I woke up this morning to an email stating I had made two $50 gift card purchases [on iTunes Music Store]. I contacted my bank and apple, then did a google search and found that many others had the same thing happen to them.
itunes
Trent Reznor Compares Apple To, Gasp, Walmart
By 5.5.09
NIN front man Trent Reznor is angry at Apple for rejecting the new Nine Inch Nails iPhone app update because it contains “objectionable content.” The objectionable content referenced is the song ‘The Downward Spiral,’ which you can buy on iTunes. Reznor posted the rejection letter on NIN’s forums, and then launched into a rant about censorship — comparing Apple to Walmart. (NSFW language inside)
How To Delete Your Online Accounts
By 3.10.09
PC Mag has assembled a list of instructions on how to wipe your account from a long list of websites, including Classmates.com (you’ll have to call), Windows Live ID (it’s complicated), and Friendster (ha ha ha). In many cases, canceling is as straightforward as clicking a link and authorizing the cancellation, but it’s nice to see all the phone numbers and tips collected in one spot.
ITunes Offers To "Upgrade" The Already DRM-Free Songs You Bought From Amazon?
By 2.26.09
Update: Mike writes back to say that after reading the comments below, he checked his purchase history and the album is indeed listed there. What’s confusing is Mike didn’t buy it through iTunes, but through Amazon, but he says that other people did have access to his account and may have purchased it without his knowledge.
Cancel Cable Without Losing Your Favorite Shows
By 2.21.09
Cable is one of the first things you should cut to keep expenses down, but that doesn’t mean you should ditch your favorite shows. J.D. over at Get Rich Slowly cut his cable bill from $65.82 to $11.30 without missing a single harrowing plot twist. Here’s how he did it…
Apple: Give Us Money And We'll Remove DRM From Your Music
By 1.7.09
Apple has dropped DRM from iTunes — and is offering to remove their DRM from music you already bought for the low, low fee of $0.30 per song.
By 9.23.08
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Warner Brothers forgot to include the advertised iPod-compatible digital file on its Blu-ray copy of “Speed Racer.” It’s now offering an online trade, where owners of the disc can exchange their PlaysForSure authorization code for an iTunes store redemption code. (When filling out the form, for “Support Request Type” select “Authorization Code and Licenses”.) [warnerbros] (Thanks to Sabler!)
By 9.17.08
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Update: Here’s how you can exchange your PlaysForSure code for an iTunes redemption code. Movie fans over at forum.blu-ray.com say Warner Bros’ new release of “Speed Racer” promises a digital copy of the movie that will work on iPods, but there’s no such thing on the disc—only protected WMV files. [blu-ray.com] (Thanks to Sabler!)
Morning Deals
By 9.11.08
- Apple: Refurbished iPod touches on sale, 8GB for $180, 16GB for $240, 32GB for $320
- Amazon: Rewards points upgrade for existing Amazon.com Visa holders
- Apple: Free Select iTunes TV Shows in HD (requires iTunes 8
Highlights From Dealnews
- Travelocity: United Airlines Sale: Round-trip flights from $108
- Amazon.com: Amazon.com Men’s Watch Deals: Timex, Marc Ecko, more from $40 + free shipping
- Sears: Seven7 Women’s Jeans for $18 + $6 s&h, more
Highlights From Buxr
- Budget Truck Rental: $50 Gift card when paying w/American Express
- Reverie: T-Shirt Sale: Buy 1 TEE get 1 free TEE
- BestBuy: Westinghouse 42″ 1080p LCD HDTV and portable DVD Player for $749.99 + shipping
Highlights From Dealhack
- Drugstore.com: New Customers: Save $5 or $10 off First Order
- Vann’s: Panasonic FZ28 10.2MP Digital Camera $340 Shipped
- Amazon: Get Savings of up to 75% off Bargain Books
WaMu: You're Lying About Someone Breaking Into Your iTunes Account
By 8.25.08
WaMu’s crack fraud department is at it again, according to reader Kristin. Someone broke into her iTunes account and bought a couple hundred dollars worth of iTunes gift cards with her debit card information. She disputed the charge and WaMu told her not to worry — they’d take care of it. Two months later, while on a trip to Chicago, WaMu reversed the credits, causing Kristin to become severely overdrawn. No amount of protesting will convince WaMu that she wasn’t lying about the iTunes break-in. Why? Because she never responded to some mail they sent to her old address.
By 6.30.08
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Rhapsody is entering the a la carte music store business—now you can buy single tracks or albums just like you can from Amazon or iTunes. The first 100,000 people who create accounts receive a $10 credit. (You need a credit card to register.) [Rhapsody]
Apple Replaces Hundreds Of Dollars In iTunes Purchases After Hard Drive Crashes
By 4.25.08
Like any responsible computer user, Benny regularly backs up his data. Unfortunately for him, the three Seagate external hard drives he used failed, and he lost about $500 in iTunes purchases. Seagate wanted $1700 to recover the data. Fortunately, Apple saved the day.
Asking For Lower APR Gets Juniper iTunes Rewards VISA Card Closed Against Man's Will
By 3.3.08
Thomas writes:
If you don’t use your Juniper iTunes Rewards VISA (issued by Barclay’s) for an entire year, they close the card and report to the credit agencies that you requested to close it. I’ve learned that when I called to inquire about a lower rate on 2/26, the agent canceled my account.
Netflix Lifts Restrictions On Downloadable Movie Rentals
By 1.15.08
Netflix has removed the monthly limits on all but its lowest-cost plan in an apparent attempt to position itself more competitively against Apple, which is expected to announce a downloadable movie rental service tomorrow. Now for as little as $8.99 per month you can watch as many movies on your PC as you can download.
NIN's Trent Reznor Shared Files On OiNK, Compares iTunes To Sam Goody
By 10.31.07
Trent: I’ll admit I had an account there and frequented it quite often. At the end of the day, what made OiNK a great place was that it was like the world’s greatest record store. Pretty much anything you could ever imagine, it was there, and it was there in the format you wanted. If OiNK cost anything, I would certainly have paid, but there isn’t the equivalent of that in the retail space right now. iTunes kind of feels like Sam Goody to me.
NBC Announces Free "Downloads" Of TV Shows
By 9.21.07
NBC makes many of its popular shows available online in streaming media, which means that fans can watch episodes on their computers. Under the new NBC service, called NBC Direct, consumers will be able to download, for no fee, NBC programs like “Heroes,” “The Office” and “The Tonight Show With Jay Leno” on the night that they are broadcast and keep them for seven days. They would also be able to subscribe to shows, guaranteeing delivery each week.
NBC Will Not Renew iTunes Contract
By 8.31.07
The New York Times is reporting that NBC will not renew its contract to provide content to Apple’s iTunes service. A spokesperson from NBC confirmed the decision after an anonymous source leaked it to the Times but did not comment on why NBC was dropping iTunes.
iTunes Support Is Music To Our Ears
By 7.15.07
We regularly receive emails praising Apple’s customer support for the iTunes Store. Apple’s standard, often proactive, response is to offer a flexible credit. Below is one story from reader Evan:
- “I have read many horror stories online of the iTunes customer support department. I just wanted to share my excellent experience. I was attempting to use the Complete My Album feature, but I continued getting an error message. Here is an email thread from me to Apple.”
