ups and downs

Retailer Makes Up For UPS's Botched Delivery Of My Laptop

Retailer Makes Up For UPS's Botched Delivery Of My Laptop

By Phil Villarreal 12.24.10

M ordered a MacBook Pro as a Christmas gift, but he says it didn’t show up when it was supposed to, despite UPS’s online report that it had been delivered to the “front door” of his apartment. [More]

UPS, UPS Store And Repair Shop All Blame Each Other For My Missing PS3 (Updated)

UPS, UPS Store And Repair Shop All Blame Each Other For My Missing PS3 (Updated)

By Phil Villarreal 9.9.10

John sent his broken PlayStation 3 off for repair, but the game console has vanished thanks to either UPS, a UPS Store, the repair shop to which he sent the device or some combination of the three. [More]

UPS Plays Hide And Seek With My Packages

UPS Plays Hide And Seek With My Packages

By Phil Villarreal 4.19.10

Ben says UPS is making a game of finding his packages, but it’s no fun because the carrier leaves him no hint of where he might find them. [More]

UPS Sent My Package Back To Sender Without Telling Me

UPS Sent My Package Back To Sender Without Telling Me

By Phil Villarreal 4.15.10

Samuel says UPS gave him no notice before returning a package meant for him back to the sender. Through the tracking number he discovered he missed the requisite three failed attempts at delivery, but says he was never notified. [More]

UPS Refuses To Leave Package Without Signature Despite My Wishes

UPS Refuses To Leave Package Without Signature Despite My Wishes

By Phil Villarreal 3.30.10

Sue has the whimsical idea that she can receive a package shipped via UPS by not waiting at home all day to sign it. She took a step to sign the InfoNotice that the driver left, authorizing UPS to leave the package for her without a signature. But the driver wouldn’t comply. [More]