A California judge ordered Wells Fargo to pay California customers $203 after finding that the bank had deliberately manipulated the way it processed transactions in a way that turned one overdraft fee into as many as 10, at $35 a pop. [More]
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Mall Skin Care Kiosk Hustles Mentally Disabled Man For $300, Refuses To Refund
By 8.11.10
Audrey’s mentally disabled uncle was snookered by a mall skin care kiosk worker into buying $300 worth of product he doesn’t need. When his niece found out, the kiosk refused to do a refund saying it was “against policy.” Now her special needs uncle has only $40 left to live on for the week and the kiosk manager is ducking her calls. [More]
Matrix Lets You Find Cheap Airfare, Plus Advanced Routing Codes, Minus Ad Clutter
By 8.11.10
One thing that always has mildly irked me about searching for airfare is all the ads. Do you want to look complete the same search through one of our partner sites? Do you want to add on a hotel? Yadda yadda, just gimmie da plane! Da plane! Well now you can strip away all that gimcrack and tomfoolery and go directly to Matrix, the software that powers sites like Orbitz, Kayak, FareCompare, and Hotwire. [More]
Citibank Yanks Your 87,000 Rewards Points And Closes Account Without Warning
By 8.10.10
Andy and his wife were just about to use their 87,000 accumulated rewards points to take a vacation when all of a sudden Citibank closed the account and took away all their points. According to customer service, there’s nothing that can be done. [More]
Chase Scare-Calling Customers To ReUp For Overdraft "Protection"
By 8.10.10
Jen said Chase left a message on her phone asking her to call back. Thinking it was about fraud, she did three times, and when she finally reached the person who called her, she got a creepy and misleading pitch for overdraft protection. They wanted her to come into her local branch and “go over her overdraft protection choices.” Who has time for this crap? [More]
Acer And Gateway Have Crappiest Tech Support
By 8.9.10
If you need to call tech support, you don’t want to be holding an Acer or a Gateway, a new Laptop Mag study finds. [More]
Get Sprint To Credit You For The Discount They're Taking Away
By 8.9.10
By calling up Sprint and insinuating he might cancel because they’re taking away his discount, one of our readers was able to get Sprint to credit his account for the same amount they’re taking away from him. [More]
Grocery Shrink Ray Hits Pasta Roni
By 8.9.10
Like Mothra attacking Rome, Andrew says that the dread grocery shrink ray has hit his beloved Pasta Roni. [More]
Xbox Assumes Women Contacting Them Must Be Doing It For Their "Sons"
By 8.9.10
When a woman emailed Xbox support about downgrading her Xbox LIVE Gold account to Silver, they sent her back a form letter that assumed she was contacting them on behalf of her son, even though she doesn’t have a son and never made mention of one at all. Hey Microsoft! Ever hear of GIRL GAMERS? [More]
Sprint Hikes Prices By Dumping Discounts
By 8.9.10
If you’re proud of how much money you’re saving on your Sprint family or share plan because of all the mad discounts you’re getting, get ready for a price hike. After August 27th, Sprint is getting rid of all add-a-phone discounts. [More]
Overstock Accepts Returned Sony Reader But Charges $93.41 For Missing USB Cable
By 8.8.10
If you ever wondered why Sony eBook readers cost so much, it’s apparently because of the included mini USB cable—at least according to Overstock.com. When reader Matt forgot to include the cable when returning his $147 Sony Reader Touch Edition, Overstock smacked him with a $93.41 charge. [More]
Accidentally Break Your New Air Purifier? BlueAir's Service Will Keep You From Feeling Blue
By 8.7.10
Andreas’ mother-in-law accidentally broke his brand new BlueAir AirPod purifier by tripping over the unit’s power cord. Andreas tried to superglue the unit’s fan blades back together, but when that failed, he asked BlueAir if they could sell him the needed replacement parts. Their response blew him away. [More]
Rare Superman Comic Saves Home From Foreclosure
By 8.6.10
See through walls, bounce bullets off his chest, save homes from foreclosure, is there anything the man of steel can’t do? [More]
How Long Will You Wait In Line For A Restaurant?
By 8.6.10
Inching forward, popping up on your toes to look over their heads, rarg! How much longer?! Waiting in line to get into a restaurant can be excruciating. Or a time to catch up with friends and engage in some delightful people-watching. Depends on what kind of person you are. So, how patient are you? Or busy? Or hungry? What’s your upper max for how long you will stand in line at a restaurant? Sound off in the comments! [More]
Won't Pay Up Rent? I'll Spraypaint "Deadbeat" On Your Garage
By 8.6.10
Sick of her renters not paying any rent, a Charlotte landlord spraypainted “DEADBEAT TENANTS” on the garage. [More]
Should AC Caps Be Redesigned So Teens Stop Huffing The Refrigerant And Dying?
By 8.5.10
“My husband came home and saw someone hunched over by the AC unit. He basically said, ‘What are you doing?’ and when he did that and touched my son, he fell over. And when he fell over, he made this strange sound like the air was coming out of his lungs,” said a woman who is now the president of UPROAR, United Parents to Restrict Open Access to Refrigerant. [More]
Heart Attack Patient Has No Phone Going On A Week, Time Warner Botches Repairs
By 8.5.10
Thomas is on the 7th day without Time Warner Cable phone service, which is a bit of a problem since his mother just had a heart attack. They’ve promised multiple times to come out and fix it, and either broken those promised appointments or only partially fixed the issue. [More]
Walmart Asks You To Please Have Your Receipt Ready
By 8.4.10
So as to mentally prime shopper drones to show their papers, a MI Walmart has taped a sign to its cash registers asking them to keep their receipts out for the greeters. [More]
