Are you sick of spilling hot coffee on a white shirt and not paying an exorbitant amount of money for it? Well then you’re in luck, because Starbucks, Nordstrom and designer Alexander Wang have teamed up to sell you an $85 T-shirt, complete with a faux Starbucks stain. [More]
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VIDEO: Stores Caught Restocking Used Underwear & Lingerie
By 3.4.10
We try not to be too paranoid about the cleanliness of things we purchase. We’ll purchase used books, buy vintage clothing, drive pre-owned cars. But the “Ick Factor,” as it’s known in the world of science, jumps off the charts when it comes to used undies. But that’s exactly what NBC claims to have discovered at several retail stores. [More]
Nordstrom Continues To Oppose Christmas Creep
By 11.19.09
When I was growing up we always put up our Christmas stuff the day after Thanksgiving. Nordstrom agrees. Once again, they are taking a stand against Christmas Creep.
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Mark Your Calendars: Massive Cosmetics Giveaway Set For Inauguration Day
By 1.17.09
Americans face a tough choice Tuesday morning: watch Barack Obama’s historic inauguration, or storm department stores to take advantage of a first-come, first-serve cosmetics giveaway worth $175 million.
America's Most And Least Admired Products And Services: Budweiser Is Good, Coors Is Not
By 5.28.08
Each year Fortune magazine does a survey to determine America’s most admired companies. We took a look at their data and found the top 10 most admired companies for the quality of their products and services. We also found the least admired.
Latest ACSI Survey Is Out: You Really Like Dollar General
By 2.21.08
The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we’d take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong.
Nordstrom Opposes Christmas Creep
By 11.18.07
Nordstrom has conquered the urge to celebrate Christmas before Thanksgiving. The retailer announced its decision to respect the calendar and common sense by hanging signs declaring that they will wait until the day after Thanksgiving, the earliest acceptable moment, to display their Christmas decorations. The vainglorious announcement is an important indicator that Nordstrom’s competitors have overdone the unseasonable cheerfulness schtick.
Amazon.Com Wins Best Customer Service
By 11.7.06
Online megastore Amazon.com won top honors in a national customer service survey released last Thursday. Here’s the top ten list, according to a National Retail Federation/American Express study.
