It’s a pretty basic tenet of American commerce: if someone advertises something to you at a certain price, they actually have to provide you that thing at that price. Like, for example, a broadband internet connection: if a company like Verizon, Cablevision, or Time Warner Cable says it will give you a connection of a certain speed, it’s supposed to make good. But in one sate, the top legal office thinks the ISPs may not be making good on their claims, and wants to know what’s up. [More]
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![State Attorney General Wants To Know If New Yorkers Are Actually Getting The Broadband They Pay For](../../../../consumermediallc.files.wordpress.com/2015/06/sunsetmanhattannyc.jpg?w=680)
State Attorney General Wants To Know If New Yorkers Are Actually Getting The Broadband They Pay For
![Verizon Wireless Asks FCC For Permission To Start Offering WiFi Calling](../../../../consumermediallc.files.wordpress.com/2015/03/verizon.png?w=680)
Verizon Wireless Asks FCC For Permission To Start Offering WiFi Calling
Not one to be left behind while the other major carriers are hanging out on the technology bandwagon, Verizon Wireless has asked the Federal Communications Commission for permission to enable WiFi calling on its network. [More]
![Comcast Could Be The Next Company To Offer Cell Service](../../../../consumermediallc.files.wordpress.com/2015/04/comcast_sign.jpg?w=680)
Comcast Could Be The Next Company To Offer Cell Service
Everyone’s favorite (or not) cable, internet and telephone provider, Comcast, could soon be handling your cell service, too. [More]
Wireless Companies Have A Plan To Make Your Mobile Data Faster And Better… But It Might Break WiFi
Over the last couple of years we’ve all finally gotten used to 4G LTE being the mobile standard our phones use… so of course, the next network tech is already in development. The wireless companies’ plans for expanding LTE networks sound simple: piggyback off spectrum that’s sitting right there, available for anyone to use, so the metaphorical pipes can be bigger. Except that could cause big problems for basically all the wireless tech we already use. [More]
![NYC Officials Grill Verizon About Incomplete FiOS Rollout](../../../../consumermediallc.files.wordpress.com/2015/06/sunsetmanhattannyc.jpg?w=680)
NYC Officials Grill Verizon About Incomplete FiOS Rollout
A few months back, the city of New York released a damning audit of Verizon’s FiOS rollout in the Big Apple. According to Verizon, they have met their obligation to bring service to New York as laid out in the franchise agreement. But according to New Yorkers, the telecom giant has a long, long way yet to go. [More]
![Verizon’s New Ads Are Apparently Unfamiliar With Verizon’s Own Business Practices](../../../../consumermediallc.files.wordpress.com/2015/10/verizonscuba.png?w=300&h=225&crop=1)
Verizon’s New Ads Are Apparently Unfamiliar With Verizon’s Own Business Practices
Verizon recently began airing an ad where the telecom titan declares that, “A better network doesn’t mess with your data.” Whoever made this Verizon commercial has apparently never heard of this company called Verizon and the ways it has — and wants to — mess with your data. [More]
![Verizon Announces $20/Month Bill Increase For Few Remaining Unlimited Data Plan Customers](../../../../consumermediallc.files.wordpress.com/2015/01/verizon.png)
Verizon Announces $20/Month Bill Increase For Few Remaining Unlimited Data Plan Customers
If you’ve been bragging to everyone you know that you’re still part of Verizon’s $29.99/month unlimited data plan, you might want to quiet down just a bit. That’s because the wireless provider is increasing your monthly bill by $20. [More]
![Verizon Tells Judge: Porn Copyright Troll Is Wasting Everyone’s Time With “Defective” Subpoenas](../../../../consumermediallc.files.wordpress.com/2014/07/verizonbridge.png)
Verizon Tells Judge: Porn Copyright Troll Is Wasting Everyone’s Time With “Defective” Subpoenas
Porn producer Malibu Media, which has filed more than 4,000 copyright lawsuits since 2009 — several times more than any other company — is currently trying to compel Verizon to reveal the identities of Internet users Malibu believes are illegally sharing its movies. But lawyers for the telecom titan are telling the court they’ve had enough of Malibu’s “defective” and “unenforceable” subpoenas. [More]
![Verizon Joins Yearly New iPhone Party, Not Price War](../../../../consumermediallc.files.wordpress.com/2015/03/verizon.png?w=680)
Verizon Joins Yearly New iPhone Party, Not Price War
This year is the first iPhone upgrade cycle after all major carriers have eliminated or de-emphasized device subsidies, and carriers are apparently anxious to scoop up new customers: especially the big spenders of the phone world, people who simply must have the newest phone model every year. Verizon Wireless apparently thinks that it’s above the price war, but is happy to offer annual upgraders a special financing option. [More]
![Consumerist](../../../../consumermediallc.files.wordpress.com/2015/09/20150923_122614.jpg?w=300&h=225&crop=1)
How Wireless Carriers Are Prepping To Handle Texts, Tweets & Data Of 1M Pope Watchers
The last time a pontiff visited Philadelphia, it was 1979 and the throng of onlookers — my family included — jostled to get photos with our film cameras (only to find out days later after getting the photos printed that all we had was a motion blur of part of Pope John Paul II’s car). It will be a very different story for the expected million people who will pack Philly’s Ben Franklin Parkway on Saturday and Sunday. [More]
![Comcast CEO Says “You Can’t Keep Raising The Price Forever,” But Does It Anyway](../../../../consumermediallc.files.wordpress.com/2014/08/comcastlobby.png)
Comcast CEO Says “You Can’t Keep Raising The Price Forever,” But Does It Anyway
What’s a $145 billion cable company to do when it keeps losing pay-TV subscribers? Judging by Comcast’s recent actions, the answer would be “raise prices,” but the company’s CEO admits that this isn’t exactly a tenable business model… except he’s not talking about cable TV rates. [More]
![AT&T Unlimited Data Plan Now Tops Out At 22GB/Month Before Throttling](../../../../consumermediallc.files.wordpress.com/2014/10/attsigninwindow.png)
AT&T Unlimited Data Plan Now Tops Out At 22GB/Month Before Throttling
AT&T, which is currently fighting the Federal Communications Commission over a possible $100 million penalty for its practice of throttling data speeds for customers with so-called “unlimited” data plans if they used up more than 5 gigabytes of LTE data in a month, has decided to increase that monthly usage threshold all the way up to 22GB. [More]
![New Jersey Mayors “Concerned” That Verizon FiOS Buildout Seems To Be Skipping The Low-Income Areas](../../../../consumermediallc.files.wordpress.com/2015/07/kittehfios.jpg)
New Jersey Mayors “Concerned” That Verizon FiOS Buildout Seems To Be Skipping The Low-Income Areas
New Jersey and Verizon are once again at odds over promises the telecom behemoth has made to bring FiOS service to the whole state. Unlike the last time Verizon and New Jersey had a stand-off over a promise to bring broadband, this contract is not twenty years old, or even ten. This agreement is a lot newer — and Verizon’s apparent way of weaseling out of meeting it a lot more subtle. [More]
![Verizon, AT&T To Open 250 “Experience Stores” Inside Best Buy Locations](../../../../consumermediallc.files.wordpress.com/2014/11/492887177_504438ac48_o.jpg)
Verizon, AT&T To Open 250 “Experience Stores” Inside Best Buy Locations
Could Best Buy be the new one-stop shop for all your mobile service needs? That seems to be goal of the electronics retailer as it continues the expansion of its store-within-a-store concept by adding dedicated Verizon and AT&T showcases in its U.S. stores.
[More]
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AT&T, Verizon Must Pay To Investigate Landline Service Quality Problems In California
The California Public Utilities Commission plans to get to the bottom of why Verizon and AT&T phone service isn’t consistent in the state by making it clear that the state hasn’t forgotten a years-old order requiring that both providers conduct and finance investigations into their infrastructures. [More]
![Verizon Launching Ad-Supported Mobile TV Service For Customers And Non-Customers Alike](../../../../consumermediallc.files.wordpress.com/2015/09/go90appverizon.png?w=300&h=225&crop=1)
Verizon Launching Ad-Supported Mobile TV Service For Customers And Non-Customers Alike
Another day, another company trying its best to get its hooks into that elusive, sought-after demographic — the millennial: Verizon is throwing its hat into the streaming content ring with a new free mobile TV service available to both customers and non-customers called Go90, aimed at that chunk of the population that doesn’t mind watching video on devices other than a TV. Though no matter your age, you’ll have to sit through ads to get that free content. [More]