Dana used to be a Netflix subscriber, and they want her back. To entice her back, they sent her an e-mail offering a free trial. She decided to try it out…but Netflix wouldn’t let her. Because, according to their system, she is an existing Netflix customer. Who received an email addressing her as a former customer. [More]
missing the point
Ecosense Brand Insecticide Not Eco-Friendly, Makes No Sense
By 11.22.09
Reader Dan came across Ortho’s Ecosense insecticide in the store, and noticed something strange. The name “Ecosense” implies some kind of crunchy environmental friendliness, does it not? Why, it’s even written in green right on the package. So why does the package also have the disclaimer, “not intended to imply environmental safety either alone or compared to other products”?
Cable Providers Stream Shows Online, Require Subscriber Authentication
By 6.26.09
How are cable providers reacting to the threat posed by online streaming of shows? Forget bandwidth caps for now—how about online access to cable programs, limited to cable subscribers?
This Burger King Must Look Awesome To The Corporate Office
By 6.2.09
If we worked in fast food, we’d want to work at this Burger King, because you don’t have to provide good service to score a perfect survey. You just have to give away food! Now take your free Whopper and get the hell out of here!
