In the past year, the powers that be at L Brands — the parent company of Victoria’s Secret – have rolled out a number of planned changes: shilling more sports bras, ditching swimwear, and relying on its print catalog less. Now comes news that the company’s ever-present coupons promising a “free panty” will no longer be showing up to a mailbox near you. [More]
Whereas it used to feel like you couldn’t turn around at Victoria’s Secret without facing a wall of pushup bras, the company is now focused on a different kind of pushup — the sort you do while exercising and wearing a sports bra. [More]
Earlier this month, L Brands, the parent company of Victoria’s Secret, announced it would restructure certain aspects of the retailer’s business, but failed to provide specifics on the changes. But a filing from the company’s bank sheds a little light on just what could be cut from the company. First up: swimwear. [More]
Before the era of online commerce, catalogs were the holy grail of shopping without leaving your house. Top on the list for many consumers were the thick books full of Victoria’s Secret merchandise. While the retailer continues to send out those catalogs, the company’s parents has plans to step away from the iconic mailers in the future.
Last year, numerous national retail chains changed their practices around on-call scheduling, a practice where retailers adjust their staffing levels at the last minute according to how busy an establishment expects to be. Many companies discontinued the practice around the time that New York’s Attorney General began asking questions about the scheduling practices of national retail chains. However, a lawsuit over the practice of on-call scheduling continues in California, and hinges on what it means to “report to work.” [More]
Usually, when someone offers a “Buy X, Get Y Free” deal, Y is something that costs the same or less than X. But that is apparently not the case for a deal currently being offered by Victoria’s Secret. [More]
When the hot, humid months of summer roll around, I usually skip using any flowery, sweet-smelling perfumes because I don’t like to be followed around by clouds of mosquitoes. But just because a scent is particularly odoriferous, that doesn’t mean you’ll necessarily be more susceptible to bug bites, according to a study that studied a flowery fragrance from Victoria’s Secret along more traditional insect repellents.
Following in the footsteps of retailers like Victoria’s Secret, Bath & Body Works, Abercrombie & Fitch and Gap, Urban Outfitters says it will stop using on-call scheduling — but only in New York. This change comes after pressure from New York Attorney General Eric Schneiderman’s office, which has been probing various companies’ use of the system. [More]
A regular Victoria’s Secret customer in Wisconsin says that she was surprised when she brought her merchandise to the checkout at her local store, and they served her with what she calls “divorce papers,” banning her from shopping at the lingerie chain. What? What right do they have to do that? It turns out that she wasn’t just any customer. [More]
Employees at Victoria’s Secret will no longer have to call in to find out if they’ll be hawking lotions, perfumes, bras, underwear and other products on any given day, as the company plans to end its use of on-call scheduling. [More]
There’s absolutely no problem with making money from selling underwear. Unless, of course, those frilly, fancy underthings never belonged to you in the first place, in which case you’ll be in a whole lot of hot water. Police in Florida say one woman managed to bilk Victoria’s Secret out of $53,000 by basically selling the store’s own lingerie back to itself.
While you might be on the lookout for credit card skimmers installed at the ATM, a gas station pump or even a public transit kiosk, you likely wouldn’t expect a retail associate to wield such a weapon against customers. But police say one Victoria’s Secret store clerk did just that, skimming information from unsuspecting patrons and selling it to an alleged cohort. [More]
When the mom of a 4-month-old asked the clerk at a Texas Victoria’s Secret if she could use one of the store’s fitting rooms to nurse her child, she was doing so out of courtesy, as Texas law allows mothers to breastfeed in all locations. She certainly wasn’t expecting to be told that she should feed her infant in an alley next to the store. [More]
It took them three shoplifting trips, but a pair of real-life underpants gnomes took $20,000 worth of bras and panties from a Florida Victoria’s Secret store. In surveillance video, you can watch two twentysomething men shove merchandise into a bag from another store and their pockets, apparently unnoticed by store employees. [More]
Police in New York City say they made a shocking find after responding to the scene of what appeared to be another routine call. A security guard allegedly spotted two teens snagging lingerie yesterday afternoon at a Victoria’s Secret store and got the police involved. Cops say they then found a fetus in the plastic shopping bag of one of the girls. [More]
Last week, we shared the story of Debra, who returned $114 worth of merchandise to Victoria’s Secret, but only received $97 back. When she complained, Vicky’s response was that sending items back meant that her purchase was under the $100 threshold to get a $15 off discount. Except, um, her purchase was well over the limit, and she sent everything back. She complained again, and the refunded her $15. After our post ran, the chain tracked her down and sent an apology and a $50 gift certificate, along with a second explanation that doesn’t make any sense either. [More]
When Debra placed an online order from Victoria’s Secret and then returned everything unworn, she didn’t know that she would have to pay an underpants rental fee. She returned merchandise that she had paid $114.16 for, and received $96.69 back. Was that a shipping charge? No, Debra paid to ship the items back herself. Did the items go on sale and she didn’t have a receipt? No, that wasn’t it either. She bought them during a “$15 off a $100 purchase” promotion, and Vicky’s kept the $15 discount that they had given her. Huh?
Back in January, the daughter of a breast cancer survivor started an online petition to ask Victoria’s Secret to design a bra for women who have undergone mastectomies. She wrote that she wanted the retailer to create the bra for her mother, and other cancer survivors because often “shopping for bras is such a discouraging, time consuming and frustrating ordeal.” Despite that petition garnering over 120,000 signatures, however, Victoria’s Secret says it’s opting not to make a mastectomy bra, because it doesn’t feel up to the challenge. [More]