Ever since Japan-based SoftBank took control of Sprint, the company has been standing outside of T-Mobile’s window with a boom box held over its head, trying to woo the magenta-hued wireless company by claiming that the only way they could both survive is if they were together forever as one. But that all came to an end yesterday, when Sprint’s arms got sore, as the company decided to pack up its boom box and went home alone. [More]
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French Company Iliad Wants To Enter U.S. Market With $15B Offer For T-Mobile
By 7.31.14
Three years after T-Mobile USA’s parent company Deutsch Telekom failed to make a lasting match between its magenta-hued wireless provider and AT&T, it’s now receiving requests for T-Mobile’s hand from suitors closer to home, as French communications company Iliad has offered up a meager $15 billion for the company. [More]
Wireless Carriers Are Victims Of Phone Cramming Too, They Just Make Billions Of Dollars Instead Of Losing It
By 7.31.14
Opening your monthly mobile phone bill to find it significantly more expensive than it’s supposed to be can be infuriating. Finding out that it’s more expensive because you were charged for products you never requested is even worse. But wireless cramming is a practice that more and more consumers – and wireless providers (huh?) – are finding themselves victims of. [More]
FTC Gives Wireless Industry Suggestions On How To Not Be Bill-Cramming Jerks
By 7.29.14
Earlier this year, the Federal Trade Commission sued T-Mobile, accusing the wireless company of making hundred of millions of dollars off of so-called “premium” text-messaging subscriptions that were often never requested by subscribers. To preempt others from getting involved in illegal “bill cramming,” the FTC is asking carriers to implement policy changes now instead of waiting until it’s too late. [More]
T-Mobile Unveils $100, 10GB Family Plan. Is It Any Good?
By 7.28.14
Family plans are all the rage with wireless companies. Get groups of customers to buy a bucket of data together for a discounted price. This morning, T-Mobile announced a new plan that it hopes will lure customers in from AT&T, but the company isn’t making a big deal out a major restriction that could make the offer unattractive to some families. [More]
T-Mobile Users Complain About Stalled, Dropped Data
By 7.15.14
As T-Mobile attempts to roll out its LTE network, a number of the carrier’s customers are complaining about losing wireless data connections. [More]
T-Mobile: We Shouldn’t Be Sued Over Bill-Cramming Because We’re Not Doing It Anymore & We’re Super-Sorry
By 7.1.14
Earlier this afternoon, the Federal Trade Commission filed a complaint against T-Mobile, alleging the wireless carrier made hundreds of millions of dollars off of bogus premium text-messaging charges “crammed” onto customers’ bills. The response from T-Mobile CEO John Legere isn’t exactly what you would describe as contrite. [More]
T-Mobile Accused Of Making A Ton Of Cash From Bogus Charges On Phone Bills
By 7.1.14
T-Mobile, a company that has tried to position itself as being consumer-friendly, has been accused by federal regulators of being anything but friendly. The self-described “Un-carrier” has been accused in federal court of making hundreds of millions of dollars off of so-called “premium” text-messaging subscriptions that were often never requested by subscribers. [More]
T-Mobile Won’t Count Streaming Music Against Data Caps; Offering Loaner Phones
By 6.19.14
If you’re constantly streaming songs from Pandora, Rhapsody, Spotify or other services on your phone, it can eat away at your monthly data cap pretty quickly. In an attempt to lure music-lovers to its wireless service T-Mobile announced last night that it will no longer count data from these and other services against users’ 4G LTE allotments. [More]
T-Mobile Removes More Discounts, Upsets More Customers
By 6.5.14
T-Mobile’s whole “uncarrier” schtick is supposedly about disrupting the normal pricing scheme and financial ecosystem of mobile phones. Discounts based on your workplace, college, or group affiliations have been a big part of the traditional carrier pricing model, and T-Mobile didn’t expect an outcry when they did away with them. Now Big Magenta is doing away with discounts for members of certain organizations. They are not pleased. [More]
Sprint Reportedly Offers $32 Billion To Buy T-Mobile
By 6.5.14
Three years after T-Mobile was left at the altar by AT&T, the wireless company looks to have another suitor – Sprint Corp. According to a report by Reuters, company insiders say Sprint has agreed to pay $40 per share, or $32 billion, for T-Mobile. [More]
MetroPCS Customers Must Surrender To T-Mobile, Trade In Phones
By 5.30.14
MetroPCS is now part of T-Mobile. Last year, before the merger was finalized, we speculated that their union could result in better service for T-Mobile customers, but price increases for MetroPCS customers. One potential consequence of the merger that we hadn’t considered is that that some MetroPCS customers will have to get new phones. [More]
Letting Sprint Buy T-Mobile Will Fix Broadband Competition, According To Sprint Chairman
By 5.30.14
Yesterday at the Code Conference, Sprint chairman Masayoshi Son spoke about the (terrible, horrible, no-good, very bad) state of internet service in the United States. But there was a distinctly self-serving undercurrent to Son’s speech. [More]
More Consumers Open To Banking Without Traditional Banks
By 5.28.14
Is the future of banking not at banks? That might not seem too unrealistic, what with the rise in prepaid debit cards and the high number of consumers who are unable to obtain traditional banking products. [More]
T-Mobile Added More New Customers Than AT&T, Verizon Combined
By 5.1.14
Here’s some further evidence that breaking up AT&T’s plan to buy T-Mobile was the right decision: In the last quarter, the little magenta wireless provider added 1.3 million new subscribers, nearly 200,000 more than AT&T and Verizon combined during the same time period. [More]
Don’t Believe Comcast… Mobile Broadband Is Not Competition For Cable Internet
By 4.24.14
Merger-mad Comcast and Time Warner Cable would have you believe that they are in direct competition with mobile broadband. And Verizon has successfully misled the state of New Jersey into thinking that accessing the web on your phone is the same as having a high-speed data connection to your home. Both of these conceits may someday be accurate, but the reality of the here-and-now is quite different. [More]
T-Mobile Axes Overage Fees, Urges Fellow Wireless Providers To Follow Suit
By 4.14.14
In its newest attempt to take over, and make over, the look of wireless service, T-Mobile unveiled its latest ploy to attract customers: no more overage charges to consumer plans. [More]
AT&T, Verizon, Sprint Disabling Samsung Galaxy S5’s “Download Booster” Feature
By 4.11.14
Isn’t it awesome when a smartphone manufacturer comes up with a really interesting feature, only to have it crippled by your wireless provider? That’s what has happened to the Samsung Galaxy S5’s “download booster” functionality that simultaneously pairs available WiFi and LTE service for more rapid downloads. It’s an interesting feature, but one to which AT&T, Verizon and Sprint customers won’t have access, at least at launch. [More]
