In an effort to prevent drivers’ accounts from being compromised, Uber has announced a new security measure called Real-Time ID Check that will require drivers to periodically take a photo of themselves before they can sign onto the platform and accept rides. [More]
A man who used to drive for both Uber and Lyft has been accused of sexually assaulting several women who hailed rides on the platforms, and investigators believe there are likely more victims that have yet to come forward.
A Chicago woman is considering suing Uber after she claims a driver on the platform tried to force her out of the car at unsafe dropoff locations, a situation that she says eventually turned violent. [More]
The next time you ask Google Maps for directions, you’ll find a few more travel options: in Google’s recently-introduced tab dedicated to ride-hailing services, Lyft and Gett fares and time estimates will also be available alongside Uber, depending on where you live. [More]
A ship fire aboard a combination ferry/cruise vessel off the coast Puerto Rico on Wednesday found the U.S. Coast Guard evacuating more than 500 passengers and crew from the ship. [More]
All too often we find ourselves writing about another occasion where an Uber driver is accused of assaulting a passenger, and here we are again, unfortunately: a woman in Atlanta says her driver sexually assaulted her after picking her up early Saturday morning. [More]
If you’ve ever found yourself politely asking your driver if he can make an extra stop along your route — “just really quickly, I swear!” — then a new feature from Lyft may be appealing to you. [More]
A Los Angeles woman says she doesn’t feel safe alone with Uber drivers at night, after a driver allegedly attacked her after taking her to her destination. [More]
A United Airlines passenger has filed a lawsuit against the company, claiming that she fell down an escalator and was injured after the carrier failed to provide her with wheelchair assistance as promised. [More]
There’s the one time you realize too late that you’re in the wrong lane/don’t have your E-ZPass or otherwise fail to pay a toll as you should, and then there’s blowing through tolls 500 times before the police catch up with you.
Since bursting onto the transportation scene, Uber has served as a contentious rival for traditional taxis, with the industry arguing that the ride-hailing service has taken away business and depleted driver’s take-home pay. But a new report suggests that simply isn’t the case, at least in New York City, where traditional cabs continue to dominate the streets. [More]
What’s a luxury-loving customer to do when they want to ride in style? Uber has its “Black” tier of service offering trips in more luxurious vehicles, and now Lyft is launching a new offering called Premier to compete for those customers willing to pay for the privilege of a fancier car. [More]
Uber has been called out in the past by blind customers and advocacy groups for the blind for drivers who refused to transport service animals, settling a lawsuit over that issue in May with the company promising to take steps to prevent such discrimination. But it seems some drivers still don’t understand that they’re required to accept service animals, with police in Orlando arresting an Uber driver who allegedly drove away from blind passengers with guide dogs. [More]
Don’t have a car, but want to work for Lyft or Uber as a driver? Hertz is hoping it can squeeze some extra miles out of its older cars with new deals it’s just announced to supply rentals to the ride-hailing companies. [More]
The next time your Uber driver takes a turn too fast or slams the brakes at the last second, Uber will know. The company says driver behavior will start to be tracked through its app soon. [More]
While Uber is changing its app to make it easier for customers to see what they’ll pay for a ride upfront, the new version will make it harder to know when “surge pricing” has taken hold. [More]