Dana used to be a Netflix subscriber, and they want her back. To entice her back, they sent her an e-mail offering a free trial. She decided to try it out…but Netflix wouldn’t let her. Because, according to their system, she is an existing Netflix customer. Who received an email addressing her as a former customer.
missing the point
Reader Dan came across Ortho’s Ecosense insecticide in the store, and noticed something strange. The name “Ecosense” implies some kind of crunchy environmental friendliness, does it not? Why, it’s even written in green right on the package. So why does the package also have the disclaimer, “not intended to imply environmental safety either alone or compared to other products”?
How are cable providers reacting to the threat posed by online streaming of shows? Forget bandwidth caps for now—how about online access to cable programs, limited to cable subscribers?