While Continental has had to cancel dozens of flights due to suddenly “sick” pilots, the management at US Airways say its pilots have been more subtle about hobbling the airline’s operations — an allegation the pilots deny. [More]
U.S. Airways
Ralph Nader Gets A Refund From US Airways
By 7.25.11
Ralph Nader, the almighty godfather of the consumer activist movement, has still got it. NYT’s “The Haggler” column just posted a story that Nader called up to tell him about how he got a full refund from US Airways after canceling two round-trip tickets, even getting back the $150 cancellation fee. [More]
Delta, Continental, Others Jack Up Fares After Federal Tax Takes Vacation
By 7.25.11
As we reported last week, the inability for Congress to come to terms on a bill that would extend the FAA’s operating authority means that airlines are not currently charging federal taxes on airfares. But if you’re not seeing any difference in the final price of your ticket, that’s because most airlines have increased their fares since Saturday. [More]
When An Airline Says 'It's Not A Problem,' It Will Be A Problem
By 7.20.11
Perhaps Simon should have known better than to trust an employee of U.S. Airways. He changed his travel plans, canceling the outbound portion of a round-trip ticket. The person he spoke with on the phone assured him that his original flight home would be just fine. This employee was either misinformed or out to make Simon’s life miserable. Either way, his flight home was canceled, and he had to book a more expensive one-way flight that his employer won’t pay for. [More]
Guy Arrested For Saggy Pants Plans To Sue US Airways
By 7.14.11
Yesterday, all charges were dropped against a University of New Mexico football player who was thrown off a plane and arrested by a US Airways pilot last month for wearing pj’s that sagged off his posterior. Today his attorney says that Deshon plans on suing US Airways over how he was treated. [More]
US Airways Passenger: I Was Escorted Off Plane For Photographing Staffer's Name Tag
By 7.5.11
A traveler boarding a US Airways flight from Philadelphia to Miami on Friday says she was booted from the plane after she took a photo of an airline employee’s name tag, while US Airways says she was ejected for being foul-mouthed. [More]
US Airways Pilot Arrests Passenger For Having Baggy Pants
By 6.16.11
An entire US Airways flight was evacuated and the pilot placed a passenger under citizen’s arrest after he refused to pull up his baggy pants, reports NBC Bay Area. [More]
Delta's $952 Million In Baggage Fees Is More Than United And Continental Combined
By 6.13.11
The Department of Transportation released its final numbers for airline baggage fee revenue from 2010 and Delta has sent a very loud message to the rest of the industry: Y’all got a lot of catching up to do. [More]
Did US Airways Use This Luggage As A Pinata?
By 6.1.11
Apparently some baggage handlers working for US Airways must have thought there was candy inside our reader’s luggage and went to town on it in a fun game on the tarmac involving blindfolds and bats. That’s the only possible explanation for the abused condition he got it back in. More beatings, of the psychic sort, ensued after he tried to seek recourse from US Airways before being finally told he would have to drive 45 miles back to the airport so they could inspect the bag. Fed up, our reader emailed this letter to the CEO of US Airways: [More]
U.S. Airways Flight Evacuated Over Beeping Credit Card Reader
By 4.15.11
Passengers on a U.S. Airways flight in New York City were forced to evacuate their plane last night over a mysterious beeping sound. Because we all know that time bombs beep just like they do on “24.” [More]
U.S. Airways: You Know Those Free Miles We Gave You? We're Taking Them Back
By 4.9.11
Isn’t it so nice when your favorite airline e-mails you to let you know that, because they love to see you so happy, you’re getting 1,000 frequent flier miles in your account. You know what’s not so nice? When that same airline writes you a few days later to snatch those miles right back out of your account. [More]
U.S. Airways Adding First-Class Seats To Some Regional Flights
By 4.8.11
In an attempt to compete with some of it bigger, consolidated rivals, U.S. Airways announced this week that it will be adding first-class seats to 110 of the bigger jets in its regional U.S. Airways Express lineup. [More]
U.S. Airways CEO: My Airline Is The Only Viable Candidate For Merger
By 4.7.11
Doug Parker, CEO of U.S. Airways Group Inc., has a secret. He says he there is one big airline merger left and he knows it could involve a certain airline out there, but guess what it’s his own and that is how he knows it could happen. [More]
Get Your Airline Ticket Changed For Free Because Of Massive Midwest Storm
By 1.31.11
The Superbowl of storms is headed for the Midwest with 20″ snow and 45 mph winds predicted for Chicago. Thankfully, a lot of airlines are waiving their usual ticket change fees for travelers who could be affected. 3,000 flights have already been canceled in advance of the potentially deadly weather. Don’t go to the airport to see if you can make your flight, don’t get stuck in an airport, stay home, stay over at your friend’s house an extra day or two, and take advantage of this leniency. Here are links to the various airlines and their waiver and winter update pages and policies: [More]
Man Arrested For Bringing Suspicious Bagel Onboard
By 1.11.11
Travelers onboard a US Airways flight from Boston to Washington DC reported hearing “strange noises” from the plastic bag a fellow passenger had stored in the overhead compartment. He was arrested and charged with interfering with the operation of an aircraft. Subsequent inspection revealed the plastic bag to contain a bagel with cream cream cheese and a hat. [More]
U.S. Airways Attendant Leaves Traveler In Wheelchair Out In The Rain
By 1.11.11
Once again demonstrating its commitment to excellence, U.S. Airways reportedly left an elderly traveler stranded in the rain on a wheelchair lift for several minutes while her daughter looked on helplessly. [More]
$568 To Change A US Airways Flight? Complain And Get Transferred To Little Caesar's Pizza
By 12.14.10
Kyle was annoyed that when he had to change his US Airways tickets, he not only was charged a ticket change fee, he also didn’t get any refund, even though the new tickets were cheaper than his old ones. When he complained and asked for a supervisor, he found himself transferred instead to a purveyor of doughy circular objects, covered in cheese, and ruled over by a diminutive dictator. [More]
U.S. Airways Flight Grounded After Dog Bites Passenger & Flight Attendant
By 12.6.10
In spite of all the advanced screening technology and techniques being used at airports these days, terrorists are still able to sneak on board planes and disrupt the flight — in the form of dogs. [More]
