Here in the Consumerist Cave, we’re always amused when a photo or a story makes a complete lap of the newsosphere, and a reader sends it to us having no idea that it originated with us. This week, things are starting to get strange, as social media users are sharing and even legitimate news outlets are posting a small, blurry camera phone photo of a sign posted at Nordstrom about their Christmas decorations policy. A photo that we posted six years ago. [More]
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Neiman Marcus, Nordstrom & Other Retailers Trying Out Smart Fitting Room Mirrors
By 5.11.15
Calling your friend into the fitting to ask how an outfit looks might soon be replaced by simply asking the mirror on the wall. Retailers like Neiman Marcus and Nordstrom, among others, are testing “smart” fitting room mirrors that not only suggest adding say, a statement necklace to that ensemble you’re trying on, but also get to collect information about your shopping habits much like online sites do. [More]
Nordstrom Remodels Flagship Stores, Won’t Make You Go Inside
By 5.1.15
There are two interesting developments that Nordstrom is trying right now: first, they’re remodeling and fancying up their stores in Seattle, Chicago, and San Francisco, seeking to draw international tourists with world-class retail experiences. They’re also experimenting with curbside order pickup, so local shoppers can pick up their online order of bras without getting out of their cars. [More]
Belk Department Stores Thinking Of Flirting With Suitors Like Nordstrom, Macy’s
By 4.3.15
Belk Department Stores, the largest family-owned and operated department store chain in the United States, with 300 stores in 16 states in the South, is reportedly considering hooking up with potential suitors, including Macy’s and Nordstrom. [More]
Is In-Store Pickup Any Faster Than Just Shopping At The Store?
By 12.30.14
For years, an increasing number of retailers have been pushing their “buy online, pickup in store” (BOPIS, for all you acronym lovers) option as a expedient option that offers the convenience of online shopping without the hassle of having to search the aisles. But is it really any faster than traditional bricks-and-mortar shopping? [More]
December Recall Roundup: Nobody Likes A Melted Battery Charger
By 12.15.14
The Recall Roundup for December is not very merry, especially if you’re in the market for electronic devices. Here’s a collection of appliances and devices that could cause overheating and discomfort or actual property damage. [More]
UPS Asks Retailers To Hold Holiday Sales Earlier, Avoid Ruining Christmas Again
By 10.3.14
Between bad weather and a surge in last-minute deliveries, the 2013 holiday season was a bit of a disaster for UPS. Some folks were left handing out apologies and rain checks at Christmas because the gifts they’d intended to give were still en route. This year, the shipper is asking retailers to help everyone avoid a repeat underwhelming performance. [More]
Nordstrom Catalog Acknowledges That People With Disabilities Like Fashion Too
By 7.16.14
Much in the way that not everyone is a size 0 or built like a Greek god, not everyone who wants to dress in nice clothes has the use of all of their limbs. Then there are all the people with disabilities that aren’t immediately evident, but which nonetheless have a huge impact on their lives. These folks represent billions of dollars in buying power, but often go overlooked in fashion advertising, though not in the pages of Nordstrom catalogs. [More]
12-Year-Old Has Clothing Line At Nordstrom And I’m Still Sitting Here In My House Pants
By 3.6.14
If you’re like me and have the ability to work somewhere that doesn’t involve changing out of your house pants, as we call them in the Midwest (stretch, sweat, any soft pants involving elastic) hearing that a 12-year-old has a clothing line at Nordstrom might bring about a twinge of “What am I doing with my life?” But she’s also a certified genius, so, there’s that. [More]
Survey Says: Walmart Is Worst Discount Retailer & Worst Supermarket
By 2.28.14
Walmart may be the nation’s largest retailer and its biggest supermarket chain, but the latest results from the American Customer Satisfaction Index once again show that Big W continues to lag far behind all of its competition. [More]
27 Major Companies That Are Worth Less Than WhatsApp
By 2.20.14
Just how big of a deal is the $19 billion WhatsApp is getting from Facebook in the acquisition announced yesterday? It’s a pretty freaking big deal — especially when you consider that there are a whole lot of major companies –including many that produce physical goods you can reach out and touch — that have been around longer than WhatsApp and are worth a lot less. [More]
Scammers Distract Cashiers, Install Skimmers On Nordstrom Cash Registers
By 10.17.13
Keyloggers are devices that plug in between a keyboard and computer, and they have perfectly legitimate uses. For example, let’s say that you suspect one of your employees is writing “Sherlock” fan fiction instead of doing data entry: you can see what they’re actually typing and find out. The keyloggers found at a Nordstrom store in Florida were put to a use that isn’t legitimate at all: stealing credit card numbers. [More]
Nordstrom Decides To Stop Tracking Customers’ Smartphones
By 5.10.13
Earlier this week, we told you how Nordstrom has been testing a smartphone tracking service at 17 of its stores around the country. Almost immediately after the public found out about the tracking system, the department store decided to put an end to it, though it insists the timing is just a coincidence. [More]
Nordstrom Now Using Your Smartphone To Track Your Shopping Behavior
By 5.8.13
Earlier this year we told you about the many hi-tech ways in which retailers are tracking customers’ movements and purchases. Now high-end department store Nordstrom admits that it’s using a smartphone tracking system to keep an eye on shoppers’ behavior. [More]
Thanks To Nordstrom, I Now Know That A Stranger Is Planning A Very Special Evening
By 7.30.12
Remember how one reader kept getting emails about the Nook she’d never ordered? Another Consumerist tipster says he’s been receiving emailed receipts from Nordstrom for purchases in Seattle that he never made. Jason says it’s annoying but mildly amusing, as in this case where the purchases have led him to believe his unknown pal has “a hot date planned.” [More]
Topshop Hops In Bed With Nordstrom To Bring Its Fashions To The Masses
By 7.12.12
Over in ye olde Europe, shoppers with an eye for trendy clothing are very familiar with Topshop, which is one step up from say, H&M, but not as expensive as a traditional luxury department store. But Americans have been going without the popular chain in most parts of the country, which is why it’s teaming up with Nordstrom to bring its fashion offerings to the masses. [More]
Nordstrom Once Again Refuses To Put Up Holiday Decorations Before Thanksgiving
By 11.16.11
As more and more stores give into the Christmas Creep, putting trees and wreaths out on the sales floor as early as June and July, Nordstrom continues to buck the trend — not only refusing to put up holiday decorations before Thanksgiving, but also letting the world know about it. [More]
Has Nordstrom Finally Succumbed To The Christmas Creep?
By 10.24.11
For four years, we’ve been documenting Nordstrom’s resistance to that insidious holiday shopping problem known as Christmas Creep. But after all these years of making it clear that it wouldn’t be getting into the yuletide spirit until after Thanksgiving, there is some concern the department store might be feeling the creep’s siren song. [More]
