A jury awarded Rita Cantrell $100,000 in actual damage and hit Target with $3 million in punitive damages after a Target employee sent a group email falsely accusing her of passing counterfeit bills. Rita was trying to buy stuff with a 1974 $100 bill which the store employees didn’t recognize and thought was a fake. A loss-prevention employee then sent around a group email containing her picture and the false allegation to 31 different local, state and federal law enforcement offices, malls, department stores, home-improvement stores and grocery stores. The email result in the Secret Service interrogating Rita at her work place, but they were able to check out the bill and determine it was genuine. “Every aspect of Rita’s life was harmed by Target,” said Cantrell’s attorney.
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Target Pays $3.1 Million For Falsely Accusing Customer, Via Bulk Email, Of Passing Funny Money
Target Will Pay $1.7 Million After Inaccurate Scanners Overcharged Californians
Target has agreed to pay a $1.7 million penalty after weights and measures inspectors found “numerous occasions where the price charged at the cash register was not the lowest posted price,” according to a statement from the Sonoma County district attorney’s office.
Do Not Fall Into Target's Orange Juice Trap
Target would like you to buy two bottles of Simply Orange instead of one. To that end, they’ve decided to charge you slightly more if you buy two. Why? Who knows.
Walmart Register Scales Off By As Much As 5 lbs
Maybe there’s a localized outbreak of inaccurate grocery store scales happening in Kansas City, MO — or maybe grocery store scales in general are just not very accurate? A local KC news team decided to randomly test some grocery store check out scales to see if you were being charged the correct amount for your green beans and whatnot. 5 out of 30 of the scales tested were inaccurate. The news team also went through 2,000 state inspections and found the most egregious examples of malfunctioning scales.
Retailers Like Target May Be In Trouble As Consumers Run Out Of Money
Forbes says that Wall Street is starting to be concerned about Target because of an increase in the amount of delinquencies in its credit card operation. Uh oh…
September Is Christmastime At Target!
Deck the halls, folks! Reader Raphael sends in this photo of a Target in Brooklyn, NY.
Target Is Apparently Aware Christmas Isn't Anytime Soon
Back to school supplies? Halloween decorations? Depressing! Instead, focus on the distant future with this grossly unseasonal timepiece, a perfect gift for oblivious retail merchandisers and the counting impaired. Thanks, Target! (and Heather!)
Target's Generic Meds Are Maybe Too Generic
We’re big fans of Target’s smart approach to package design for medicine. They may want to give a little more thought to their OTC generics, however—how about using more distinct labeling for the children’s line, for example? One reader explains why this would be a lot safer.
What To Do When A Store Sells You Box Of Crap And Won't Take It Back
We get a lot of complaints about people buying things from stores like Best Buy and Target and finding that once they get them home — there’s a bunch of bathroom tiles in the box instead of the item, or that the item is used, broken or smashed. When they try to return the thing, the store tells them that they’re out of luck. When you ask why they think they can get away with selling you a paperweight instead of an XBOX, they point to some bullsh*t policy and send you on your way. You don’t have to put up with this. In this post, we’ll tell you a) How to keep this from happening to you in the first place. b) How to equip yourself with tools that will help you in the event that this does happen to you. c) How to take advantage of these tools so that you never get stuck with someone’s old broken PS3.
Amex Tops JD Power Credit Card 2008 Customer Satisfaction Survey
JD Power and Associates ranked American Express at the top of their 2008 Credit Card Satisfaction Study. Customers gave the company high marks in interaction, billing and payment processes, reward programs, fees and rates, and benefits and services, with the first three factors standing out in particular. Capital One and HSBC, which target revolvers with lower credit scores, received the worst marks. Oddly, Discover got second place. People must really like their two-cycle billing (see “Two-Cycle Billing And Why It’s Evil“). Full rankings inside…
Do You Want To Save 10% By Opening A Target Visa? Just Kidding!
Reader Nancy says that Target rejected the 10% coupon she received for being a Target Visa card holder. When she asked why, the cashier told her it had probably been used, but had no more information.
Target Will Not Let You Return These Shoes Because They Are "Worn"
Reader I. ordered some shoes from Target.com, only to find out that they were so big that they fell off her feet when she tried them on. No worries, she would just print her receipt and bring them back to her local Target. Right? Wrong.
Target Generic Costs Less, But It's 1/2 Strength
Conventional thinking says that you should buy based on better unit price, but Target knows this and has figured out a way to trick you. On the left is a name brand joint-strengthener, on the right, Target’s generic. Going just by unit price, Target looks like the better deal. But let’s see what’s going on on the back label…
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Target’s profits fell for the 4th straight quarter as the retailer’s sales failed to keep pace with Walmart. [Bloomberg]
Target Has 79-Year-Old Taken In For Mental Evaluation After She Demanded Cash Refund
79-year-old Christina Brown had a sales receipt and bank records showing that Target had taken cash from her bank account, but the retailer refused to give her a cash refund — offering a gift certificate instead. Christina refused. She wanted her money, and said she’d stay at the Target all day if she had to, but she wasn’t leaving without $30. Target told her she was trespassing and that they would call the police. Christina said that was fine with her and called 9-1-1 herself. When the police arrived, Target had Ms. Brown hauled out of the store on a stretcher and taken via ambulance to a hospital for a mental evaluation. Does wanting a cash refund mean you’re potentially mentally ill?
Target's "Buy Two And Save" Speedstick Deodorant Deal Stinks
This is now our third, (yes, our third) post about “buy two and save” or “special value” deodorant two packs at Walmart and Target. This lovely example comes from Tucson, AZ.
Target "Lied To Me, Yelled At Me," And "Treated Me Like Crap"
More wedding/baby registry pain from Target, a reader calling herself Consumer in MD, has started a blog called “Target is the Devil,” with the aim of convincing other consumers not to register their weddings and baby showers with Target after they ripped her off to the tune of $75.01. She tried to return a gift from the registry (with a gift receipt), and Target told her that according to their records the current clearance price is what the person actually paid for the gift. It turned out that this wasn’t the case, and when she brought the actual customer receipt back to Target they refused to refund her the additional money.
