jetblue

Adam Fagen

For Third Year Running, Spirit Airlines Still Scores Lowest For Customer Satisfaction

Even though Spirit Airlines ditched its loudmouthed, hate-embracing CEO Ben Baldanza, and pledged to improve performance, the discount carrier has once again come in dead last in a national customer satisfaction survey. [More]

frankieleon

Thousands Of Flights Cancelled Today And Tomorrow Because Of Massive Winter Storm

If you were planning to travel to the Northeast this week, you’ll probably need to change your itinerary, as more than 1,000 flights have already been canceled in advance of a massive snowstorm.. [More]

rayweitzenberg

11 Passengers Walk Through TSA Checkpoint Without Screening At JFK Airport

One does not simply walk into Mordor, mostly because of the ever-watchful burning eye of Sauron. The Transportation Security Administration might need some of that juice after eleven people strolled right through a security checkpoint at John F. Kennedy airport in New York. [More]

Boss Meg

JetBlue Offering Passengers Free WiFi On All Flights

When traveling by air it might seem like you have to pay for every little thing: checked bags, seats with leg room, among other things. But passengers on JetBlue will now be getting one thing free: WiFi.  [More]

@laylafd31

Former Senator Kicked Off JetBlue Flight After Speaking Out Against Flight Crew During 6-Hour Delay

When you shove a bunch of people into a metal can and force them to wait for hours to go anywhere, those people are probably going to get a bit cranky. And if you then ask some of those folks to exchange seats with extra legroom for seats with less space, well, things might get even more tense. Like on a recent JetBlue flight, where a former lawmaker was escorted off the plane after urging his fellow travelers to protest what he saw as crappy treatment by flight crew amid a six-hour delay. [More]

JetBlue Asks Court To Throw Out Lawsuit Over Misplaced 5-Year-Old

JetBlue Asks Court To Throw Out Lawsuit Over Misplaced 5-Year-Old

More than three months after losing track of an unaccompanied minor and sending him to an airport in an entirely different city than his intended destination, JetBlue is arguing that an international treaty prohibits the mother from bringing a lawsuit against the airline. [More]

Amy McTigue

Do Airlines Really Ban Unruly Passengers For Life?

Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]

Karen_Chappell

Multiple Airlines Experience Issues With Reservations After Sabre Systems Glitch

If you’ve been having issues booking flights today, you’re not alone: multiple carriers have confirmed they were affected by a glitch in the Sabre reservation system. [More]

(Σπύρος Βάθης)

Lyft Passengers Can Earn JetBlue Frequent Flyer Points On The Way To The Airport

Everyone likes getting a ride to the airport; no parking, no trudging from the garage to the terminal, but do you really care if it’s Lyft, Uber, a taxi, or your cousin Ralph who takes you there? Lyft is trying to make that decision easier for JetBlue passengers by offering them frequent flyer points by using the ride-hailing service. [More]

Rdog Xtreme

Alaska Air Manages To Fight Off JetBlue’s Effort To Nab Havana Flight

Now that the Department of Transportation has given approval to eight airlines to start scheduled passenger flights to Cuba’s capital city of Havana, one might think that the elbowing and jockeying for spots would be over. Not so, as some airlines are still trying to nab coveted flights from other carriers — and failing, in the case of JetBlue. [More]

kevindean

Southwest, Virgin America, JetBlue Online Bookings Back To Normal After Systems Glitch

Another week, another glitch disrupting airlines from going about their business: this time, it was a disruption in Sabre’s computer systems affecting Southwest, Virgin America, and JetBlue’s online bookings. [More]

National Hurricane Center

Airlines Offering Travel Waivers Ahead Of Hurricane Matthew

Travelers who were planning on flying this week to or from areas affected by Hurricane Matthew, which is currently in the Caribbean and heading toward the U.S. East Coast, may find themselves changing their plans, and some airlines are ready to help by issuing travel waivers. [More]

Mom Sues JetBlue After Airline Flies Unaccompanied 5-Year-Old Son To Wrong City

Mom Sues JetBlue After Airline Flies Unaccompanied 5-Year-Old Son To Wrong City

September began with news of a New York City mom whose unaccompanied 5-year-old son somehow ended up on the wrong JetBlue flight, and now the month comes to an end with that mom filing a lawsuit against the airline that misrouted her child. [More]

frankieleon

JetBlue Passenger Arrested After Allegedly Lighting Blankets On Fire During Flight

When the flight attendants tell a plane full of passengers that smoking is prohibited onboard, perhaps they should clarify that lighting anything on fire is not okay. Some people could probably use a reminder, like the traveler accused of using a lighter to set two blankets aflame during a JetBlue flight. [More]

Boss Meg

JetBlue Puts Kids On Wrong Planes In Unaccompanied Minor Switcheroo

It sounds like a classic movie switcheroo, but it’s one that gave the families of two five-year-old boys a bit of a real-life scare: JetBlue apparently confused the children, putting a boy who was supposed to go New York City on a flight to Boston, and a boy meant for Boston on a plane to New York City. [More]

Giåm/a>

Cuba Gives Final Approval For First Commercial Flights From Florida

If you’ve had your bags packed and been ready to go to Cuba, there’s good news: the island nation’s government has have given the final go-ahead for commercial flights taking off from Miami and Fort Lauderdale. [More]

frankieleon

JetBlue Flight Diverted After 24 Passengers And Crew Injured In Severe Turbulence

It’s pretty common for a cross-country flight to meet a thunderstorm somewhere between the coasts, especially at night during the summer. It’s thankfully much less common for the turbulence from that storm to be so bad that two dozen people end up being checked out in the hospital.

[More]

Boss Meg

JetBlue Starting Flights To Cuba Next Month From $99 Each Way

JetBlue is getting the jump on other domestic airlines that have announced their plans for flights to Cuba, saying it’ll be the first domestic airline to fly a commercial flight from the U.S. to the island nation, starting next month.

[More]