Michael says the first bullet point on the Return Policy plaque at his local Hobby Lobby (and also online) reads, “If for any reason you need to return merchandise purchased at Hobby Lobby, please return the product with the original sales receipt within 60 days of purchase.” That sounds great–you can shop with confidence that they’ll handle returns without too much trouble–but the reality is that the store can and will refuse any return, with or without a receipt, if someone there thinks it might lose them money in the short term. [More]
hobby lobby
This Hobby Lobby Reserves The Right To Search Your Car
By 8.16.10 — Updated: 5.3.13
A tipster in Louisville, Kentucky snapped this photo of a small warning sign taped to the window of his local Hobby Lobby. According to the sign, the store reserves the right to go through pretty much anything you happen to be carrying with you, plus your car. But shoppers shouldn’t feel too bad, because the sign says you can refuse and be escorted from the premises. [More]
Does "One Coupon Per Customer" Apply To Couples Making Individual Purchases?
By 7.19.10
Liz is wondering what’s going on at her local Hobby Lobby. She’s a professional doll maker and she buys a lot of supplies from the craft store chain every month. So far, she and her husband have been able to use the company’s in-store coupons for separate purchases even if they stand together in line at the register, but it looks like her Hobby Lobby may be cracking down on that. Should it? [More]
It's June, Time For Hobby Lobby To Kick Off The Christmas Creep Season
By 6.20.10
People, it’s June! Why is Hobby Lobby selling Christmas wreaths?! Two years ago Hobby Lobby rolled out the trees in August. Last year they decked the halls in July. We’re going to celebrate Christmas all through 2015 at this rate. Seriously Hobby Lobby, call us if you ever decide to throw one of those “We’ve Gone Crazy!” sales. We’ll totally vouch for you. Hit the jump for some unreasonably unseasonal pictures. [More]
Hobby Lobby Just Wants To Share Craft Supplies And Christ With You
By 4.14.10
The big box craft store Hobby Lobby famously places full-page, Christian-themed ads every Easter in newspapers in the markets where it has stores. They also make this message the centerpiece of their Web site during the period right before and after Easter, with a religious messages where normally one would find information about sales on picture frames and sock yarn.
Sarah tells Consumerist that she noticed this when she visited the chain’s site to print out a coupon, and wrote to the company to tell them that she was offended. A Hobby Lobby representative answered that he was sorry that she was offended, but the company believes that it would conversely be “truly insensitive” not to share their religious message with all customers, Christian or not.
Hobby Lobby Worships The Great Pumpkin With Halloween Tree
By 10.7.09
Hobby Lobby, with its devout Christian ownership, isn’t the first store we’d think of to honor the Great Pumpkin. Yet reader James spotted this festive tree back in mid-September.
Hobby Lobby Starts Off The Christmas Creep Season In July This Year
By 7.15.09
Last year we had to wait until August before Hobby Lobby busted out the Christmas cheer. Not this year! They’ve got things rolling in July, baby. And no, this isn’t a “Christmas in July” sale.
Now Available At Hobby Lobby: Christmas Trees?
By 8.20.08
Why is Hobby Lobby selling Christmas Trees in August? WHY?! We can understand the tinsel and countdowns, maybe, but !@$% Christmas trees? This picture comes from Hutchinson, Kansas where it will be 92 degrees on Friday. We called Hobby Lobby for an explanation…
Let's Celebrate Easter With A Lead Contamination Recall!
By 3.21.08
The CPSC would like you to know that the Hobby Lobby has a couple easter-themed recalls.
