We know how you feel; telemarketers suck. But no matter how much they’re in the wrong, please don’t threaten to burn down their place of business and then kill them and their families—even if they call you a jackass—because they may report you to the police. Then, if your police are anything like the ones in St. Louis, Missouri, you’ll likely be arrested and charged for making terrorist threats, like poor Charles Papenfus.
telemarketers
Federal Judge Shuts Down Car Warranty Robocallers
By 5.16.09
“Oh hell no!” Federal District Judge John F. Grady told a marauding group of car warranty robocallers who managed to annoy pretty much everyone over the past few months. The judge slapped two Florida companies with an immediate restraining order and froze their assets, which should be enough to finally end those maddening robocalls.
FTC Files Suit Against Car Warranty Robocallers
By 5.15.09
As anticipated, the FTC has filed suit in federal court in Chicago against many of the companies behind the car warranty robocalls plaguing the nation.
Auto Warranty Robocallers Call Indiana Attorney General At Home
By 5.7.09
Protip for telemarkers: If you’re going to engage in random robodialing to unlisted cell phones, pray very very hard that you do not dial the attorney general of a state in which you plan to continue doing business.
By 3.11.09
../../../..//2009/03/11/missouris-attorney-general-has-won/
Missouri’s Attorney General has won a $300,000 judgment against a telemarketer that violated the state’s do-not-call list. It is the third-largest award so far.
Smart Television Alliance Asks "Feature Films For Families" To Stop Using Its Name
By 2.27.09
Feature Films For Families—the company that’s been phone-spamming random people over the past few weeks—follows no man’s law! The nonprofit Smart Television Alliance, which works to educate parents on how to improve the television experience for kids*, discovered that the company was using its name without permission.
Man Tells Fax Spammers To Go Fax Themselves… And They Comply
By 9.17.08
Pat is our consumer action hero of the week. He writes: [More]
Tired Of Telemarketers? Try Suing Them
By 8.29.08
In yesterday’s post on rude telemarketers and the people who hang up on them, reader/advice giver Amy Alkon said she just successfully sued a telemarketer in Santa Monica Small Claims Court—and won! If you’re one of those unlucky people who can’t get the calls to stop, here’s how she did it.
Angry Telemarketer Calls Back, Chews You Out For Hanging Up
By 8.28.08
This telemarketer has had it up to here with all of you people at home hanging up on her every time she needs to sell you something! Randall Whited in Austin, Texas, received an earful recently, when he answered the phone shortly after hanging up on the unnamed telemarketer.
FTC Listens To Your Complaints, (Mostly) Bans Telemarketer Robocalls
By 8.20.08
After reviewing the more than 14,000 comments left by living human beings, the FTC yesterday amended its Telemarketing Sales Rule to ban most types of robotic telemarketing calls. By this December, any recorded calls will have to lead off with an automated opt-out option; by September 2009, telemarketers will need prior written permission to contact someone—simply being a recent customer won’t cut it.
Hey, How Do I Sue Telemarketers Who Ignore The Do Not Call List?
By 8.14.08
We’ve been getting a lot of emails lately from people who are fed up with telemarketers ignoring the Do Not Call list and want to take the bastards to court. Now, to be fair, sometimes the people who email don’t fully understand what is and what is not allowed under the law.
Just Say 'Yes' To Telemarketers
By 6.30.08
Want to drive a telemarketer crazy and amuse yourself at the same time? Here’s an example of how to do it.
Obnoxious Police Telemarketers Tease You About Your Bedtime
By 5.15.08
Reader Chris, a donator to his local police department, is disturbed by the calls he has been receiving from the Richmond Police telemarketers. Besides being unusually aggressive and rude, one of their recent tactics involves placing phone calls late at night. One evening Chris tried to explain to this person that it was too late to take such calls to which the disgruntled telemarketer replied, “Ok little guy, you get to bed.” Chris describes the strange phone calls, inside…
Chase Telemarketing Tactics: Try Being Sneaky, Then Launch Vague Threats
By 5.7.08
A reader writes in to share his traumatic experience with a Chase telemarketer who first tried to sneak a sale into the one-way conversation, then launched into scare tactics like asking, “What are you going to do when someone steals your identity?” R. writes, “I feel like I need protection from Chase’s employees.”
Internal Docs Prove Wachovia Knew About Telemarketer Rip-Offs All Along
By 2.6.08
A woman sued Wachovia last year because it allowed a telemarketing scam company to process stolen payments through its banks, despite complaints from customers and warnings from other banks and federal authorities. Wachovia said it had no idea what was going on, but now documents have been revealed that prove people high up in the company not only knew, but that “the bank, in fact, solicited business from companies it knew had been accused of telemarketing crimes.” Why? How about millions of dollars of extra revenue from steep fees whenever a fraud-related chargeback went through? The lawyers for the woman are now seeking class-action status for the lawsuit.
By 1.29.08
../../../..//2008/01/29/a-telemarketer-that-spammed-customers/
A telemarketer that spammed customers with over 46 million pre-recorded calls will stop and have to pay a $180,000 fine. The FTC wanted to charge $3 million, but the company doesn’t have that much money so the fine was reduced. [FTC]
Get Rid Of Telemarketers, Debt Collectors, And Other Vermin With Phone Tones
By 1.8.08
Chris recorded a little sound file onto his answering machine that stopped a debt collector robot that kept calling him, seeking people who didn’t live there. This .WAV is the U.S. Special Information Tone signal for “vacant circuit”, which signifies and out-of-service or nonexistant number. You know it better as “boo-boo-BOOP!” Chris recorded a new message on his answering machine with the tones at the beginning and the next time the robot called, it thought it was getting a dead line and dutifully erased the number from its system. Voila, automatons be gone. Some places have autodialers that don’t (or have been tweaked) to respond to SIT tones, but if you’ve got a persistent unwanted robot caller, it’s worth a shot.
