Fredrick Smith- CEO
Fax 901-818-7570
Carmine Echols – Executive Assistant to CEO
901-369-3600
executiveservices@fedex.com
FedEx Corporation
942 South Shady Grove Rd.
Memphis, TN 38120
Reach FedEx Executive Customer Service
By 3.17.10
USPS Suggests Cutting Saturday Delivery And Increasing Rates
By 3.2.10
The United States Postal Service is continuing its long slide into suckage according to a new report delivered by Postmaster General John E. Potter this morning. People sent far less mail last year (“more than double any previous decline,” says the Washington Post) and labor costs continue to rise, which helped the USPS lose $3.8 billion in 2009. [More]
USPS Delivery Confirmation Says My Packages Were Delivered — They Weren't
By 2.1.10
An anonymous reader says anonymous’s mail isn’t getting to Anonymous. Even though USPS’s delivery confirmation service clearly says Anonymous received the package. [More]
Beware Secret Surcharges On USPS Mail At UPS Stores
By 12.21.09
UPS lets you send USPS Priority Mail at their walk-in locations, but a New York Times investigation found Manhattan locations charging up to 140% more for the favor. [More]
USPS: No Stamp Price Increases In 2010
By 10.17.09
You can rest easy and stock up on booklets of Simpsons stamps instead of boring old Forever stamps. The United States Postal Service assures us that it is not planning any stamp price increases in 2010.
CA Residents: Watch Out For Fake LLC Registration Scams
By 10.5.09
California requires limited liability companies to register with the state every two years. You could do this yourself by filling out a form and paying $20, or you could pay this shady company $239 to do the same thing.
Bally Sends Fake Past Due Bills To Ex-Members To Get Them To Rejoin
By 9.22.09
Reader Jordan writes in to share a past due “bill” that he received from Bally Total Fitness, where he had previously been a member. It turns out that the letter, which specified the amount Jordan owed and threatened to report Jordan to a collection agency if he didn’t pay, was actually a sneaky solicitation to get him to renew his contract.
Ask The Consumerists: Should I Report My Package-Rolling Mailman?
By 9.9.09
Jeff has a quandary. He spotted his neighborhood mail carrier delivering his package in a way he didn’t like. Jeff wants to know whether he should report his friendly, package-tossing mailman to the post office, or whether he should expect retribution.
USPS Charges A Buck For Online Change Of Addy
By 8.19.09
Joe’s plight proves it’s always a good idea to keep your credit card addresses updated, otherwise you’ll find it tough to forward your postal address.
See The US Postal Service's List Of Proposed Closings
By 8.5.09
Is your post office on the list of locations (PDF) the USPS is considering closing to save money? We checked and our last one in Brooklyn isn’t, which proves that they didn’t base the list on degree or intensity of suck, or it would have been closed, burned down, and the earth salted.
Surely We Can Survive On Five Postal Deliveries A Week?
By 7.30.09
The Postmaster General announced this week that he expects the Postal Service annual deficit to reach a whopping $7 billion, and he continued to push for five-days-a-week delivery — which would save $3 billion a year. But Congress ain’t too happy about that solution and continues to look for other ways to save cash.
Dramatically Reduce Junk Mail in 3 Easy Steps
By 7.11.09
While the amount of unsolicited direct mail offers have plummeted during the recession, I bet you’re still getting a lot more junk mail than you’d like.
Are Blu-ray Netflix Customers Paying Extra Because The Discs Keep Cracking?
By 7.6.09
Do you rent Blu-ray discs from Netflix? Have you had any show up with a crack on the outer edge that makes the disc unplayable? Victor just wrote to us that he’s received several Blu-ray discs lately that are damaged, and he’s wondering if it’s just him or part of a wider problem.
Postal Service Gettin' It On With eBay
By 6.17.09
The USPS is getting all modern-like, hooking up with eBay to let sellers be billed later for postal services rather than pay immediately. Also, a new tool will let sellers roll streamline the shipping process by letting them buy and print labels without having to juggle accounts or wait in line at the post office.
Brooklyn Heights Postman Lifts With Neither Knees Nor Back
By 5.25.09
Our country’s postal employees have a well-deserved day off today. However, let this New York mail carrier’s mistake serve as a lesson for the Internet age: don’t do anything stupid in public, ever, because someone will probably be surreptitiously filming you.
UPDATE: USPS Agrees To Pay Insurance Claim On Lost Laptops
By 5.8.09
After our story about USPS losing a reader’s five insured computers then only valuing them at $74 generated a lot of response (and turned into a vowel-less debate on health care), a couple readers sent us the contact info for the insurance agent who denied our reader’s request.
USPS: Your Five New, Insured Laptops That We Lost Are Worth $74
By 5.7.09
The US Postal Service lost five new Lenovo laptops that Pedro’s friend bought and shipped to him. Pedro expected that this might happen, so he wisely insured the package for $3,000. After stalling for about two months, USPS finally agreed to pay his insurance claim, but reduced the payment, claiming his merchandise was only worth $74.
