If you bought an LG Chocolate phone, compare its serial number to the ones on this site—if it matches then you can sell it back to LG for $10,000. We’re not sure if this is just a fancy way to hold a contest, or if those 5 phones accidentally shipped with alien technology inside. Either way, it’s a bit more than you’d get through Craigslist. Hurry though; the offer/contest/coverup ends today.
phones
Survey Shows Public Support For Ban on Text Messaging While Driving
By 9.2.09
Following the news yesterday of calls to ban text messaging while driving, Nationwide Insurance just released a survey showing broad public support for such a ban — 8 in 10 Americans. On the down side, nearly half of drivers (49%) say a law restricting use of cell phones would not change their behavior, claiming that they don’t currently use cell phones while driving. Funny, because, according to Nationwide’s survey in 2008, “80 percent of drivers admit to talking on their cell phone while driving.” Either 30% of respondents suddently stopped using cell phones while driving, or people are in serious denial.
Verizon And Nokia Announce "Constant Reboot" Feature
By 8.24.09
Ryan’s new Nokia Intrigue 7205, which Verizon gave him, doesn’t work with the Verizon network: “48 hours ago, the phone began cycling on and off continuously.” He’s not the only Intrigue owner experiencing this problem on Verizon, although Verizon is following that tired old “it couldn’t possibly be our fault so let’s make you jump through a dozen useless hoops” protocol. Sadly, a single Google search would give them the quick fix for Ryan and other Intrigue owners.
Three Ways To Use Google Voice On Your iPhone
By 8.12.09
Apple may not feel like you’re ready to take advantage of Google Voice, but luckily Jobs and his legion can’t lock you out of every potential way to access the service. (Yet.) Here are three paths to GV you can use today, no permission needed from the Applelord.
E.U. Agrees To Universal Standard For Phone Chargers
By 6.29.09
Ugh, next time those snooty Europeans come over to blanket us with their Euro-gold, they’ll have one more reason to be all smug and superior: ten of the world’s largest telecoms have agreed to make a universal phone charger that can charge any phone sold in the European Union.
Don't Pay For Directory Assistance
By 6.22.09
Amidst the chatter about the iPhone 3G S and iPhone cultists’ users’ hate/hate relationship with AT&T, here’s another bit of bad news for AT&T subscribers: reader Mark e-mailed to let us know that the cost of directory assistance calls will go up to $1.99 on July 1. Fortunately, when you need 411 service, you don’t have to pay for it.
Would You Buy An iPhone That Fell In Urine?
By 6.5.09
Our ex-stepbrothers at Gizmodo found a craigslist ad for a barely used iPhone, selling for significantly below list price. There’s just one problem.
Leaked Pix Of iPhone's New Firmware Upgrades
By 6.3.09
Leaked photos have surfaced showing off the iPhone’s new firmware upgrades, which include:
- multimedia messaging
- horizontal typing
- compass
- video and voice recording an
- a camera autofocus that lets you select your point of focus by tapping your finger on the touch screen
More photos at the Apple 2.0. blog.
Details On U.S. Cellular's Battery Swap Program
By 5.19.09
We asked U.S. Cellular to provide us more details of how their battery swap program works. Basically, it’s not meant to provide a one-off swap of an old battery for a new one; instead, the program is designed so that you can use it repeatedly to refresh your phone’s power if you’re caught away from an outlet and running low on juice.
In A Tight Spot, A Prepaid Phone Can Replace A Broken One
By 5.18.09
Reader Brandi’s expensive T-Mobile Dash broke after only 7 months, leaving her phoneless and sad. The T-Mobile store was unhelpful — as she’d already used her phone discount to buy the now-broken Dash. What to do?
By 5.13.09
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Are Disconnected Landlines Just As Useful In Emergencies As Connected Ones? Responding to comments on our post and on CRO, Consumer Reports posts a follow-up on the debate over the value of landlines in emergencies. [Consumer Reports Electronics]
Comcast's Twitter Reps Save The Day (Again) From Ineffectual Customer Support
By 5.13.09
Comcast might want to slash the budget on its Live Chat service and devote more resources to Frank and Sherri over on the Twitter side of things. The only good stories we hear about Comcast customer service comes from encounters with them, it seems.
Verizon Loses The Broken Phone You Returned, Suspends Your Service
By 5.10.09
Luis dropped his busted LG EnV in the mail at the end of last year and tracked its progress as FedEx delivered the package to Verizon. Verizon, apparently unfamiliar with tracking numbers, doesn’t believe that Luis ever returned the phone, and insists that they’re owed a $320 replacement fee. Luis disputed the charge, but rather than investigate his claim, Verizon decided it would be easier to suspend his service. Now they want Luis—a customer of seven years who pays over $350 across six phone lines each month—to pay another $15 to reconnect the service they should never have disconnected in the first place. He writes:
T-Mobile Provides iPhone Support Despite Not Offering iPhone
By 5.7.09
When a system update caused service failures and bugs in T-Mobile customers’ unlocked iPhones, the users emailed T-Mobile to alert them to the issue. Even though T-Mobile doesn’t offer the iPhone, they fixed the bugs and gave the users a service credit for the inconvenience.
Letter To T-Mobile Executives Results In Fees Waived, Charges Reversed
By 4.28.09
Chris was surprised to find that T-Mobile didn’t cancel his account as promised a few months ago. What’s worse, the note on his account that mentioned his cancellation request was missing, and nobody at customer service would help him. Chri works for a “very large consumer electronics company” that he won’t name (we’re pretty sure it’s Apple) and thinks customer service is important, so he gave up on the CSR angle and instead came to our site to find contact info for T-Mobile executives. One EECB later, Chris is free from T-Mobile and the ETF they tried to apply.
Make Sure You Secure Your Smartphone
By 4.24.09
Do you own an iPhone, G1, Blackberry, Windows or Nokia smartphone? Fancy phones are a nice target for thieves, and unfortunately they’re often packed with sensitive information that can be too easily accessed and exploited. Why not take the time this weekend to make sure it’s secure?
"New" Phone Bought Off EBay Turns Out To Be Used, Porny
By 4.22.09
Lillian bought what she thought was a new phone from an eBay seller with a lot of great feedback. The longer she has it, though, the more evidence she finds that it’s probably not new. Sometimes buying electronics off of eBay is like slowly peeling an onion.
Are You Actually Paying More Than $3 A Minute To Use Your Cellphone?
By 3.9.09
The LA Times brings up an interesting point. You may think you are getting each cellphone minute for about $0.10… but are you really? Or are you paying for more minutes than you use?
