It’s always important to know where the exits are on an aircraft, but it’s also important that you not use the exit until the plane has come to a stop — and even then, you should not take it upon yourself to open the door. These are lessons that one United Airlines passenger apparently forgot. [More]
united airlines
Do Airlines Really Ban Unruly Passengers For Life?
By 11.29.16 — Updated: 2.7.17
Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]
United Airlines Launching Cheaper “Basic Economy” Fares
By 11.15.16 — Updated: 11.16.16
Don’t mind not being able to pick your seats, boarding last, and carrying just a single personal item on board with you that fits under your seat? United Airlines thinks it has an option for you in its new, cheaper, “Basic Economy” fares. [More]
Get Excited: U.S. Airlines Will Probably Raise Ticket Prices Next Year
By 10.14.16 — Updated: 11.1.16
Now that we’ve all gotten used to cheaper flights amid low fuel prices over the last few years, it’s time for the the airline industry to do its best to tick everyone off again by sending fare prices upwards once again. [More]
Glitch Blamed For Latest United Airlines Delays
By 10.14.16
While most of us were catching a few “Zs” last night, thousands of United Airlines passengers were waiting in terminals, sitting on planes on a tarmac, or otherwise biding their time as the carrier suffered yet another computer glitch delaying flights around the world. [More]
United Airlines Loses WWII Veteran’s Medals, Uniforms In Luggage Mix-Up
By 9.14.16
Losing your luggage can be an annoying and expensive inconvenience when you have to quickly replace missing clothes and electronics, but some lost items are worth a lot more than any price tag you could ever try put on them. [More]
United Flight Diverted After Drunk Passenger Breaks Plane’s Bathroom Door
By 9.6.16
A United Airlines flight had to make an emergency landing in Nashville on Monday night, after an apparently intoxicated passenger broke one of the plane’s bathroom doors and threw up in the sink. [More]
United Airlines CEO Admits The Company Should Probably Treat Customers Better
By 9.1.16
There must be something in the water this week: while American Airlines is urging customers to stop being such jerks in order to have a better flying experience, United Airlines’ CEO is admitting that the carrier could probably improve its relations with customers. [More]
Transatlantic United Airlines Flight Diverted After 12 Injured During Severe Turbulence
By 8.31.16
A United Airlines flight from Houston bound for London was diverted to Shannon Airport in Ireland, after extremely bumpy skies injured 12 onboard. [More]
United Airlines Employee Accused Of Stealing $129K Worth Of Jewelry From Passenger
By 8.31.16
Despite that popular childhood chant, finders is not keepers in the adult world, which is why a United Airlines employee is in hot water for allegedly boosting $129,000 in jewelry that was stashed in a passenger’s lost bag. [More]
Four Airlines Fined For Misinforming Passengers About Compensation For Lost Bags & Being Bumped
By 8.29.16
If you’re involuntarily bumped from an overbooked flight, or if your bags are lost, the airline owes you some form of compensation. It turns out that four carriers — American, United, Alaska, and Southwest Airlines — haven’t exactly been forthright with all their passengers when it comes to getting what they are owed. [More]
United Airlines Updates Login Protections With Pre-Selected Security Question Answers
By 8.25.16
Earlier this year a man was accused of hacking United Airlines in order to steal travel vouchers from some frequents fliers. In an attempt to better protect loyal customers’ vouchers, mileage points, and other information, the carrier recently unveiled a slew of updates to its website, including employing a security question section with pre-selected answers. Wait, what? [More]
Justice Dept. Sues United Airlines For Denying Benefits To Air Force Reservist On Military Leave
By 8.15.16
The Uniformed Services Employment and Reemployment Rights Act (USERRA) provides that anyone who takes leave from their current job to serve in the armed forces is entitled to the same general benefits as an employee on non-military leave. However, the U.S. Department of Justice says that United Airlines violated this law by refusing sick day benefits to an Air Force reservist while he was away on military leave. [More]
Man Pleads Guilty To Hacking United Airlines To Steal Travel Vouchers
By 8.10.16
Remember the guy who was accused of hacking into United Airlines system so he could steal a bunch of travel vouchers and then sell them for a profit? He’s just pleaded guilty. [More]
Dutch Teen Collects One Million United Airlines Miles For Finding Security Flaws
By 8.9.16
Next time you’re sitting on a United Airlines flight next to a European teenager getting the royal treatment, it could be the latest young hacker to figure out a security flaw in the airline’s network. [More]
United Airlines Revamping Some Fees For MileagePlus Members
By 8.5.16
Determining what fees you’ll have to pay when making changes to your United Airlines itinerary is about to get a bit slightly less complicated for MileagePlus members, as the airline recently unveiled it would create one set of fees for changing and canceling flights. [More]
Man Arrested For Doing Yoga, Threatening Crew On Flight Owes United Airlines $44,000
By 7.29.16
Remember the man who was arrested after he refused to stop doing yoga and got violent with the crew, forcing the pilot of a United Airlines flight to turn the plane around? For all of that, he’ll have to pay United more than $44,000. [More]
United Airlines Partners With TSA On Automated Security Lines To Cut Wait Times By 30%
By 7.20.16
United Airlines is joining Delta and America on the list of carriers teaming up with the Transportation Security Administration to revamp some hubs with automated security processes in order to alleviate congestion at security checkpoints. [More]
