We’ve been receiving mail from outraged T-Mobile Sidekick users all weekend, reporting nationwide data outages since Friday. For many users, this includes lack of access to not just e-mail and IM, but also address books unless saved to the SIM.
t-mobile
Laser-Guided E-Mail Bomb Scores Hit On T-Mobile
By 9.27.09
Sometimes, the executive e-mail carpet bomb, or EECB, is too blunt an instrument. When Joe had a problem with T-Mobile, he elected to send a LGEB, or laser-guided e-mail bomb, just to CEO Robert Dotson, with great results.
Live In An AT&T Dead Zone? There's A Fix, But It'll Cost You
By 9.21.09
It’s no secret that AT&T’s cell network sucks (and, yes, that is the scientific term for the state of the company’s infrastructure). Fortunately, AT&T has come up with a solution to dead zones and overtaxed circuits: The AT&T 3G MicroCell, a router-like device that will let you experience the magic of using your mobile phone in your very own home! Of course, magic doesn’t come free — or cheap. AT&T is testing the MicroCell now, and is charging subscribers $150 for the box, plus $20 a month for the magic of, you know, using your own freaking phone in your own damn home.
T-Mobile Ends Paper Billing Fee …For Now
By 9.12.09
Here’s their statement, posted to a T-Mobile web forum. The company’s media relations office confirmed that this is the official statement.
T-Mobile To Charge $1.50 For Paper Phone Bills
By 8.12.09
If you’re a T-Mobile USA customer who likes to kick it old-school with a paper bill, checks, stamps and whatnot, bad news. Starting September 12, you’ll be charged $1.50 per account for the privilege of receiving your bill by mail.
Help Friends Conserve Cell Minutes By Changing Your Voicemail Greeting
By 8.2.09
David Pogue’s continuing crusade against useless voicemail instructions knocked loose an excellent suggestion for anyone willing to re-record their voicemail greeting. Too often the standard voicemail greeting is: “Hi, you’ve reached so-and-so. Leave a message, and I’ll get back to you.” Why not make it more useful, something like: “Hi, you’ve reached so-and-so. Please press star (or whichever command applies to your carrier) to leave a message.”
T-Mobile Coupons Save Your Cash AND Your Environment
By 7.2.09
Fashioning itself a jolly green giant, T-Mobile USA is getting in on money-saving and environmentalist fads by offering a Green Mobile Coupon application that lets its customers access coupons they can scan at cash registers to save on environmentally friendly items.
By 6.23.09
../../../..//2009/06/23/if-youve-been-a-prompt-paying/
If you’ve been a prompt-paying T-Mobile customer for 22 months or more, you can still sign up for their “Loyalty Unlimited” offering—$50/mo for unlimited calling—through the end of this month. [IntoMobile]
Woman Says T-Mobile Sent Her Kiddie Porn Instead Of Ringtone
By 5.21.09
A T-Mobile customer in Oregon purchased a Modest Mouse ringtone from T-Mobile, but she says what was sent to her phone instead was a pornographic picture of what appeared to be a child. Everyone can calm down, though—T-Mobile assured her that they wouldn’t charge her for it.
In A Tight Spot, A Prepaid Phone Can Replace A Broken One
By 5.18.09
Reader Brandi’s expensive T-Mobile Dash broke after only 7 months, leaving her phoneless and sad. The T-Mobile store was unhelpful — as she’d already used her phone discount to buy the now-broken Dash. What to do?
By 5.18.09
../../../..//2009/05/18/if-you-own-a-g1/
If you own a G1 phone from T-Mobile, Google has added a special barcode scanning feature to its Product Search page just for you. Yeah, you’ve already got other barcode scanning apps, but this one integrates with Google’s search functionality so you can scan and see product search results in Google immediately. [Phandroid]
T-Mobile Provides iPhone Support Despite Not Offering iPhone
By 5.7.09
When a system update caused service failures and bugs in T-Mobile customers’ unlocked iPhones, the users emailed T-Mobile to alert them to the issue. Even though T-Mobile doesn’t offer the iPhone, they fixed the bugs and gave the users a service credit for the inconvenience.
T-Mobile Reinstates Useless $18 Handset Upgrade Fee
By 4.26.09
Sorry T-Mobile customers, buying a new phone will cost an extra $18 now that the telecom has resurrected the handset upgrade fee killed off last December. The telecom apparently couldn’t handle going months without the cash-generating but otherwise useless fee, which T-Mobile described as “a real customer dissatisfier.”
T-Mobile Keeps Charging For Canceled Service, Refuses To Issue Full Refund
By 4.25.09
Taylor just noticed that T-Mobile has been billing him $19.99 for a data package he asked them to cancel seven months ago. Yes, Taylor should’ve caught the mistake sooner, but now that he’s found it, he wants T-Mobile to refund the $140 in unauthorized charges. T-Mobile, citing policy, is only willing to credit him $60.
Man Runs Up $26,000 T-Mobile Bill Pursuing Text Message Record; Thumbs in Stable Condition
By 4.23.09
A pair of friends in Pennsylvania decided to pursue the world record for text messaging. After they reached 217,000 texts, they learned that one of their providers, T-Mobile, really had an upper limit to “unlimited” texting, and sending 217,000 texts led to a $26,000 phone bill that cost $27 just to mail.
Worst Company In America: Best Buy VS T Mobile
By 3.26.09
An international cellphone giant VS the big blue monster… what is your whim?
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
By 11.7.08
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
