Man gets rid of his landline, or “snail phone,” but maintains his DSL service, saves money, lives to tell the tale.
verizon
E in “Verizon” Found Upside Down
By 10.26.06
Verizon is so busy never stopping working for you they forgot to hire a proofreader.
The (3rd) Definition of Belying
By 10.24.06
“We never stop working for you… This page is temporarily unavailable…”
Save A Wet Cellphone
By 10.16.06
There was a time when the best place to charge our cellphone was near an open window in our apartment. One day, it stopped working and we took it into the Verizon store to get it fixed. The first thing they did was open up the battery case. On top of the Verizon LG phone battery was a small dot, normally white, that changes color when the battery has been exposed to water. As such, they phone was no longer covered under warranty and we ended up signing a new contract just so we didn’t have to pay full retail for their phone. We wished that instead we had known about these neat tips (again, at WikiHow) on saving your wet cell phone.
Cavalier Telephone Is Stoop-Sitting Hell
By 10.13.06
You know, sometimes, you practically need to diagram out the labyrinth of a customer-company horror story. It’s a maze of dead ends and twisted passages.
Cingular Prude, Verizon — And Staff — Puts Out
By 10.9.06
Rick needed a replacement earbud gel on his Jabra Bluetooth headset. He’s a Cingular customer so he went into a Cingular store to buy one. They told him he would have to buy an entirely new headset.
HOWTO: Find A Consumer Lawyer
By 10.2.06
To save money, Justin got his dad to switch from Verizon to Vonage and port his business number over. Three weeks later, after running back and forth between the two companies, calling the number results in a “sorry, your call did not go through” message. Needless to say, this had quite an adverse effect on Pops’ business.
Verizon “Unlimited” Wireless Stills Hates Porn
By 10.2.06
Seems like just about everyone wrote us over the weekend to tell us just how wide Verizon was stretching the starfish of all its Unlimited Wireless Broadband customers. So let’s give ’em a shout-out for thinking of us! Thanks, jpac, Travis, Jeff, Uncle Bob and Sarlac, to name only a few!
Jump Lines At Verizon Stores
By 9.28.06
A great hack for dealing with the interminable queues at Verizon Wireless stores.
Verizon Virally Debates Net Neutrality Over Blogosphere
By 9.26.06
The Borderline Blog has a great expose on Verizon’s attempt to virally influence debate about subjects like Net Neutrality through the Channel Changer blog… which (surprise!) has become password protected since the shit hit the fan.
Verizon Wireless: “You’re All Wet.”
By 9.22.06
Katy calls Verizon Wireless when the screen on her Motorola RAZR breaks for no reason. The CSR tells her she must have gotten it wet. Katy points out that for this to have happened, an unprecedented miracle would have had to occur, in which her purse’s contents suddenly transmuted to liquid then immediately transmuted back. They strongly insinuate she’s lying.
Verizon Says: Go Back to T-Mobile
By 9.21.06
Today it’s Verizon, not T-mobile, that draws the ire of the Consumerist readers. Doesn’t anyone have some shit to talk about U.S. Cellular? We seems to be missing them this week. Anyway, John lives in different time zone than his girlfriend. He uses T-mobile. She uses Verizon. They wanted to use in-network calling, so John, being the chivalrous guy that he is, trucked on over to a Verizon store, ported his number, bought a phone, and thought that was that.
More Lies Verizon Told Us
By 9.13.06
Coming in a year later than the original post, a Gizmodo reader wrote in to supplement their Lies Verizon DSL Support Has Told Me Today post of May 25th, 2005.
Verizon Drops Baseless DSL Fee After FCC Pressure
By 8.30.06
Nine days after installing a new “supplier surcharge” fee to essentially replace one government regulators dropped, Verizon DSL decided to stop levying the fee. Verizon came under heat from customers and received a letter from the FCC asking it to explain its actions. BellSouth, which also received a FCC letter, announced it would drop a similar charge.
