ResellerRatings.com analyzed 350,000 online reviews of more than 10,000 online sellers and found that among big e-tailers, Amazon was the best place to buy cameras, Macy’s was the sweet spot to order fashion accessories and Buy.com was the top computer destination. [More]
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Macy's Cheerfully Helps Customers Get Parking Tickets
By 11.27.09
The employees at the Macy’s in Washington, DC, sure were helpful earlier today! They showed customers where they could park for up to two hours while they shopped. Unfortunately, it turns out Macy’s employees are not well-versed on parking rules in DC, and the manager there doesn’t really think it’s Macy’s problem. [More]
The Variable APR On This Macy's Credit Card Is Either 23% Or 716%
By 6.14.09
Rick writes: Check out the first bill I received for a Macy’s card I just opened last week (because they offered me 20% off if I did). 716% APR has to be some kind of record. Even loan sharks couldn’t charge that with a straight face.
That Baby Outfit Macy Is Selling For $19.98? You Can Return It For $2.50
By 2.7.09
Benny wanted to return a baby gift worth $19.98, but Macy’s refused to offer more $2.50. Benny didn’t have a gift receipt so Macy’s understandably refused to give him more than the product’s lowest advertised price—but when Benny tracked the item down on the shelf, it was selling for $19.98. When he asked where the product was selling for $2.50, he was told: “its not, the managers put in the lowest selling price, thats Macy’s policy!”
Macy's Fires 7,000 People
By 2.2.09
Macy’s is slaying 7,000 positions from its payrolls. No news about any store closing so far. Things are not looking good for retail stores with large stores in the physical universe these days. Economy = asteroid, creating large dust cloud over planet so the sources of food for the dinosaurs dries up, which is very sad for the massive reptiles, but then it creates space on the food chain for small furry mammals to thrive. Cockroaches, too, though. [Marketwatch] (Photo: u2acro)
Mark Your Calendars: Massive Cosmetics Giveaway Set For Inauguration Day
By 1.17.09
Americans face a tough choice Tuesday morning: watch Barack Obama’s historic inauguration, or storm department stores to take advantage of a first-come, first-serve cosmetics giveaway worth $175 million.
By 1.16.09
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Macy’s now admits that it was an in-house software glitch that caused them to charge in-store debit card users twice on the Saturday before Christmas. [StorefrontBacktalk] (Thanks to Evan!)
Macy's Closing 11 Stores
By 1.8.09
Looks like it’s time for Macy’s annual closing of the stores! This time it’s 11 underperforming locations that will be shuttered, and Macy’s says clearance sales will begin at those stores next week. Here’s a list of the stores that will be saying goodbye.
By 12.31.08
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If you used your debit card at Macy’s on the Saturday before Christmas, you might have been charged twice.
Go To The Black Macy's If You Want Plus-Sized Formal Dresses
By 12.17.08
Amanda couldn’t find a fitting formal dress at Macy’s. Macy’s said they don’t cater to her plus-sized demographic, she should go to another Macy’s, which caters to more black women, who tend to be larger.
Free Shipping Day Is December 18th
By 12.8.08
Check out the 18 and counting online retailers at freeshippingday.com for stores that will give you free shipping and guarantee delivery by Christmas if you shop there on Thursday, December 18th. The retailers include Amazon, Zappos, Dell, Target, Macy’s and other big names, with perhaps more joining before the 18th. Nothing like getting rewarded for waiting until the last minute.
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
By 11.7.08
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
Macy's New Sale: Buy More, Save Less!
By 8.23.08
Macy’s marketing department doesn’t seem to understand either third-grade math or what it means to walk and chew gum.
Macy's Confirms It Never Did Business With Queens Sweatshop
By 7.30.08
Last week, news broke that a sweatshop in Queens, NYC was producing clothing for several large U.S. retailers, while overworking its mainly Chinese immigrant employees and cheating them out of wages. At the time, Macy’s announced it was cooperating with New York’s Department of Labor and investigating the matter internally. Now the company has confirmed that it never did business with the sweatshop—in fact, it investigated it twice in 2007 while evaluating potential suppliers and rejected it for shoddy record keeping. Use your crazy Macy’s coupons all you want, readers.
Sweatshop In Queens Produced Clothes For Macy's, the Gap, Banana Republic, Urban Apparel, and Victoria's Secret
By 7.24.08
New York state labor officials are bringing one of their largest cases ever against Jin Shun, a clothing factory in Queens, New York that employed Chinese immigrants. Inspectors say the company
- cheated its workers out of more than $5 million in pay;
- instructed workers to lie to state inspectors;
- required 6 and 7-day workweeks, sometimes for up to 120 days at a time;
- didn’t pay overtime or minimum wage;
- kept two sets of timecards to fake-out inspectors.
Macy’s says they’re “very concerned” about the case and are investigating it, the Gap says they’re cooperating with authorities, and Victoria’s Secret says they have a “zero tolerance policy” for factories that are unwilling to work with them to achieve compliance—all of which makes us wonder whether any of these companies ever investigated the factory personally. (It’s not like it was in some remote part of China.)
Contact Macy's Executive Customer Service
By 7.21.08
Here is the official box where they want you to send complaints…
Help! Macy's Gave Us An "Invalid" $120 Gift Card
By 7.21.08
Nate and Ashley got some duplicate gifts from Macy’s and attempted to exchange them for store credit. The trouble is, when they tried to spend the gift card they’d be given — they found out that it had never been validated. They’re pretty much resigned to the fact that they’re not getting the $120 in store credit back, but they’d like to let Macy’s know that they were treated very rudely by several employees.
