Xbox Live Silver is free. Right? Well, Brian was under that impression. He gets that Microsoft needed a credit card on file to verify that he’s an adult, but didn’t get why it wanted to charge him money when he went to verify his billing address. He only uses prepaid cards for his Gold account, and they want him to verify the information of a credit card that he never gave them. [More]
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Xbox Live Won’t Let Me Register Child Accounts Until I Verify Credit Card I Never Gave Them
By 12.4.12
Lawsuit Aims To Call BS On Microsoft Surface Memory Size Claims
By 11.15.12
Is it misleading to advertise a tablet as having 32 GB of storage memory when only half of that number is actually available to the user? According to a new lawsuit over the new Microsoft Surface, the answer would be “yes.” [More]
Is Microsoft About To Unleash A Kraken Of Suck On Consumers?
By 10.19.12
Microsoft went years without making too big of a stir with updates to its Windows operating system, but with only days left to the unleashing of Windows 8 upon the world, the early word is that some people will not be please with all the changes. [More]
Microsoft’s New Streaming Music Service Is Free But Only If You’re Running Windows 8 Or RT
By 10.15.12
Microsoft is throwing its hat in the free streaming music ring, in a move that could act as a bit of a one-up on Apple (which doesn’t have any streaming service), but unlike Spotify or Pandora, not everyone will be able to take advantage of the Xbox Music service. The free feature will only work on PCs and tablets running Windows 8 or its upcoming Windows RT operating system. [More]
Microsoft Asks Google To Censor Bing, U.S. Government In Automated DMCA Takedown Notices
By 10.8.12
Out of the five million DMCA takedown requests Microsoft filed with Google last year, there are probably plenty of legitimate ones involving copyright infringement and protected content. But then there are the automated requests to censor sites like BBC, CNN, HuffPo, TechCrunch, Wikipedia and a bunch of others, including its own search engine, Bing. Whoops. [More]
Microsoft Keeps Your Repaired XBox For 4 Months, Calls You A Thief For Wanting It Back
By 4.19.08 — Updated: 3.10.13
[protected-iframe id="b8f18f624db3162ddc3edeca28b1ece8-40783744-40309798" info="http://digg.com/api/diggthis.php?u=http://digg.com/xbox/Help_Microsoft_Thinks_I_m_A_Thief_For_Wanting_My_XBox_Back" width="55" height="82" frameborder="0" scrolling="no"]Microsoft hasn’t returned Tiffany’s XBox 360 for four months because they think she is a thief, even though she has her original receipt and a credit card statement proving that she is the console’s rightful owner. Microsoft repaired the XBox back in January and tried to return it via FedEx, but a shipping snafu landed the box back at Microsoft’s service center. Tiffany has called repeatedly. She even sent a letter to Microsoft’s legal department, after sending her receipt and statement, asking how else she could prove ownership. That was 22 days ago. She has yet to receive a response.
Dear Microsoft, Please Send This Man A Shipping Box
By 4.2.08 — Updated: 10.25.12
He just wants to send his Xbox in for repair, and you keep losing his request. He swears he’s not a “crazy blogger,” but despite that, we still want to help him. So please? You’ve got all his phone numbers and contact info now. Can you send a box?
Format War Hurts Sales
By 11.27.06 — Updated: 2.3.16
“The fight between Blu-ray and HD-DVD, reminiscent of the 1980s battle between Betamax and VHS tape formats [is] shaping up as a business disaster for movie studios, electronics companies and retailers that had counted on a robust holiday selling season for the fancy new players – which cost $500 to $1,000 – and movies to play in them.
