When planning to catch a flight from Newark to Tel Aviv passengers understand they’re in for a rather long excursion. But when that trip takes several unexpected turns – two cancellations and a pilot who refused to fly – creating a 28-hour delay, it’s fairly reasonable to think travelers would be a little upset. It’s for those reasons that 71 passengers have filed a lawsuit in Israel against United Airlines seeking more than $4,000 in damages per person. [More]
united airlines
Passengers Sue United Airlines Claiming Cancellations Led To 28-Hour Delay, Poor Conditions
By 1.15.15
Thieves Used United, American Airlines Customer Accounts To Book Free Trips, Upgrades
By 1.12.15
If you had boat-loads of miles saved on your American Airlines or United Airlines account you might want to make sure they’re still around, now that botmoh airlines have confirmed thieves used stolen usernames and passwords to book free trips or upgrades. [More]
United Flight Attendants Refused To Fly Due To Safety Concerns, Were Fired
By 1.7.15
There was something unusual about a United Airlines 747 waiting at the San Francisco airport. Someone had drawn a picture in an oil slick on the back of the plane, and the flight attendants scheduled to work the next flight, to Hong Kong, found it threatening. They refused to fly, fearing an explosive or some other kind of attack. The flight was ultimately canceled, and the flight attendants were fired for insubordination. [More]
Family Wants United To Apologize For Treatment Of Special Needs Daughter
By 1.2.15
A family from New Jersey had previously flown with their daughter, who is a stroke survivor in addition to being quadriplegic. While FAA regulations require kids over 2 to have their own seats, their daughter is the size of a 1-year-old and unable to sit up on her own. This led to a dispute between the family and a flight attendant that kept their plane grounded for an hour. Now the family wants an apology. [More]
United Airlines Feels Internet’s Wrath Over Photo Of Dog On Rainy Tarmac
By 12.29.14
Let’s face it, most people aren’t exactly fans of the airline industry. On the other end of the love/hate coin are dogs, which most of us at least find adorable. So when an airline is accused of leaving a caged dog out on in the rain on an airport tarmac, you can imagine which side the Internet landed on. [More]
United Passenger Sues Airline, Says She Was Arrested For Changing Seats
By 12.24.14
Just about anyone who has had the luxury of flying on a plane with several empty seats has probably moved to another seat to gain a few inches of personal space. But a passenger on a United flight says she was removed from the flight for wanting to relocate within the cabin and jailed for then trying to remain on board. [More]
Report: Envoy Air, ExpressJet More Likely To Lose Your Bags; Virgin, Frontier Least Likely
By 12.18.14
Each time I check my suitcase before hopping a flight, I say a little prayer that my things will make to my final destination. Luckily for me, I’ve had few issues with checked baggage (knock on wood), but thousands of other passengers haven’t been so fortunate. In fact, a new report from the U.S. Department of Transportation reveals that more than 1.6 million consumers have filed mishandled baggage reports in the first nine months of 2014. So, is there one airline that’s more apt to lose your luggage? Probably. [More]
American Airlines Will Give Extra Bonus Miles To Frequent Fliers Buying Its Priciest Fares In 2015
By 12.15.14
If you’re a first- or business-class traveler who’s willing to shell out the big buck on the priciest fares in the sky, American Airlines says it’s got just the right new bonus mileage program for you. The airline announced today that it’ll be rewarding those travelers with extra mileage that works out to as much as 24,000 more miles per round trip. [More]
23,000 United Airlines Flight Attendants Getting An iPhone 6 Plus
By 12.11.14
Remember how fun it was to watch that Oprah’s favorite things and steam with jealousy as she announced things like, “And YOU get an iPhone 6 Plus! And YOUUUU get an iPhone 6 Plus!” while doling out expensive presents to her audience? Now just imagine her saying that 23,000 times to a crowd of United Airlines flight attendants. [More]
Some Airlines Prepare For Thanksgiving Snow Storm, Waive Flight Change Fees
By 11.25.14
With the first major travel day of the 2014 holiday season upon us and weather forecasters predicting significant snow across the Midwest and Northeast, some airlines are taking a proactive approach by waiving change fees for Thanksgiving travelers. [More]
United Airlines Expands In-Flight Entertainment To Android Devices
By 11.24.14
Travelers who use Android devices hoping to catch a movie on their next United Airlines flight finally have the same opportunity already afforded to their Apple counterparts. [More]
United Airlines, Orbitz Ask Court To Stop Site From Selling “Hidden City” Tickets
By 11.19.14
I live in Philadelphia and if I want to visit a friend in Chicago for a weekend, it will cost me several hundred dollars for a round-trip ticket on U.S. Airways. For significantly less money, I could book what’s known as a “hidden city” ticket from Philadelphia to Orlando via Chicago, and then just get off the plane when it stops in Chicago. Most airlines ban the practice, but there’s not much they can do to stop it. They can, however, sue to stop a website from promoting and booking these verboten fares. [More]
United Airlines Now Allowing Frequent-Fliers To Use Miles For Food, Other Purchases At Newark Airport
By 11.17.14
If you find yourself short on cash, but flush with United Airlines frequent-flier miles at Newark Liberty International Airport, you don’t have to forego that bottle of water after all. The airline now lets travelers use their precious miles for purchases such as food, drink and other items in the airport’s soon-to-be revamped Terminal C. [More]
United Airlines Leaves Atlantic City After Only 8 Months
By 11.7.14
A year ago, a struggling Atlantic City still had hope that its sagging casino business could turn around, especially with the news that United Airlines would be offering direct flights from its hubs in Chicago and Houston. But then one-third of the casinos closed — and even Donald Trump wanted nothing to do with the seaside town that he helped bring back to prominence 30 years ago — and now United Airlines is pulling up stakes after only eight months of service. [More]
Report: Despite Lower Fuel Costs And Ebola Fears, Many Airlines Just Raised Base Fares
By 10.21.14
The good news for airlines — fuel prices are down for once. But while that’s all well and great, that doesn’t mean consumers are going to have those savings passed down by way of cheaper air fares. Instead, many of the major airlines have recently raised their base fares by a few dollars across the board, according to a new report. Just in time for the holidays, of course. [More]
Rapper Will.i.am Late For United Flight, Throws Twitter Tantrum
By 10.9.14
When you’re flying internationally, you should be sure to leave plenty of time until your flight when you arrive at the airport, especially if you plan to check bags. Let’s say three hours if you’re flying out of a sprawling air metropolis like New York City’s JFK airport. These limits apply even if you are famous. Yes, even if you’re one of the Black Eyed Peas. [More]
Which Airlines Have The Most Comfortable Coach Seats?
By 10.3.14
“Oh, goodie! I get to sit in coach for X amount of hours! I can’t wait to stretch out and relax,” said no one ever before flying, because in economy class, luxurious leg room and a sweet ratio of cushion to rump comfort is not what you’re paying for. That being said, some airlines are better at pleasing our behinds than others, according to a new poll released this week. [More]
United Airlines Reply Robot Returns, Responds To Complaint By “Mr. Human”
By 10.1.14
The fill-in-the-blank customer service robot that gave us the heartfelt letter apologizing to (CUSTOMER NAME) for (SPECIFIC EVENT) has returned — and like all sequels, this time… it’s personal. [More]
