While there is no official review process required for labeling a product as “Made in the U.S.A.,” a company can get into legal trouble for misusing that label, as doing so may constitute false advertising. A new report from an advertising watchdog group claims that Walmart’s website has more than 100 examples of products incorrectly marketed as made in America. [More]
Earlier this month it was revealed that Walmart, whose online business has been hugely overshadowed by its bricks-and-mortar operations, was finally going to take a real stab at Amazon with the introduction of an annual subscription service that offered free shipping and other benefits, but at a lower yearly cost than Amazon Prime. Yesterday, the retailer goofed and tipped its hand to reveal some details on the upcoming service. [More]
In recent months big box retailers like Walmart and Target have attempted to thwart Amazon’s growing influence over consumers with a variety of new policies such as reducing the minimum purchase required for free shipping and allowing price-matching with the online retailer (although, that effort didn’t’ last long). But, according to a new report, those measure might amount to “too little, too late” when it comes to Amazon Prime shoppers. [More]
We know that mistakes happen and things occasionally get lost in shipping, especially when you’re talking about the world’s largest retailer during the year’s busiest shopping season. But if a retailer admits to misplacing your order, it shouldn’t try to cash in on its own screw-up by charging you more than you had already paid. [More]
Once again, the Walmart website made a pricing error, and once again shoppers tried to pounce on it only to later have their orders canceled. And as always happens in these situations, some of these folks are mistakenly claiming that this was a bait-and-switch scam. [More]
Almost a week after it was first called out for having a section on its website dedicated to “Fat Girl Costumes,” Walmart has finally removed the category and replaced it with “Women’s Plus Size Halloween Costumes.” [More]
For years, logged-in Amazon users have gone to the e-tailer’s homepage and been greeted with all manner of personalized recommendations based on previous purchases, ratings, and searches. Meanwhile, visitors to Walmart.com got… whatever Walmart wanted to put on its homepage. Now the nation’s largest retailer has hopes to out-Amazon Amazon with the rollout of personalized recommendations. [More]
When shopping online, it can be difficult to compare prices between similar products because they come in slightly different size containers — or to see if you’re really getting a good deal by buying in bulk — because many e-tail websites don’t include unit pricing to tell you many dollars per ounce/gram/liter or other standard unit of measure. But today, some of the biggest names in retail agreed to start listing unit prices, while the biggest name in online shopping won’t commit. [More]
Standard mattress sizes are confusing and hard to remember. Do you know the size in inches of a queen-size bed off the top of your head? Adrienne doesn’t, but she did notice that this air mattress at Walmart is doll-sized, not human-sized. [More]
Once again, a retailer is making headlines with shoppers angry they aren’t getting the items they ordered at obviously erroneous prices. This time it’s Walmart.com, which experienced a major glitch yesterday, attaching incorrect prices to numerous items. So this is a good time to remind everyone that this is not a “bait and switch” and that retailers are generally not under any obligation to honor pricing errors. [More]
Walmart is by far the nation’s largest retailer, with more than 4,000 stores in the U.S. alone and annual sales of nearly half a trillion dollars. And yet, when it somes to online retail, the company is only bringing in a fraction of what market leader Amazon earns. While it’s possible that this is all due to Amazon simply being better at e-tailing than Walmart, some say it’s because Big W continues to make boneheaded decisions about its online future. [More]
So you’ve ordered something from Walmart.com, but when it arrives, it doesn’t come on a UPS/FedEX/USPS truck, or even in one of the vehicles Walmart currently uses for same-day delivery. No, it is handed to you by a fellow Walmart shopper getting paid to run an errand for the retailer. [More]
Since Amazon doesn’t have bricks-and-mortar stores, it has been rolling out a network of lockers at places like 7-Eleven and Staples, allowing customers to pick up their orders from safe, secure locations, instead of having to chase down FedEx, UPS, or the Postal Service. Now comes news that Walmart is getting into the locker game for its own online orders. [More]
Walmart is the largest retailer in the country, which means that there are inevitably a number of the store’s customers who don’t use credit or debit cards. In the checkout aisle, that’s not a problem because cash is always an option, but the lack of plastic keeps these shoppers from buying anything online. Walmart thinks it may have found a compromise that could resolve that issue.
Eight months ago, we sarcastically predicted that the Walmart mini-store format, Walmart Express, would catch on and cause ever-tinier Walmarts to branch out and take over global commerce, splintering like enchanted brooms out of Mickey Mouse’s control. That hasn’t happened yet, but reader Ashi spotted something weird in San Diego. It’s a Walmart that isn’t a Walmart: a Walmart.com storefront where customers can go and…order things from Walmart online.
Earlier today, we wrote about the numerous complaints we’d received about some shady dealings over at Walmart.com. Seems that many, many people had been lured into pre-ordering the Blu-ray/Standard DVD/Digital Copy combo pack of Iron Man 2 at the price of $15, only to then receive an e-mail from Walmart that their orders were canceled “due to limited availability.” This struck many people as odd, since Walmart was still taking orders for the same item, but at a much higher price. And guess what — you were right.
Walmart Cancels $15 Iron Man 2 Pre-Orders Because They're Out Of Stock, But Has Plenty Of $25 Copies Available
We’ve received a slew of e-mails from irate readers who had placed pre-orders on Walmart.com for the Blu-ray/Standard DVD combo pack of Iron Man 2 for $15. Yesterday, they received e-mails from Walmart telling them their orders were canceled “due to limited availability.” And yet, Walmart.com still lists the product as being available; you just have to pay $10 more if you want to buy it.