ride-hailing apps

Uber Driver Charged With Raping Passenger

Uber Driver Charged With Raping Passenger

An Uber driver in California has been charged with raping a female passenger in his car in March, after he picked her up from a company function. [More]

NYC Will Require Uber App To Allow Tipping (Eventually)

NYC Will Require Uber App To Allow Tipping (Eventually)

Tipping is a confusing issue when it comes to ride-hailing services like Uber and Lyft in New York City. Drivers are allowed to accept cash tips, but they aren’t allowed to ask for them. What’s more, the Lyft app includes the ability to put that tip on your credit card, but Uber’s app is still tip-less. That will change later this year, as NYC will require Uber to include tipping on its mobile platform. [More]

Uber

State Claims Uber Is Slow To Suspend Drivers Accused Of Working Drunk

Although many people use Uber to avoid getting behind the wheel after having a few too many drinks, regulators in California say the ride-hailing company put passengers and the public at risk by failing to quickly boot drivers accused of accused of working while under the influence from its platform. [More]

Uber Used ‘Hell’ To Track, Recruit Lyft Drivers, Report Claims

Uber Used ‘Hell’ To Track, Recruit Lyft Drivers, Report Claims

From “God view” to Greyball, Uber’s used all kinds of tracking software over the years to keep an eye on everyone who uses their apps. Now, there are reports that User was using yet another secret tool to horn in on the competition in some less-than-aboveboard ways. [More]

Uber

Police: Uber Driver Sexually Assaulted Passenger, More Victims May Be Out There

An Uber driver in southern California has been arrested “on suspicion of various sexual assault crimes” after he was accused of parking his van and sexually assaulting a sleeping passenger near her home. Now police have put the word out that they’re looking for other possible victims. [More]

Tony Webster

Lyft Adding Option To Let Passengers Round Up Their Fares For Charity Donations

For decades, retailers have had charity donation jars at checkout points, giving customers the option to quickly support a helpful organization with the change from their purchase. Now Lyft is looking to apply that same model to ridesharing, by letting passengers round up their fares with the extra money going to non-profit groups. [More]

Andy

Austin’s First SXSW Without Uber And Lyft Not Going Well

Ride-hailing apps Uber and Lyft exited Austin last May, meaning hundreds of thousands of attendees at the currently running South By Southwest festival are seeking new ways to get around the Texas capital. Unfortunately, some say the companies trying to fill the Uber/Lyft void are not ready for the big time. [More]

Caitlinator

Some Younger People Are Buying Cars So They Can Drive For Ride-Sharing Services

For many drivers, the best part of having your own car is that you don’t have to deal with anyone else — you can blast your music, sing at the top of your lungs, or eat a tuna sandwich, and there’s no one to judge you. But some younger drivers now may have a new reason to buy a car: To become a driver for Uber or Lyft. [More]

Uber Elevate

Uber Brings In NASA Engineer To Make Flying Cars A Reality

If Uber ever wants to get its on-demand flying car service off the ground (pun definitely intended), it’s going to need some of the best brains in the business. That’s why the ride-hailing company is bringing in a NASA engineer with 30 years of experience at the agency to make the aerial service a reality. [More]

Ride-Hailing App Drivers Want To Put Ads Up If Taxis Can

Ride-Hailing App Drivers Want To Put Ads Up If Taxis Can

If there are ads on the outside of taxis as well as on their insides, why can’t drivers for ride-hailing apps put up ads of their own? A company that provides an app that turns a driver’s tablet into a ride-hailing version of Taxi TV is suing the city of Chicago, which bans advertising in cars for ride-hailing app services. [More]

stellarviewer

Uber Signs Deal To Add Mercedes-Benz Vehicles To Self-Driving Fleet

For its first generation of self-driving cars, Uber partnered with automakers Ford and Volvo, and used the driving technology that it has developed itself on cars that it now owns. The transportation network company has now made a deal with Daimler AG to add the company’s Mercedes-Benz autonomous vehicles to the Uber fleet once they’re ready. [More]

Why Your Social Media Feed May Be Filled With Pledges To #DeleteUber

Why Your Social Media Feed May Be Filled With Pledges To #DeleteUber

Over the weekend and this morning, your social media feed may be filled with friends urging others to #DeleteUber and stop using the ride-hailing service. How does a popular app go from top of the heap to boycott target in just a few days? [More]

Lyft

Lyft Planning To Launch Service In 100 New U.S. Cities By End Of Year

If you’re looking for a set of hired wheels to transport you around town, you may soon have another option: Lyft says it’s planning to add 100 more U.S. cities to its service. [More]

Lyft

Lawsuit Claims Drunk Lyft Driver Caused Serious Car Crash

Having someone else drive when you’ve had a few too many alcoholic beverages is always important — but what if the person you hire to drive you is the one who’s drunk? Two Lyft passengers in California say their trip ended with a terrifying crash because their driver was intoxicated. [More]

Uber

Uber Passenger: Driver Stranded Her Halfway Through 150-Mile Trip Home From Hospital

An Arizona woman says she was left stranded at a gas station in the desert on Christmas when her Uber driver decided he didn’t want to continue the second half of the 150-mile trip. [More]

Uber

Philly Uber Customer Surprised By Attempted $28,639.14 Charge

You would probably remember taking a ride long enough to cost tens of thousands of dollars. So one Uber customer was more than a little surprised to find her bank flagging and blocking a $28,639.14 charge from the ride-hailing company. [More]

Uber

Uber Admits Its Self-Driving Cars Have A Problem Handling Bike Lanes

The rules of the road don’t just cover cars — there are conveyances of the two-wheeled variety out there as well. Considering many human drivers don’t understand how to share the streets with bicycles, it’s somewhat unsurprising that Uber is admitting that its autonomous vehicles are having a hard time dealing with them as well. [More]

Woman Drives To Uber HQ To Get Account Issue Resolved Instead Of Waiting For Emailed Responses

Woman Drives To Uber HQ To Get Account Issue Resolved Instead Of Waiting For Emailed Responses

When you’ve got a problem that needs fixing and it’s not getting fixed fast enough, what’s an intrepid consumer to do? One woman who had an issue with her family’s Uber account was tired of waiting for customer service to email her back, so she hopped in her car and took a trip — actually, two trips — to visit Uber in person. [More]