photo books

Amazon Wants To Take Over Your Photo Printing, Too

Amazon Wants To Take Over Your Photo Printing, Too

Perhaps you store your photos using Amazon’s Prime Photos service, or you use Amazon Drive for your disk backups. Wouldn’t it be convenient if you could just have Amazon print those photos out for you, in prints or in photo books? Today, Amazon announced its new Prints service, which is exactly what it sounds like. [More]

Problems At Snapfish Lead To Pre-Christmas Photo Scramble, Angry Customers

Problems At Snapfish Lead To Pre-Christmas Photo Scramble, Angry Customers

Five years ago, shortly before Christmas 2010, a reader complained to us that the photo-printing service Snapfish over-promised on their Christmas shipping deadlines, running late on her calendars and failing to get them to her before the holiday. This year, they seem to be doing the same on a massive scale, missing their advertised shipping dates due to “unprecedented volume.” [More]

(jetalone)

No One At Snapfish Knows How To Upload A Photo That Won’t Be Cropped

Gil was under the impression that a company that lets you print photo books would actually let him add in his own collages without cropping the heck out of them. Not so fast, Gil! He wrote in to let us know that his issues with the Snapfish book-making interface were bad, but his problems with the company’s customer service were even worse. He worked on a book of his pictures from his sister’s wedding, laying out the pages in collages and taking a lot of care to do so. The Snapfish software cropped his photos very severely, and no one in customer service could help him. His book got delayed long past his holiday deadline. [More]