If Seagate tells you to call Microsoft for technical support, don’t talk back or you’re going to get an earful. At least that’s what reader K. learned when he called to ask why his external drive worked well under Vista, but not XP. Seagate’s customer service representative immediately blamed the problem on Microsoft, and when K. tried explaining why the problem might lie with Seagate, the CSR responded: “Well since you know better then we do, Im sure you dont need our assistance.”
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Gold's Gym "Misplaces" Serviceman's Deployment Letter, Keeps Billing For Membership
By 6.13.09
Gold’s Gym in Oxnard, California won’t stop billing Molly’s brother for membership, even though both he and his mother have repeatedly sent the gym copies of his deployment orders to Afghanistan. Two months later, the gym claims that it has “misplaced” the deployment orders, and is still billing for services Molly’s brother can’t use.
AmEx Charges You For Having A Negative Balance. What?
By 6.13.09
American Express hit Mike with a finance charge because his Blue card had a balance. A negative balance. Incredulous, Mike called and said, “so you dinged me for carrying a balance and not making a payment, even though it was a negative balance?,” to which AmEx replied, “Right, even negative balances.”
GPS Blamed After Crew Demolishes The Wrong House
By 6.12.09
One Georgia family is understandably distraught after the house their father built by hand was demolished without warning by a crew that says they were given GPS coordinates rather than an address. The home was currently empty — but contained irreplaceable heirlooms.
Comfort Wipe: For When You Just Can't Wipe Yourself Anymore
By 6.11.09
Do you need help wiping your own behind? Do you just not like touching toilet paper, and want a plastic device to do it for you? It’s a good thing that you live in 21st-century America, because the Comfort Wipe is here to help you.
In-N-Out Wins Best Burger In Zagat's Fast Food Survey
By 6.11.09
The results of this year’s Zagat’s Fast Food Survey are in and Wendy’s is the top “Mega-Chain” (over 5,000 outlets) and In-N-Out burger the best large chain (up to 5,000). When asked which outlet had the best burger regardless of number of locations — In-N-Out came in first with Wendy’s at #2.
Dusty PS3 Inspector Threw Dirt On PS3 So He Wouldn't Have To Repair It
By 6.10.09
Well well well. New information from an inside source says that the tech threw dirt on the infamous “dusty PS3” to deny the warranty claim because he didn’t feel like repairing it. Shocking! His confession, inside.
KIller Flashlight Requires Goggles And Protective Clothing
By 6.10.09
Reading the title of this post, you may think, “well, evidently this is some kind of special industrial flashlight. Or maybe an experimental nuclear flashlight. No one would be stupid enough to put a warning like that on a regular consumer flashlight.” You should know better.
Dirty Credit Report Scuttles Job Prospects
By 6.9.09
Dan Denton was about to get a much-needed job. Then the recruiters saw his blemished credit report and took away their offer.
9/11 Ruins Another Customer Experience
By 6.9.09
Angela can’t get a new American Express card because Amex can’t verify her Social Security number. They have to verify it because of 9/11. Since they can’t, they’ve canceled her application. Because of 9/11.
AT&T Rep Tells iPhone-Crazed Customers To Cancel AT&T Contract
By 6.9.09
Arnie and his wife have a fever, and the only cure is more iPhones. A shiny new iPhone 3G S to replace the clunky old 3G iPhones they’ve been forced to use, to be precise. Frustrated that the cell phone business insists on subsidizing the gadgets by only offering a sane price to new customers, or customers willing to upgrade, Arnie called AT&T. That’s when he stumbled on a solution that’s almost hilarious in its simplicity.
Is Pottery Barn Stalking Me Through Facebook?
By 6.8.09
Jacob got engaged last weekend. Yay! Mysteriously, before the wedding plans could even begin, his fiancÈe received an e-mail from Pottery Barn inviting her to start a wedding registry. Except she never signed up with them, or told any other retailer that she was engaged. What she did do was…change her Facebook status.
Affidavits On How Wells Fargo Gave "Ghetto Loans" To "Mud People"
By 6.8.09
Here’s the official court filing (PDF) so you can get the full details on how Wells Fargo pushed or even fraudulently placed black borrowers into sub-prime loans, even when those borrowers could afford prime loans, along with an office environment where employees threw around racist slurs, calling black borrowers “mud people” and their mortgages “ghetto loans.” The official statements referenced in the NYT article are in this document in full. The affidavits begin on page 48. Two screenshots inside…
Loan Officers Detail Wells Fargo's Blatantly Racist Subprime Loans
By 6.7.09
UPDATE: Read the affidavits here.
Comcast Programming Guides Won't Display Porn Next To Kid's Shows Anymore
By 6.7.09
Sorry kids, your days of catching enticingly named porn listed next to your cuddly family shows on Comcast’s programming guide are over. Comcast will now place “blocks of dummy channels” to keep family programs away from the racy pay per view channels.
It's Now Illegal To Sell A Ticket In New York For More Than $2 Over Face Value
By 6.6.09
Quick, go buy scalped tickets while it’s still illegal to sell them for more than $2 over face value. The New York law allowing unlimited markups on scalped tickets expired last week, and Governor David Paterson has yet to sign an extension bill passed by the legislature. TicketsNow and StubHub are, of course, ignoring the law, because they’ve never been big fans of little things like laws or decency.
Nutro Cat Food Recall
By 6.6.09
Certain varieties of Nutro dry cat food have been voluntarily recalled because of incorrect mineral levels that could make kitties sick. Return Nutro Natural Choice Complete Care and Nutro Max foods with expiration dates between May 12, 2010 and August 22, 2010 were affected.
Man Causes Thousands In Fire Damage After Walmart Refuses Return
By 6.5.09
After Walmart wouldn’t let him make a return, Phillip R. Wright, 41, of Monroe, Louisiana, pictured, left, looking disgruntled and pretty “arsony,” set a men’s clothing rack inside the store on fire.
