The Highway Loss Data Institute keeps track of insurance claims for stolen cars, and it’s just released a list of the highest and lowest insurance claims for auto theft for 2007-09 models. The winner is the Cadillac Escalade luxury SUV, followed by the Ford F-250 pickup–both of these vehicles have a relatively high claim frequency and high average loss payment per claim of $9,600-$11,000. On the other end, the Mini Cooper and Toyota Sienna 4WD are infrequently stolen and have average loss payments of around $2,000. [More]
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Authorities Bust International Credit Card Cloning Ring
By 6.15.10
Over 170 people around the globe were arrested on suspicion of participating in a massive credit card scam, reports Reuters. Fourteen countries were involved, and although most of the arrests were in Spain, there were also raids and/or arrests in Romania, France, Italy, Germany, Ireland, Australia, Sweden, Greece, Finland, Hungary, and the United States. In all, police say they discovered at least 120,000 stolen credit card numbers. [More]
Reduce Your Chances Of Laptop Theft By Turning Off Wi-Fi
By 3.3.10
A security company says that one easy way to find recently closed laptops hidden in cars or bags is to search for Wi-Fi radios, because some laptops can take half an hour or more before going into sleep mode. You need a specialized scanner to do sniff out Wi-Fi radios, but NetworkWorld.com says you can get one for about $50. The security company, Credant Technologies, says a group of lottery scammers in Jamaica were using stolen laptops that they found in this way. The solution: disable your Wi-Fi before you close the lid on your laptop. [More]
Apple Says They're Investigating Stolen iPhone Claim
By 1.6.10
Alisa, who told us last week that Apple wouldn’t help her get back her stolen iPhone, has written to us today with an update.
This whole situation has turned out to be a happy story, e-mailing Steve Jobs actually turned out pretty well. I e-mailed him the same day I emailed you, which was the 30th of December, on the 2nd of January I got a phone call from the executive office of Apple.
Why Can't Microsoft Help Get This Guy's Stolen Xbox Live Account Back?
By 9.25.09
Erik has been patiently trying to get his stolen Xbox Live account back for a month and a half now, but all Microsoft has done to help is lie and fail to follow up on phone calls or emails. Oh, and there was that one point where they sent “how to get your account back” instructions to the person who had stolen the account, which sort of defeated the point.
Beware Fake Theme Park Passes
By 9.11.09
Everyone knows that you should never purchase gift cards on eBay or Craigslist, but it turns out that theme park passes in the form of gift cards are just as likely to be fake.
Get Your Own Ill-Gotten Gains At PropertyRoom.com
By 7.28.09
Homer Simpson: Well, I bet there’s drug dresses and drug vacuum cleaners too.
United's Lost And Found Sounds Like A Good Place To Score Free iPhones
By 3.19.09
Jason is one of those people who loses things all the time. He must be like Santa Claus to the people working for United at the San Francisco International Airport, because when he passes through their terminal, he leaves awesome presents behind. We can’t say for certain that a United employee stole his iPhone, but the last he heard of its whereabouts, it had been found by United crew members and was on its way to their Lost and Found—which won’t return his calls or emails.
Yale Student Files $1 Million Lawsuit After US Airways "Loses" His XBOX
By 3.11.09
A 21-year-old film studies major at Yale University is really annoyed that his XBOX 360 went missing from his luggage on a US Airways flight, so he decided to sue them. For a million dollars.
Missing iPhone Back In Reader's Hands
By 2.14.09
Got the iPhone back now and went to the AT&T store and now activating it via iTunes. Phone seems to be working just the pictures in the camera roll were deleted along with recent calls.
Missing iPhone Mystery Solved By Consumerist Readers In 55 Minutes
By 2.13.09
Wow, that was impressive! In less than one hour after we posted about Dino’s dad’s lost iPhone, Consumerist readers were able to locate his Facebook and Hi5 accounts, track down his name and home address, and even get him to respond via email—something Dino and his dad weren’t able to do yesterday. Dino just wrote us and said “Michael Smith/Emerson” contacted him and promised to return the phone tomorrow.
Update: the phone has been returned!
UPDATED: "My iPhone Is Missing, And Some Guy Is Taking Pics Of Himself With It!"
By 2.13.09
UPDATE 2: the phone has been returned!
"Why I Never Want Anything To Do With Verizon Ever Ever Again"
By 12.11.07
Verizon is finally installing FiOS in my area. But I’ll never use it. I’ll never sign up for another Verizon account in my life, and I’m encouraging my parents to change to a different service when their Verizon cell contracts end soon. Over the course of eight months, I’ve become completely appalled at the horrible customer service I’ve gotten from that company.
California AT&T Customers Will No Longer Have To Pay For Calls Made On A Stolen Phone
By 10.11.07
The California Attorney General has announced a settlement with AT&T that ensures that California AT&T customers will no longer have to pay for calls made on a stolen phone, a complaint that often comes sailing into our inbox, but has no easy fix.
