THE QUOTE: “Subway restaurants spokesman Kevin Kane says food safety and customer comments are taken “very seriously” and that the company is “investigating the facts.”
NEW YORK
Travel Agency Charges For Airline Tickets, Cancel Tickets, Can't Be Reached For Refund
By 7.14.08
Dhanushka is having some trouble getting money back from his travel agent. He writes,
VIDEO: Activist Bum Rushes iPhone Line With Flag Pony
By 7.11.08
The first person in line at the 5th Ave Apple store in Manhattan was some kind of activist Daniel Bowman Simon, part of a group who camped out in front of The Cube for over a week, hoping to use it as an opportunity to bring exposure to issues of, “sustainability, affordable housing, energy security, and locally-grown food,” who tried to bumrush the applauding Apple receiving line of Apple employees and penetrate The Cube with what appears to be a metal/aluminum-foil horse carrying an American flag. The world may never know now knows exactly what sort of brilliant political statement he was trying to make as he was quickly intercepted by burly security guards who jettisoned him away to make room for more obedient cult members. Video, inside…
American Airlines Cancels Flight Because Their Customers Are Too Pissed Off To Fly
By 7.8.08
Can it actually be unsafe to fly a plane full of seething, rage-filled passengers from Florida to New York? Apparently so. Flight 1908 from Miami to LaGuardia was delayed because the flight crew didn’t arrive on time. When they did finally show up, the angry passengers started to boo.
Help! JetBlue Let Me Get On The Wrong Plane!
By 7.2.08
All our lives we’d been walking around with the mistaken impression that when they scanned your boarding pass at the gate, they were making sure you were getting on the right plane. We assumed this for two reasons: 1) Because an airport isn’t like a movie theater, where you can buy a ticket for a G-rated movie and go see “Killer Naked Women From Planet Sex And Violence.” 2) To prevent people from accidentally ending up in New York when they were trying to get to Long Beach, CA.
UPS: Please, Please Stop Forging My Signature
By 7.1.08
A mysterious sounding reader known only as “sonic boom” emailed the tipline today, asking for advice on how to get UPS to stop forging his (?) signature when leaving packages with the local florist. We say Mr. Boom should consider himself lucky… we can’t even get UPS to ring our doorbell. Ever.
Spirit Airlines' Customer Service Number Leads To Phone Sex Line
By 6.30.08
When you fly an ultra low budget airliner, you expect ultra low service, but even under that business model, it seems reasonable to assume that calling customer service won’t take you to a phone sex line. Reader Barbara would agree. She writes:
$30 TV Dinner Features Porcelain Tray, Free Range Chicken
By 6.23.08
The New York Times City Room blog says that the Loews Regency Hotel is now serving a $30 TV dinner– complete with porcelain trays and pricey free range chicken.
Expedia's "New York From $58 A Night" Offer Is Bunk (Beds)
By 6.15.08
Expedia says they can get you room and board in NYC for $58 a night. Amy at NewYorkology looked into what such a low, low price actually gets you, and it’s not pretty: think hostels, co-ed group rooms, mice, bunk beds, and generally dirty environments. If you’re undaunted by college-lifestyle travel, Amy points out that there’s one cheap hostel listed that has some good reviews, but since we’re talking about ultra-budget hostels here, a good review actually includes the phrase, “best of all NO ROACHES!!!”
New York City: 86% Of Milk Sellers Are Price-Gouging Customers
By 6.7.08
Sorry New Yorkers, but according to the City Council, you’re overpaying for both rent and milk. Anyone charging more than $3.93 for a gallon—86% of the city’s milk sellers, from bodegas to Whole Foods—is violating the state’s milk price-gouging law.
Amazon, Newegg Begin Collecting Sales Tax From Residents Of New York
By 6.3.08
Despite filing a lawsuit to challenge a new law requiring websites that use affiliates based in NY (like Amazon) to collect sales tax from their NY customers, Amazon has registered with the state and is now collecting sales tax. Electronics retailer Newegg also began collecting tax from NY customers.
Shady Energy Resellers Stalk Hallways Of Brooklyn
By 6.2.08
A reader writes: “Another day, another energy scammer in Brooklyn. This was the most misleading one yet—a man was walking around and banging on every door up and down the hallways of my building—identifying himself as having been “sent by building management about our ConEd bill.” So I ran and got my video camera, which also serves as a digital voice recorder. Here is the conversation…The gentleman vacillated between telling the truth, misleading me and completely lying.”
By 5.29.08
../../../..//2008/05/29/585-756-1119-is-the-number-to/
585-756-1119 is the number to reach Time Warner Cable Level 3 tech support for people living in the vicinity of Rochester, NY.
IDT Energy Still Scamming New York Residents
By 5.28.08
It looks like IDT Energy sales reps are back to their old tricks of getting customers to switch from ConEd by posing as ConEd workers and using misleading sales tactics. S.J. in Brooklyn has the report…
Judge: "Dell Has Engaged In Repeated Misleading, Deceptive And Unlawful Business Conduct"
By 5.28.08
A state judge in Albany, NY has found that Dell “has engaged in repeated misleading, deceptive and unlawful business conduct,including false and deceptive advertising of financing promotions and the terms of warranties, fraudulent, misleading and deceptive practices in credit financing and failure to provide warranty service and rebates.”
USAirways: Despite What Our Schedule Says, We Haven't Actually Had That Flight In 5 Years
By 5.27.08
Reader Jon made the mistake of trusting the USAirways website to have an accurate schedule of their Boston to NY shuttle service. Whoops.
CVS Accidentally Gives You Leukemia Drugs, Sends You To Intensive Care For A Week
By 5.22.08
You should always check to make sure the medicines you get are the medicines you’re prescribed. Dorothy Enriquez learned this lesson the hard way when she began taking the leukemia drugs that CVS gave her instead of her actual prescription. Not only did the pharmacy give her the wrong drug, but at several times the recommended dose for someone who actually has leukemia.
