When you borrow from a bank where you also keep your day-to-day cash, you might be opening yourself up to problems down the line. Most banks have a right of setoff, which means they can tap other accounts you hold with them to repay themselves money you owe. For a woman in Atlanta, this meant Wells Fargo legally drained her checking account without warning, leaving her and her husband with no cash and $385 in overdraft fees, due to some ongoing confusion over a student loan. [More]
loans
Did Paulson Violate The Fair Credit Reporting Act?
By 4.27.10
When the SEC announced its fraud complaint against Goldman Sachs, people noted that the penalties involved would involve money, not jail time. But an attorney writing for seekingalpha.com argued over the weekend that John Paulson, the hedge fund manager who worked with GS to create “synthetic derivatives,” accessed FICO scores to create his financial product and therefore violated the Fair Credit Reporting Act (FCRA)–which could mean a penalty as high as $1 billion, and even jail time if the FTC or Justice Department decides to go after him. [More]
Art Institute Of Pittsburgh Sees Our Post, Fixes Student's Billing Issue
By 4.19.10
Last month, Daniel wrote in to complain that the Art Institute Online, which is part of the Art Institute of Pittsburgh, had completely jacked up his final semester with them. When he wrote to us, he had no diploma, and he was being charged nearly $3,000 for undisclosed course requirements that the school had promised to comp. Fortunately, he’s written back with some good news. [More]
Are Credit Monitoring Sites Really Worth The Money?
By 4.12.10
Now that everyone is so obsessed with their credit reports and FICO scores, credit monitoring services have popped up everywhere. For a modest recurring fee–one that easily adds up to over $100 a year–you can have a company constantly watch your credit report and alert you of any changes in it, so you can always be on top of your creditworthiness. But should you bother? The consumer director of the U.S. Public Interest Research Groups federation (U.S. PIRG) tells BusinessWeek that credit monitoring is a “protection racket” that turns people into “financial hypochondriacs… who are scared of their own financial shadows.” [More]
Chase Sued For Telling People To Stop Paying Mortgage, Then Foreclosing
By 4.7.10
We hear stories all the time about people who are having trouble paying their mortgage, call the bank for help, and are then told there’s nothing the bank can do unless they stop paying their mortgage. Well, one couple is suing Chase after they followed that advice, and then got foreclosed on. [More]
Credit Unions Ask Customers To Leave
By 3.16.10
Credit unions might be attractive alternatives to big commercial banks, but they’re not crisis-proof. OregonLive says about a fifth of the nation’s credit unions are having financial troubles right now. To get in better financial health, they’re introducing fees for services that have long been free, and even asking members to move their deposits to other institutions. [More]
TD Bank Will Pay Off Your Mortgage
By 3.16.10
Free house! TD Bank is running a new contest: apply for a new mortgage, get a chance to have them pay it off in full for you. [More]
Reach Chase Executive Offices For Mortgage Modifications
By 3.15.10
Here is a fun-pack of executive escalation contact info you can use if you’re trying to get Chase to modify your mortgage. With the bureaucracy and indifference staring you down, you’ll need every vector you can get your hands on. [More]
BoA So Messed They're Incapable Of Taking Your Money
By 3.5.10
It’s a real junkyard over there at Bank of America. We have yet another complaint about their online system being so jacked up that it won’t even take your money. That’s the last thing you want to happen when you’re trying to pay your mortgage in these foreclosure-happy times. Jason has already escalated to the executive office, and they still suck. [More]
80% Of Today's Delinquent Homeowners Will Lose Their Homes
By 2.22.10
If you know 5 people behind on their mortgage payments, 4 of them are going to end up losing their homes, according to a new study released by John Burns Real Estate Consulting. [More]
Don't Sign Your Soul Over To Student Loan Debt
By 2.13.10
Welcome to the American Dream. To follow that dream, you borrow heavily to get the education you need for your chosen career, in the mistaken belief that you will be able to get a better-paying job in that career once your education is completed, and repay the loans. Borrowing the money for education isn’t always an investment in yourself–often, it’s committing yourself to decades of commitment to a debt that is difficult to discharge or negotiate when you encounter a bad job market or other hard times. [More]
Thanks To Bank Of America's Crappy Online Payment System, Your House Is Getting Foreclosed
By 2.11.10
Sally is 20 years ahead on her 30-year mortgage. So why is Bank of America about to foreclose on her? [More]
Why People Stop Using Credit Cards
By 2.9.10
In yesterday’s Money section, USA Today talked to some consumers who refuse to carry credit cards, and looked at the hidden costs. One 24-year-old says they make her uncomfortable; a guy working at a gas station to pay for college says he doesn’t want to get accosted by endless junk mailings once his name enters the pool of potential customers. Then there’s the bankruptcy lawyer who canceled his cards on principle 8 years ago, after seeing how lenders behaved when their customers suffered financial setbacks: [More]
Maybe Homeowners Wouldn't Strategically Default If Lenders Cooperated
By 2.4.10
There’s an interesting detail at the end of this New York Times article on borrowers who strategically default–that is, they choose to walk away from the home when its value is significantly less than the mortgage balance. It turns out that the homeowner mentioned at the start of the article applied last fall for a loan modification with Bank of America after his income level had dropped, and this was BofA’s response: “The lender came back a few weeks ago with a plan that added more restrictive terms while keeping the payments about the same. ‘That may have been the last straw,’ Mr. Koellmann said.” [More]
Experts Answer Credit Questions From Average Americans
By 1.20.10
Henry Unger at the Atlanta Journal-Constitution has put together a multi-part series of questions and answers from readers. The detailed answers are provided by Consumer Credit Counseling Service of Greater Atlanta, and the questions–which I’ve listed below–cover a broad spectrum of personal finance issues, including credit cards, mortgages, and credit reports. [More]
Prosper.com May Be Riskier Than You Thought
By 1.19.10
The person-to-person loan website Prosper.com has been talked about in mostly positive ways since it launched a few years ago. Mark Gimein at Slate’s The Big Money says it’s a lot less awesome than you’ve been led to believe. In fact, he says it’s just a microcosm of what happened in the real financial world: “Loans to unqualified borrowers; reliance on mathematical models that turn out to be a lot less useful than they seemed; failed hopes that high interest rates could make subprime loans profitable; sky high default rates [of 39%]—Prosper has it all.” [More]
