Last week, we asked you to start nominating the baddest badvertisers around for Consumerist’s Third Annual Worst Ad In America Awards, and you quickly responded with hundreds of comments and e-mails. But even if you missed that post, there are still four days left to vent your hatred. [More]
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Chase Won't Stop Calling For My Dead Mom Every Day At 4 A.M.
By 8.23.12
For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Kimberly says a day doesn’t go by that Chase bank’s auto-dialing system doesn’t call her at 4 a.m. with automatic account notifications for her mother, who happens to have been dead for two years. Can anyone put an end to the hassle? [More]
Help! Neither Best Buy Nor Asus Will Give Me A Laptop That Works
By 8.16.12
For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Giovanna bought an Asus laptop at Best Buy that startedly began shutting down at random times. Since then, she’s been caught in a cycle of unsuccessful warranty replacements — but now that warranty is about to end. Will either party step up to just provide her with a working computer? [More]
AT&T Offers Me A Discount On Wireless Service & Then Backs Out… Now What?
By 8.9.12
For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Pam’s job entitles her to a discount on AT&T wireless service — a discount she’d been promised would be applied to all five phones on her account. But only after she’d changed over — and lost her unlimited data plans — did she find out the discount doesn’t cover all her devices. How can she get the company to keep its word? [More]
Notice About Errors With Password Reset Emails
By 8.8.12
Our hosting provider is having significant difficulty delivering password reset emails to our users. Today, they made a change that resulted in a large amount of backlogged emails being sent out to users who had requested a password reset in the past two weeks. If you received such an email and are concerned or would like assistance, please email support@consumerist.com and our internal team will assist you. [More]
Help! My Target Gift Card Has Gone Missing
By 8.2.12
For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this case, Robert is trying without much luck to track down the Target gift card he ordered for his grandson — and finding out that Target isn’t obligated to deliver that card in a timely fashion. Can anyone help him find it? [More]
Welcome To The Slightly Newer Consumerist.com!
By 6.24.12
If you’re looking at Consumerist right now and thinking “something’s not the same,” well… you’re right. We’ve been busy making some tweaks — some you’ll see and some you won’t — but it’s essentially the same Consumerist.com before it got prettied up for the society ball. The biggest change is that, because of the updates you will have to reset your password using the e-mail address you originally used to sign up with. Rest assured that this is not a security issue; it’s just necessitated by the switch to the new platform. [More]
Comments Are Taking A Vacation This Weekend While We Do Some Maintenance
In order to finish what we began back a few weeks back, we once again need to temporarily shut off commenting starting… well, any minute now (It might take a while for the shut down to thoroughly propagate). Things should be back up to normal (whatever that means) come Monday morning — though you will likely need to reset your password when you log in for the first time next week. As always, your patience is appreciated. [More]