A few months ago, Walmart announced that it was bringing the greeter position back to all stores, and that the job in more busy locations would change. People standing at the doors would have more responsibilities in addition to greeting customers and checking receipts, and their new title would be “customer host,” with yellow vests to make them easier to spot. At least one longtime greeter reports that the change means that he lost his job. [More]
people with disabilities
Wheelchair-Using Couple Insulted By Restaurant Ticket Calling Them ‘Chair’
By 4.7.16
When you work in a restaurant, don’t put anything on a customer’s ticket that you wouldn’t want them to see. If you want to know why, you can take a look back in our archives… or just ask the couple in Texas who are annoyed with a local churrascaria that identified them on their receipt as “CHAIR.” [More]
Applebee’s Will Pay Cook With Autism For All 480 Hours That Family Claims
By 10.26.15
Last week, the family of a Rhode Island man with autism who worked part-time for a local Applebee’s for a year without being paid went public about his predicament. Within only a few days, Applebee’s promised to pay the man first for the 166 hours recorded in their system, then for all 480 hours that his family claimed he had worked. [More]
Yet Another Uber Passenger With Service Dog Allegedly Left At The Curb
By 7.27.15
Divit is a guide dog, who has been trained to keep his owner safe and independent and to have impeccable manners in public. Yet Divit’s owner says that they were left at the curb on their way to a vet appointment, simply because the driver assigned to their ride didn’t want to have a dog in the car. Even a service dog, which in theory is allowed to go anywhere that its owner or trainer does. [More]
Uber Claims Disability Laws Don’t Apply To Technology Companies
By 5.22.15
Uber’s massive fleet of cars don’t belong to the company, and its drivers aren’t employees. Does that mean that they aren’t a public service, as other transportation options are, and that they don’t have to follow federal or state laws that require buses and taxis to accommodate everyone. [More]
Family Wants United To Apologize For Treatment Of Special Needs Daughter
By 1.2.15
A family from New Jersey had previously flown with their daughter, who is a stroke survivor in addition to being quadriplegic. While FAA regulations require kids over 2 to have their own seats, their daughter is the size of a 1-year-old and unable to sit up on her own. This led to a dispute between the family and a flight attendant that kept their plane grounded for an hour. Now the family wants an apology. [More]
Fake Service Animals Hurt Real Disabled People, Store Carpets
By 10.10.13
No matter now much you wish you could bring your pet everywhere, it’s not cool to pass your dog off as a service animal in order to do so. The problem is that impersonating a service dog is very easy to do, thanks to the privacy rules that are part of the Americans with Disabilities Act. [More]
California Tortilla Cashier Screams At Disabled Customer Who Accidentally Spilled Tray
By 9.28.08
Update: The owner of the California Tortilla left an excellent response, republished inside in full.
