in a Swedish food magazine left four readers poisoned? These are two of the many interesting facts we just learned after a few minutes browsing the BarfBlog, a food safety blog with categories like “Celebrity Barf” and “listeria”.
BBB Warns Consumers: Stay Away From TicketsMyWay
By 9.9.08
[Parent company] Event Tickets LLC has an unsatisfactory rating from BBB due to its performance, which includes nearly 100 instances of non-delivery of tickets, nearly another 100 complaints involving refunds and exchanges, and on about 200 occasions, the company has failed to even respond to BBB or consumers to resolve issues.
Say Goodbye To Pandora?
By 8.21.08
When SoundExchange, the organization that represents many labels and artists, proposed steep new royalty rates for radio webcasters last year, they shortsightedly killed off their own revenue stream. Instead of their proposed rates being cut back as part of a standard negotiation, they were surprised to see the U.S. Copyright Royalty Board reject opposing arguments and adopt SoundExchange’s rates fully. Now Pandora, the popular streaming music site, says it’s paying over 70% of its revenue in royalties, and unless Washington changes the rates soon—which looks unlikely— they will have to shut down.
Citibank's Website Glitch Tricks Man Into Overpaying $755, But They Won't Issue Refund
By 8.12.08
Citibank’s website isn’t reliable, at least according to them. Matt assumed that a website from a bank could be trustworthy, and that if there was no scheduled payment showing up, then he must have forgotten to arrange it. He scheduled a second payment, but then both payments went through one day apart. Now Citibank refuses to give him a refund: he should have called or emailed before rescheduling, they’ve told him, and not trusted what the website was telling him.
OnTheGoTickets Is Just TicketsMyWay In A New Skin
By 8.7.08
Back in June we mentioned how TicketsMyWay has a reputation for not actually providing tickets—”MyWay” apparently refers to the company and not the customer, and it translates into “no tickets or refunds for you.” A customer who learned the hard way about TicketsMyWay sent us an alert that the company is operating under a new banner, OnTheGoTickets.com.
Sprint Makes Customer Wait 6 Hours For Chat
By 7.31.08
Adam had a question on his bill—either about the $9.68 adjustment in his favor, or the $102,861.30 they say he still owes, we’re not sure—so he decided to take advantage of their online chat. He writes, “Conveniently, they have a link that says ‘Questions about your bill?’ When you click it, it brings you to a live agent. This is a picture of our session.”
J.Crew Apologizes For Bad Website, But That's All They Do
By 7.30.08
A dozen readers (and probably a couple of PR flacks) must have forwarded us J.Crew’s email today, in which the CEO and president of the company extend a mutual apology for the non-workingness of their “enhanced” website and call center. Oddly, the email simply asks customers to “bear with us” but doesn’t offer any discount or sale. Well, maybe they figured driving more traffic to a broken site would only make things worse.
You Must Hurry, These TV Stands Will Go Fast
By 7.30.08
Walmart.com doesn’t just sell phantom coolers. They also have awesome deals like this priced-to-move TV stand. We guess when you already have low low prices, there’s not much room for extra discounts. (Thanks to Adam!)
If You Can Find This Cooler, Walmart Will Sell It To You
By 7.30.08
Karen writes, “I am planning a trip to Chicago next month and was looking for a travel cooler, and found exactly what I needed…” Then she noticed something odd. Yes, this leprechaun of a cooler will reward you with awesome in-car chilling, if you can just solve the riddle of how to buy it.
AOL Repackages Personal Finance Content, Names It WalletPop
By 7.16.08
Apart from the quite adequate assortment of calculators, it’s all a big heap of plain-Jane articles slotted into categories by simple tags.
Judge Tells Tiffany To Police Their Own Merchandise On EBay
By 7.16.08
Remember the French lawsuit that Louis Vuitton won against eBay earlier this month? A French court said eBay was responsible for policing their auctions for counterfeit items—at least that was the official language. It also, unfortunately, helped solidify LVMH’s tight control over who sells its luxury merchandise. This week a judge in New York ruled the opposite direction against Tiffany & Co., telling them, “Tiffany must ultimately bear the burden of protecting its trademark.” It’s a win for eBay. Is it for the consumer?
J.Crew's New Website Does Everything Except Fulfill Orders Properly
By 7.14.08
Kimberly, a frequent J.Crew online customer, placed an order on June 30th for five items from their newly revamped website. In the past, writes Kim, “it usually takes 2 days at the latest for me to receive any shipment that is not backordered.” This time it’s been 2 weeks, and not only has nothing arrived, but the UPS tracking number they’ve assigned her order is invalid (it doesn’t even follow the UPS numbering style). The unhelpful J.Crew customer service rep told Kim that they had her correct address and to wait 10 days before calling back. In the meantime, one of the items has already been returned and refunded to Kim’s credit card—although about $200 worth of merchandise has still been shipped to some as yet undiscovered location.
This Furniture Store Uses Creative Math
By 7.1.08
Wow, look at this nice five-piece bedroom set. Only $599! Not bad, especially when the description says it’s normally $1800. Five different pieces—that would fill a bedroom with a lot of cheap class! Now let’s put the fine print filter on it:
Montgomery Ward's Hacked 6 Months Ago, But Victims Weren't Told
By 6.30.08
Somewhere between 51,000 and 200,000 records were stolen from Montgomery Ward’s servers last December—the company says it’s the smaller number, but CardCops, the group that spotted the hack in the first place, “spotted hackers touting the sale of 200,000 payment cards belonging to one merchant” in June, which is how the story became public. Montgomery Wards knew about the breach when it happened, and although they reported the crime to federal investigators, they didn’t tell any of the victims. The CEO of Direct Marketing Services, which owns the Montgomery Ward name, told the Associated Press that after he alerted investigators he felt his company “had met its obligations.”
